Here are some help pages that customers can contact like Jewellery Maker customer FAQ, Forum, and Online Help
Contact Jewellery Maker Help @ jewellerymaker.com
Navigate to http://www.jewellerymaker.com/en-gb/faq/ first. If you have a problem with an online order, payment, refund, return item click on this link or paste it into the search bar of your browser and hit enter to go to the page. If you aren’t already logged in, type in your email and password to log into your account and gain access to the page.
General Problems that Jewellery Maker Customers Reports
- How do I see the status of my order?
- Can I return items that I do not want?
- How do I return faulty items?
- How do I view my order history?
- Can I see my telephone orders online?
- How can I change my password?
- What do I do if I’ve forgotten my password?
- How do I complain to Jewellery Maker?
Contacting Jewellery Maker Help Pages
This is the official customer support page of Jewellery Maker, which contains different options for contacting them about a variety of issues. If you are looking for Jewellery Maker’s best customer help page or faq or forum, this is the best entry point. If you don’t have access to your account, try resetting the password with your email address. If that doesn’t work, contact Jewellery Maker directly by calling their customer service number at 0800 6444 655.
Jewellery Maker Frequently Asked Questions
Can I add to my order?
You can enhance your order from their site, or by calling their Help Team or Q-Buster service, for the remainder of the day on which you started your order and however much you add you will only pay one delivery charge. Items ordered on different times will be on different orders, each using their own shipping fee.
Can I modify my order?
It is possible to enhance your order during the day that you began it. For many other order alterations, please contact their Support Team on 0800 6444 655, that is going to help you in modifying your order if it is possible to do so.
How do I see the status of my order?
To view the status of your order online, please click on”My Account” in top navigation bar of this website. If”My Account” does not appear, you’ll need to click on”Login/Register” and log into your account . After that you can click the”My Orders” tab at the bottom of the page to see your order history, for example, purchase status.
How do I return faulty items?
If your jewelry becomes faulty within 30 days of receipt, you’ll be offered the option of a refund or a replacement, even if stock is still available of that specific item.
How do I view my order history?
To look at the status of your purchase online, please click on”Account” at the top navigation bar of this site. In case”Account” doesn’t appear, you’ll need to click on”Login/Register” and log into your account first. After that you can click the”Order History” tab in the bottom of the page to see your order history. If you click on a”View” button for a particular order amount, you will notice additional details of that order and may click on the”Download your Authenticity Certificate” to download an authenticity certificate for this item.
How can I change my password?
Changing the password in your account is a quick and effortless procedure. Please click “Account” at the top navigation bar of this site. If Account” does not appear, you’ll need to click “Login/Register” and log in to your account.
You can then click on “Account Details” to change your password. You will need to enter your old password and your new password twice to confirm your change. Don’t forget to click “Update Details” when you have finished.