Customer service tips to calling & contacting Wickes faster. By contacting Wickes customer service number, you can get your common issues solved & customer reviews.
Wickes Phone Number
0330 123 4123 – Customer Service
You can reach Wickes customer support by calling 0330 123 4123 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday to Friday: 8:00 am – 8:00 pm, Saturday 8:00 am- 6:00 pm and Sunday 10:00 am – 5:00 pm.
You can call Wickes customer service number and generally discuss for following topics
- Payment
- Delivery
- Returns & Refunds
- Kitchens
- Bathrooms
- Home Maintenance
- Home Security
- Missing Order
- Missing Item
- Complaints
- Different Issue
Wickes Customer Care Regular Business Hours
Weekdays (Monday – Friday: 8:00 am – 8:00 pm),
Weekends (Saturday: 8:00 am – 6:00 pm & Sunday: 10:00 am – 5:00 pm)
What time does Wickes open and close?
| Store hours today | Opening Hours | Closing Hours |
| Monday | 8:00 am | 8:00 pm |
| Tuesday | 8:00 am | 8:00 pm |
| Wednesday | 8:00 am | 8:00 pm |
| Thursday | 8:00 am | 8:00 pm |
| Friday | 8:00 am | 8:00 pm |
| Saturday | 8:00 am | 6:00 pm |
| Sunday | 10:00 am | 5:00 pm |
Wickes Holiday Hours
The majority of Wickes stores generally stay open on the following holidays, though reduced hours may apply.
- Valentine’s Day
- Shrove Tuesday
- St. Patrick’s Day
- Good Friday
- Mother’s Day
- Memorial Day
- Father’s Day
- Labor Day
- Veterans Day
- Cyber Monday
- Christmas Eve
What time does Wickes close?
All Wickes are CLOSED only on following public holidays
- Thanksgiving Day
- Christmas Day
- Easter Monday
- New Year’s day
- Boxing day
Contact various departments of Wickes
Return and Refund
If you have any question or query about Return and refund for wicks products, than contact to customer service number on 0330 123 4123 or send email at customerservices@wickes.co.uk for advice.
You can return any unused item to us in its original condition for a refund within 30 days of shipping for you. Within 30 days of receipt, any unused product can be returned at your expense for a full exchange or refund.
Wickes TradePro
Wickes TradePro scheme is open to tradespeople resident in the UK only. Registration and ID required. Online account required for online use.
Benefits of becoming a Wickes TradePro member
- Always 10% cheaper in-store & online – no minimum spend*
- Easily access your trade benefits via the Wickes TradePro App
- Be the first to know about their latest deals, discounts, offers & new ranges
You can call Wickes TradePro inquiry department on 0330 123 9984.
Product recall
The Wickes product recall notice contact number is 0800 783 4140. You can call the above Wickes contact number to request for a product recall and replacement.
General Problems that Wickes Customers Reports
- How long does a refund take?
- Can I exchange an item in-store?
- Do you offer installation?
- Is there a delivery charge for kitchen orders?
- How do I check my order is complete when I take delivery?
- Who do I contact if something is missing?
- Does Wickes charge for delivery?
- Can I use my Wickes trade card online?
- Do Wickes do gift vouchers?
- How do I complain to Wickes?
Common Problem Categories
- Return and Refund
- Payment
- Change order
- Cancel order
- Installations
- Delivery
- A different issue
Wickes Customer Reviews
Submit your review | |
No one answers an in store phone at the Boreham wood branch, it just rings and rings, where is everyone, all I want to do is order some decking and have it delivered, they’ve got the stock I’ve already checked, I’ve tried to call other branches and they cut the phone call off which is even more maddening
No one answers an in store phone at the Boreham wood branch, it just rings and rings, where is everyone, all I want to do is order some decking and have it delivered, they’ve got the stock I’ve already checked, I’ve tried to call other branches and they cut the phone call off which is even more maddening, I was promised by customer service that a manager would call me today, but nothing.
I have a delivery scheduled for next Monday (today is Friday) but now have a hospital appointment that coincides. It seems impossible to contact Wickes to make alternative arrangement. Went the contact us site at https://www.wickes.co.uk/contactus. This says "The best way to contact us is to complete our contact form.
Alternatively, you can contact us:
By Live Chat - (click ‘Chat’ on the bottom right of this page)"
Went to bottom of page. No Chat link to be found anywhere
Looks like my delivery will fail unless I'm lucky enough for it to come pm
About Wickes
Wickes is a British home improvement retailer and garden center, located in the United Kingdom. Its principal business is the selling of supplies and materials, for homeowners and the building trade.
The company also trades in the kitchen and bathroom market, in which it has extensive ranges from budget take away kitchens and baths, to more bespoke professionally equipped kitchens and bathrooms.
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