Here are some help pages that customers can contact like Flux Direct customer FAQ, Forum, and Online Help
Contact Flux Direct Help @ fluxdirect.co.uk
Navigate to https://www.fluxdirect.co.uk/faqs/ first. If you have a problem with an insurance, click on this link or paste it into the search bar of your browser and hit enter to go to the page. If you aren’t already logged in, type in your email and password to log into your account and gain access to the page.
General Problems that Flux Direct Customers Reports
- How can I pay?
- How do I make a claim?
- What do I need to do to cancel my policy?
- Can I get a quote for changing my vehicle?
- Does MyFluxDirect work on a mobile device?
- My paperwork won’t upload.
- How can I reduce the cost of insurance?
- Do I get a refund if I drive slowly?
- How do I complain to Flux Direct?
Contacting Flux Direct Help Pages
This is the official customer support page of Flux Direct, which contains different options for contacting them about a variety of issues. If you are looking for Flux Direct’s best customer help page or faq or forum, this is the best entry point. If you don’t have access to your account, try resetting the password with your email address. If that doesn’t work, contact Flux Direct directly by calling their customer service number at 0344 381 6502.
Flux Direct Frequently Asked Questions
How do I make a claim?
Should you need to to make a claim please contact their claims handling agency operated by ULR Norwich on 0344 381 4461. The lines are available 24 hours a day, 7 days a week. Their specialist team will guide you through the claims procedure from begin to finish.
What should I do if I’ve just had a car accident?
Exchange full details with any other party involved ensuring you notice their enrollment number and then contact our claims handling agency operated by ULR Norwich on 0344 381 4461. They may be contacted 24 hours per day, 7 days per week.
What will I be charged if I cancel my policy within 14 days of receiving my policy information?
Should you cancel within 14 days of receiving the coverage information you will only be charged their policy setup government fee and the Insurance Company’s minimum charge for the time you have had on pay. These charges vary based on the Insurer. Call their customer service line for more information.
Can I add a driver on my online account?
You can not add a motorist online, however their customer service staff will be delighted to assist you.
You can watch the current drivers on your policy by clicking on the’Overview’ section. This also shows your cover, the expiry date of your policy and other policy details.
How can I pay?
You can pay in full by any of these cards: Visa, Delta, Mastercard, Switch/Maestro or Solo. You might even make the most of the charge plan by paying a deposit and spread the balance over 9 months with a direct debit from your bank account. This can be subject to terms and conditions and credit ratings may be required.