First Direct Customer Service

Customer service tips to calling & contacting First Direct faster. By contacting First Direct customer service number, you can get your common issues solved & customer reviews.

First Direct Phone Number

03 456 100 100 Customer Service

You can reach First Direct customer support by calling 03 456 100 100 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours 24 hours, 7 days a week.

You can call First Direct customer service number and generally discuss for following topics

  • Lost and stolen cards
  • Bank account, Savings
  • Mortgages
  • Loans
  • Credit cards
  • Insurance
  • Complaints
  • Moving home
  • Complaints

First Direct Customer Care Regular Business Hours

Weekdays (Monday – Friday: 24 hours open),
Weekends (Saturday & Sunday: 24 hours open)

What time does First Direct open and close?
Store hours today Opening Hours Closing Hours
Monday 24 hours open
Tuesday 24 hours open
Wednesday 24 hours open
Thursday 24 hours open
Friday 24 hours open
Saturday 24 hours open
Sunday 24 hours open

First Direct Holiday Hours

The majority of First Direct stores generally stay open on the following holidays, though reduced hours may apply.

  • Valentine’s Day
  • Shrove Tuesday
  • St. Patrick’s Day
  • Good Friday
  • Mother’s Day
  • Memorial Day
  • Father’s Day
  • Labor Day
  • HallowFirst Directn
  • Veterans Day
  • Cyber Monday
  • Christmas Eve
What time does First Direct close?

All First Direct are CLOSED only on following public holidays

  • Thanksgiving Day
  • Christmas Day
  • Easter Monday
  • New Year’s day
  • Boxing day

First direct new customer

First direct new customer contact number is 0345 600 2424. Contact this First Direct New Customers phone number 0800 24 2424 if you are a new customer to make enquiries and to learn more about the services and products offered by the company. They offered current accounts, first direct savings, Mortgages, loans, credit cards and more services.

First lead Home Insurance

First direct home insurance contact number is 0800 068 1577. To get information about home insurance or need quote for buildings, get in touch with first direct home insurance free number is 0800 068 1577.

First lead Home Insurance protects you against loss or damage to your Buildings and/or Contents. It covers such things as fire, flood, storm, theft and subsidence – as described in their Policy . You can add optional components to our standard cover.

First Direct Credit cards

First Direct Credit cards contact number is 0345 610 0100. Dial above number for enquiries about to your credit card issues.

If your query about finances, you can call First Direct Credit Solutions Team number 0345 610 0189 to get advice on how to meet your financial needs.

First Direct New Mortgages

First Direct New Mortgages contact number is 0800 48 24 48. Dial this number 0800 48 24 48 if you have a query related to the company’s available mortgage types and rates.

General Problems that First Direct Customers Reports

  • How do I change my address with First Direct?
  • What is First Direct Secure Key?
  • How do I activate Secure Key?
  • How do I set up a digital secure key first direct?
  • What is First Direct Internet Banking Plus?
  • How do I get my first direct bank statement?
  • Do you get a debit card with First Direct?
  • What time does First Direct Open?
  • How do I pay money into my first direct account?
  • How long do Cheques take to clear first direct?
  • Does first direct use faster payments?
  • How do I cancel First Direct app?
  • How do I complain to First Direct?

Common Problem Categories

  • Internet banking
  • Transaction
  • Bank Account
  • Online banking
  • Change Insurance Policy
  • Lost or Stolen Card
  • A different issue

First Direct Customer Reviews

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Average rating:  
 1 reviews
by Rosie Gittings on First Direct

Great customer support on the phone. Have never taken more than 5-10 minutes to sort any issues. Online and app are as good as any I’ve had. Not a single complaint yet, and no dictating to a robot for 20 mins before your get through. Worth noting I only have a current account, no mortgage or credit products with FD so I can’t comment on the service on that side, other reviews do though

About First Direct

First Direct is a telephone and internet based retail bank in the uk. It used to sustain a reputation for superior customer support, given Most Reputable Financial Provider from Moneywise.

First Direct provides mobile banking, online and telephone services to its 1.42 million customers and provides a broad range of private banking products including its multi-award winning 1st Account and commissions.

Hopefully, We helped you to get some genuine customer service numbers for First Direct

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