Contact Wickes

Contact Wickes customer service contact numbers

Phone Number : 03301234123

Email : customerservices@wickes.co.uk

Business Hours: Monday to Friday: 8:00 am – 8:00 pm, Saturday 8:00 am- 6:00 pm
Sunday 10:00 am - 5:00 pm.

Website : https://www.wickes.co.uk

Corporate Head office: Wickes Link House, 19 Colonial Way, Watford WD24 4JL, United Kingdom

Wickes
Average rating:  
 6 reviews
 by Colin Firth

No one answers an in store phone at the Boreham wood branch, it just rings and rings, where is everyone, all I want to do is order some decking and have it delivered, they’ve got the stock I’ve already checked, I’ve tried to call other branches and they cut the phone call off which is even more maddening

 by Colin Firth

No one answers an in store phone at the Boreham wood branch, it just rings and rings, where is everyone, all I want to do is order some decking and have it delivered, they’ve got the stock I’ve already checked, I’ve tried to call other branches and they cut the phone call off which is even more maddening, I was promised by customer service that a manager would call me today, but nothing.

 by Martin

I have a delivery scheduled for next Monday (today is Friday) but now have a hospital appointment that coincides. It seems impossible to contact Wickes to make alternative arrangement. Went the contact us site at https://www.wickes.co.uk/contactus. This says "The best way to contact us is to complete our contact form.



Alternatively, you can contact us:



By Live Chat - (click ‘Chat’ on the bottom right of this page)"



Went to bottom of page. No Chat link to be found anywhere

Looks like my delivery will fail unless I'm lucky enough for it to come pm

 by Nav

Delivered the wrong item. Their customer service email doesn't accept emails and their customer services phone number doesn't connect to anything. Useless scum. Don't use them.

 by David Levy

Complete lack of organisation and incompetence without any apparent concern for the customer. I rarely complete reviews on companies but Wickes have taken inaction and not caring to a new level. Yes we are all undergoing a difficult time with Covid but other companies are still managing to provide a service. Wickes IT systems are failing, their stock control is inadequate and contacting or getting responses via telephone or email is unbelievably frustrating. If ever I saw a company heading for disaster without a change of senior management and a revolution in their approach to customers it is Wickes.

 by Mary Anderson

Lost items, incorrect deliveries, faulty installation, terrible customer service, complete lack of project management and a counter top that got measured and cut incorrectly 3 times

Looking for the Wickes customer service and support number? To contact Wickes is very easy. Here are the top 7 ways to get in touch with Wickes.

Wickes Phone Number

0330 123 4123 – Customer Service

You can reach Wickes customer support by calling 0330 123 4123 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday to Friday: 8:00 am – 8:00 pm, Saturday 8:00 am- 6:00 pm and Sunday 10:00 am – 5:00 pm.

Wickes Contact/Phone Numbers

Here are Wickes contact number for Individuals enquiries: Phone numbers and operating hours

Wickes DEPARTMENT CONTACT NUMBER
Wickes customer service 0330 123 4123
Wickes Complaints Number 0330 123 4123
Product Recall Notice 0800 783 4140
Wickes Existing Order without Installation Service 0330 123 4123
Wickes Existing Order with Installation Service 0345 271 7371
Tool Hire Queries 0844 892 1879
Wickes for Business 0845 601 6699
To Book Appointment With Design Consultant 0800 011 3031
Press Team (0)20 7479 0910

Wickes’s Best Toll-Free/800 Customer Service Phone Number

Call 0330 123 4123

This is the Wickes’s Finest customer service telephone number that you can use to contact Wickes helpline. since the real time present wait on hold and resources such as bypassing right through those telephone lines to get directly into a Wickes Helpline. You can use this number for getting information of various tasks such as

  • Account Access
  • Track an Order
  • Payment
  • Delivery
  • Returns & Refunds
  • Kitchens
  • Bathrooms
  • Gardens & Landscaping
  • Flooring
  • Tiles
  • Painting & Decorating
  • Home Maintenance
  • Home Security
  • Missing Order
  • Missing Item
  • Complaints
  • A different task

Wickes Head Office Contact Number

Corporate Head office address of Wickes
Wickes Link House, 19 Colonial Way, Watford WD24 4JL, United Kingdom
For any general inquiries customer support, please contact Wickes head office number: +44 1923 656600

Direction

Contacting Wickes – by phone or otherwise

Even though 0330 123 4123 is Wickes’s finest toll-free number, you will find 4 complete ways of getting in contact with them. Apart from calling, the upcoming favorite alternative for customers searching for assistance is through email support for Wickes customer service Support. If you feel this information is wrong or know of other ways to get Wickes, please let us know so we can discuss with other consumers.

Contact Wickes Via EMAIL ADDRESS

As an alternative, you can email Wickes at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.

Customer Service Email: customerservices@wickes.co.uk

Contact Wickes UK Through Social Media, Website & App

If you have a small issues about Wickes, try using social media to contact Wickes. Go to their official Facebook or Twitter, and click on the “message” button.

Live Chat Support of Wickes

Live chat is great option to contact Wickes quickly. If you have a problem with an Wickes Account or Product, click on this link or paste it into the search bar of your browser and hit enter to go to the page. You can Chat with Wickes UK on contactus and get customer service support for various topics like Account & General Support, Track your order, Technical issues.

Wickes Regular Business Hours

Mon to Friday: Open 8:00 am – 8:00 pm
Saturday: 8:00 am- 6:00 pm,  Sunday : 10:00 am – 5:00 pm.

What time does Wickes open and close?

Store hours today Opening Hours Closing Hours
Monday 8:00 am 8:00 pm
Tuesday 8:00 am 8:00 pm
Wednesday 8:00 am 8:00 pm
Thursday 8:00 am 8:00 pm
Friday 8:00 am 8:00 pm
Saturday 8:00 am 6:00 pm
Sunday 10:00 am 5:00 pm

Wickes Holiday Hours

Customer service is closed on most public holidays. Our self serve functions are available 24/7.
Christmas Day and Easter Sunday: Closed

What time does Wickes close?

Public Holidays

  • New Year’s Day
  • Australia Day
  • Good Friday
  • Easter Sunday
  • Easter Monday
  • Anzac Day
  • Reconciliation Day
  • Queen’s Birthday
  • Labour Day
  • Christmas Day
  • Boxing Day

How to contact various departments of Wickes

Wickes Existing Order Without Installation Service

If you have ordered a kitchen or bathroom without Wickes installation service contact the customer service team at 0344 892 2721. And you can also connect by email at homedelivery@wickes.co.uk.

By Post – Wickes Customer Services, Rhosili Road, Brackmills,
Northampton, NN4 7JE

They will be help for Missing parts in your appliances, Damaged items, Installation process, Wickes delivery options.

Wickes Existing Order with Installation Service

If you have ordered a kitchen or bathroom with Wickes installation service contact the customer service team at 0345 271 7371 and also contact via email at wickesinstallationservice@wickes.co.uk.

By Post – Wickes Customer Services, Rhosili Road, Brackmills,
Northampton NN4 7JE

Product recall

The Wickes product recall notice contact number is 0800 783 4140. You can call the above Wickes contact number to request for a product recall and replacement.

Wickes for Business

if you have any questions or get information about about your Wickes business than call the Wickes Business customer service team at 0845 601 6699. You can also send them emails of enquiries and requests. The Wickes for Business email address is wickesforbusiness@wickes.co.uk..

Return and Refund

If you have any question or query about Return and refund for wickes products, than contact to customer service number on 0330 123 4123 or send email at customerservices@wickes.co.uk for advice.

You can return any unused item to us in its original condition for a refund within 30 days of shipping for you. Within 30 days of receipt, any unused product can be returned at your expense for a full exchange or refund.

Proof of purchase is required and all products must be undamaged in their original packaging and contain all applicable accessories.

A Complaint to Wickes

At Wickes, they place you and your expertise first, which explains why your feedback is really important for them. If you are with a problem, They would like to assist you fix it as soon as possible. Phone Wickes to make a complaint by calling their customer service contact number 0330 123 4123, where you can complain about a  return & refund, payment. Simply provide your information at Wickes Complaint department and one of their experts will be connected.

Hopefully, We helped you to get some genuine Contact numbers for Wickes Customer Service.

Got some questions? Or some suggestions? That’s why we’ve got a review section on this site! You can feel free to leave a review or two down below and we’ll get back to you as soon as possible!

People also ask

Is Wickes a British company?
Wickes is a home improvement retailer and garden center, based in the United Kingdom with more than 230 stores throughout the country. Its main business is the sale of supplies and materials, for homeowners and the building trade. It is listed on the London Stock Exchange.

What did Wickes used to be called?
Until 2001, both chains were rebranded as Focus Do It All. The company added a further 131 stores, with the purchase of Wickes in September 2000, a no frills DIY chain which focused on building supplies to the trade. This was whilst the existing Focus company had targeted the consumer end of the market.

What do Wicks sell?
Wickes offer an extensive range of nails, screws, sealants and adhesives for bonding, fixing, waterproofing and weatherproofing around the home with a professional finish.

Which is cheaper Wickes or B&Q?
For 2021 the “Lowest Priced Leading DIY Retailer of Kitchens” accolade has been awarded to B&Q for consistently having the most lowest priced kitchens when compared to Homebase and Wickes.

How long has Wickes been around?
The history of Wickes, from the 1972 opening of our first store in Manchester to the present day. Read all about the Wickes commitment to minimizing the company’s impact on the environment.

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Also Read : Contact Virgin Media

More Ways to Contact Wickes

Wickes Phone Number
Wickes Customer Service
Wickes Live Chat
Wickes Email
Wickes Social Media
Wickes Help Pages

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Wickes
Average rating:  
 6 reviews
 by Colin Firth

No one answers an in store phone at the Boreham wood branch, it just rings and rings, where is everyone, all I want to do is order some decking and have it delivered, they’ve got the stock I’ve already checked, I’ve tried to call other branches and they cut the phone call off which is even more maddening

 by Colin Firth

No one answers an in store phone at the Boreham wood branch, it just rings and rings, where is everyone, all I want to do is order some decking and have it delivered, they’ve got the stock I’ve already checked, I’ve tried to call other branches and they cut the phone call off which is even more maddening, I was promised by customer service that a manager would call me today, but nothing.

 by Martin

I have a delivery scheduled for next Monday (today is Friday) but now have a hospital appointment that coincides. It seems impossible to contact Wickes to make alternative arrangement. Went the contact us site at https://www.wickes.co.uk/contactus. This says "The best way to contact us is to complete our contact form.



Alternatively, you can contact us:



By Live Chat - (click ‘Chat’ on the bottom right of this page)"



Went to bottom of page. No Chat link to be found anywhere

Looks like my delivery will fail unless I'm lucky enough for it to come pm

 by Nav

Delivered the wrong item. Their customer service email doesn't accept emails and their customer services phone number doesn't connect to anything. Useless scum. Don't use them.

 by David Levy

Complete lack of organisation and incompetence without any apparent concern for the customer. I rarely complete reviews on companies but Wickes have taken inaction and not caring to a new level. Yes we are all undergoing a difficult time with Covid but other companies are still managing to provide a service. Wickes IT systems are failing, their stock control is inadequate and contacting or getting responses via telephone or email is unbelievably frustrating. If ever I saw a company heading for disaster without a change of senior management and a revolution in their approach to customers it is Wickes.

 by Mary Anderson

Lost items, incorrect deliveries, faulty installation, terrible customer service, complete lack of project management and a counter top that got measured and cut incorrectly 3 times