Metro Bank Help Pages

Here are some help pages that customers can contact like Metro Bank customer FAQ, Forum, and Online Help

Contact Metro Bank Help @ metrobankonline.co.uk

Navigate to https://www.metrobankonline.co.uk/help-and-support/ first. If you have a problem with a Metro Bank account, transfer money, online banking click on this link or paste it into the search bar of your browser and hit enter to go to the page. If you aren’t already logged in, type in your email and password to log into your account and gain access to the page.

General Problems that Metro Bank Customers Reports

  • How can I know my account number in Metrobank?
  • How do I log in to internet banking?
  • Can I transfer money from Metrobank to other bank?
  • How do I make a payment?
  • How do I report a lost or stolen card?
  • I don’t recognise a card payment, what can I do?
  • How can I check my Metrobank account online?
  • I’ve received a suspicious email – what do I do?
  • How do I transfer money from Metro Bank?
  • Can I open a Metrobank account online?
  • How do I complain to Metro Bank?

Contacting Metro Bank Help Pages

This is the official customer support page of Metro Bank, which contains different options for contacting them about a variety of issues. If you are looking for Metro Bank’s best customer help page or faq or forum, this is the best entry point. If you don’t have access to your account, try resetting the password with your email address. And if that doesn’t work, contact Metro Bank directly by calling their customer service number at 0345 08 08 500.

Metro Bank Frequently Asked Questions

Where can I find my 12-digit ID?

You would have received your 12-digit customer number in your welcome letter or email.

If you’ve forgotten your number, you can:

– Check the mobile app: Log in to the Metro Bank app and go to the More menu to access Settings, and select My Details. Your ID should be located under your name.

– Visit a Metro Bank store.

– Personal customers can call 0345 08 08 500, 24 hours a day, 7 days a week.

– Business customers can call 0345 08 08 508. Their specialist business team is available between 8 am and 6.30 pm, Monday to Friday. Outside of these hours, you can contact on 0345 08 08 500.

How do I make a payment?

You can make a payment via their mobile app, internet banking or in store.

You can also call on 0345 08 08 500 if you are a personal customer or 0345 08 08 508 if you are a business customer.

How do I report a lost or stolen card?

If you have lost your card or had it stolen you should cancel it immediately. You can do this through their mobile app, on online banking or in store.

You can also call on 0345 08 08 500 if you are a personal customer or 0345 08 08 508 if you are a business customer.

Can I transfer money from Metrobank to other bank?

Together with the Metrobank online banking facility, you can transfer money to your own accounts and third-party accounts, whether registered or not. It is also possible to pre-schedule funds move up to 90 days ahead or set to recur around three years. Metrobank Direct allows money transfer only to Metrobank accounts, however.

How can I know my account number in Metrobank?

These will be the digits you can find under the account name of the ATM card. Other types of Metrobank accounts (such as Passbook or Checking accounts) also have 13-digits account number

How do I transfer money from Metro Bank?

In the webpage, choose the account you wish to use. Then select’Payments and Transfers’ in your left menu. To transfer cash, choose which account you would like to send cash from and fill in the compulsory payee details. You can then enter the quantity and a reference.

Does Metro Bank do faster payments?

Metro Bank becomes first high street bank to join Faster Payments Scheme since its launch. Metro Bank, the revolutionary high street lender, has turned into a fully operational participating financial provider of Faster Payments, the UK’s 24/7 real-time payment service.

Other Ways to Contact Metro Bank

Metro Bank Phone Number
Metro Bank Customer Service
All Contacts Metro Bank
Metro Bank on Social Media