Npower Customer Service

Customer service tips to calling & contacting Npower faster. By contacting Npower customer service number, you can get your common issues solved & customer reviews.

Npower Phone Number

0800 073 3000 or 0330 100 3000Customer Service

You can reach Npower customer support by calling 0800 073 3000 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday – Friday: 8:00 am – 8:00 pm, Saturday: 8:00 am – 6:00 pm & Sunday: Closed.

You can call Npower customer service number and generally discuss for following topics

  • Gas & electricity
  • Bills and Payments
  • Electricity Tariffs
  • Gas Tariffs
  • Home services
  • Save energy
  • Smart meters
  • Moving home
  • Complaints
  • Feedback about your experiences in-store or with a particular product

Npower Customer Care Regular Business Hours

Weekdays (Monday – Friday: 8:00 am – 8:00 pm),
Weekends (Saturday: 8:00 am – 6:00 pm & Sunday: Closed)

What time does Npower open and close?
Store hours today Opening Hours Closing Hours
Monday 8:00 am 8:00 pm
Tuesday 8:00 am 8:00 pm
Wednesday 8:00 am 8:00 pm
Thursday 8:00 am 8:00 pm
Friday 8:00 am 8:00 pm
Saturday 8:00 am 6:00 pm
Sunday Closed Closed

Npower Holiday Hours

The majority of Npower stores generally stay open on the following holidays, though reduced hours may apply.

  • Valentine’s Day
  • Shrove Tuesday
  • St. Patrick’s Day
  • Good Friday
  • Mother’s Day
  • Memorial Day
  • Father’s Day
  • Labor Day
  • HallowNpowern
  • Veterans Day
  • Cyber Monday
  • Christmas Eve
What time does Npower close?

All Npower are CLOSED only on following public holidays

  • Thanksgiving Day
  • Christmas Day
  • Easter Monday
  • New Year’s day
  • Boxing day

Contact Npower for Account Support

Signing up for an Npower account

For any account help, you have to sign in first using this Npower login link. If you can’t have account at, you can create new account easily. After  Signing up you can ask for following help.

  • Online billing
  • Important account information by email
  • FREE text or email notifications
  • Meter read reminders
  • Update your personal details
  • Set up and manage Direct Debits
  • Fully secure online payments
Npower Returns & Refunds

You can call this phone number 0800 073 3000 to contact Npower representative if you have any problems related to Iceland product returns & refunds.

You can ask for following issues

  • Return an Energy for a refund
  • Get help with an item that hasn’t arrived
  • Check the status of your return or missing Service request
  • How to handle a return request as a Company
  • Help a buyer with an Energy they didn’t receive
  • Appeal Npower’s decision about a return or missing Energy for Company

General Problems that Npower Customers Reports

  • What smart meters do Npower use?
  • Do npower do smart meters?
  • How do I contact npower without my account number?
  • How do I contact npower on a Sunday?
  • What is electricity account number?
  • What is a gas account number?
  • How do I find my meter account number?
  • What time is npower open?
  • How do I complain to npower?

Common Problem Categories

  • Setup service
  • Book appointment
  • Change appointment
  • Meter reading
  • Cancel service
  • A different issue

Npower Customer Reviews

Submit your review

Create your own review

Average rating:  
 1 reviews
 by JG Lipina on Npower

All information documentation does not give proper email addresses when sent to them a no reply or does not exist message is returned, why?

About Npower

The company established the Innogy plc from the operations of National Power, when the overseas operations were demerged as International Power plc in October 2000.

Innogy plc then went on to purchase the regional electricity company Yorkshire Electricity in February 2001. It later disposed of the distribution side of Yorkshire Electricity to CE Electric UK in exchange for the supply business of Northern Electric.

Hopefully, We helped you to get some genuine customer service numbers for Npower

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