Wickes Customer Service

Customer service tips to calling & contacting Wickes faster. By contacting Wickes customer service number, you can get your common issues solved & customer reviews.

Wickes Phone Number

0330 123 4123Customer Service

You can reach Wickes customer support by calling 0330 123 4123 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday to Friday: 8:00 am – 8:00 pm, Saturday 8:00 am- 6:00 pm and Sunday 10:00 am – 5:00 pm.

You can call Wickes customer service number and generally discuss for following topics

  • Payment
  • Delivery
  • Returns & Refunds
  • Kitchens
  • Bathrooms
  • Home Maintenance
  • Home Security
  • Missing Order
  • Missing Item
  • Complaints
  • Different Issue

Wickes Customer Care Regular Business Hours

Weekdays (Monday – Friday: 8:00 am – 8:00 pm),
Weekends (Saturday: 8:00 am – 6:00 pm & Sunday: 10:00 am – 5:00 pm)

What time does Wickes open and close?
Store hours today Opening Hours Closing Hours
Monday 8:00 am 8:00 pm
Tuesday 8:00 am 8:00 pm
Wednesday 8:00 am 8:00 pm
Thursday 8:00 am 8:00 pm
Friday 8:00 am 8:00 pm
Saturday 8:00 am 6:00 pm
Sunday 10:00 am 5:00 pm

Wickes Holiday Hours

The majority of Wickes stores generally stay open on the following holidays, though reduced hours may apply.

  • Valentine’s Day
  • Shrove Tuesday
  • St. Patrick’s Day
  • Good Friday
  • Mother’s Day
  • Memorial Day
  • Father’s Day
  • Labor Day
  • HallowWickesn
  • Veterans Day
  • Cyber Monday
  • Christmas Eve
What time does Wickes close?

All Wickes are CLOSED only on following public holidays

  • Thanksgiving Day
  • Christmas Day
  • Easter Monday
  • New Year’s day
  • Boxing day

Contact various departments of Wickes

Return and Refund

If you have any question or query about Return and refund for wickes products, than cantact to customer service number on 0330 123 4123 or send email at customerservices@wickes.co.uk for advice.

You can return any unused item to us in its original condition for a refund within 30 days of shipping for you. Within 30 days of receipt, any unused product can be returned at your expense for a full exchange or refund.

Wickes TradePro

Wickes TradePro scheme is open to tradespeople resident in the UK only. Registration and ID required. Online account required for online use.

Benefits of becoming a Wickes TradePro member

  • Always 10% cheaper in-store & online – no minimum spend*
  • Easily access your trade benefits via the Wickes TradePro App
  • Be the first to know about their latest deals, discounts, offers & new ranges

You can call Wickes TradePro inquiry department on 0330 123 9984.

Product recall

The Wickes product recall notice contact number is 0800 783 4140. You can call the above Wickes contact number to request for a product recall and replacement.

General Problems that Wickes Customers Reports

  • How long does a refund take?
  • Can I exchange an item in-store?
  • Do you offer installation?
  • Is there a delivery charge for kitchen orders?
  • How do I check my order is complete when I take delivery?
  • Who do I contact if something is missing?
  • Does Wickes charge for delivery?
  • Can I use my Wickes trade card online?
  • Do Wickes do gift vouchers?
  • How do I complain to Wickes?

Common Problem Categories

  • Return and Refund
  • Payment
  • Change order
  • Cancel order
  • Installations
  • Delivery
  • A different issue

Wickes Customer Reviews

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Create your own review

Average rating:  
 3 reviews
by Nav on Wickes

Delivered the wrong item. Their customer service email doesn't accept emails and their customer services phone number doesn't connect to anything. Useless scum. Don't use them.

by David Levy on Wickes

Complete lack of organisation and incompetence without any apparent concern for the customer. I rarely complete reviews on companies but Wickes have taken inaction and not caring to a new level. Yes we are all undergoing a difficult time with Covid but other companies are still managing to provide a service. Wickes IT systems are failing, their stock control is inadequate and contacting or getting responses via telephone or email is unbelievably frustrating. If ever I saw a company heading for disaster without a change of senior management and a revolution in their approach to customers it is Wickes.

by Mary Anderson on Wickes

Lost items, incorrect deliveries, faulty installation, terrible customer service, complete lack of project management and a counter top that got measured and cut incorrectly 3 times

About Wickes

Wickes is a British home improvement retailer and garden center, located in the United Kingdom. Its principal business is the selling of supplies and materials, for homeowners and the building trade.

The company also trades in the kitchen and bathroom market, in which it has extensive ranges from budget take away kitchens and baths, to more bespoke professionally equipped kitchens and bathrooms.

Hopefully, We helped you to get some genuine customer service numbers for Wickes

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