Here are some help pages that customers can contact like Betfair customer FAQ, Forum, and Online Help
Contact Betfair Help @ betfair.com
Navigate to support.betfair.com/app/home/ first. If you have a problem with the Betfair service, click on this link or paste it into the search bar of your browser and hit enter to go to the page. If you aren’t already logged in, type in your email and password to log into your account and gain access to the page.
General Problems that Betfair Customers Reports
- How can I use my free bet?
- What are Betfair Points?
- What is Betfair’s Identity Verification Process (KYC)?
- How do I open an account?
- Can I open more than one Betfair account?
- What are Exchange Games Transfer Limits?
- What is a Games Exclusion?
- Where can I find the Game Rules?
- How do I complain to Betfair?
Contacting Betfair Help Pages
This is the official customer support page of Betfair, which contains different options for contacting them about a variety of issues. If you are looking for Betfair’s best customer help page or faq or forum, this is the best entry point. If you don’t have access to your account, try resetting the password with your email address. If that doesn’t work, contact Betfair directly by calling their customer service number at 0344 871 0000.
Betfair Frequently Asked Questions
How do I open an account?
You can create an account with one of the following ways:
- going to their homepage (www.betfair.com) and click on “Join Now” on the top right corner of the page.
You’ll be directed to registration page where you need to enter some details:
- your personal information and contact details
- a username, which you will need for the account log-in
- a password (please see here for further information about password security)
- a security question
- what account currency you want to use
How can I use my free bet?
To utilize your bets, add your Sportsbook selections to your betslip that meet the terms and conditions of the offer.
You will then be able to choose to utilize the free bets via utilizing the ‘Use available bonus’ toggle in the base of the betslip.
How do I withdraw funds?
MOBILE – To process a withdrawal from your account you want to click the ‘My Account’ icon, then select the “Withdraw” button and select the payment method you’d like to withdraw the funds to.
DESKTOP – To process a withdrawal from the account you need to click on ‘My Account’ (found at the upper right hand side of the webpage ) and select ‘My Betfair Account’ in the drop-down menu, where you may see the “Withdraw funds” option available.
What are Exchange Games Transfer Limits?
Exchange Games transfer limitations cover the total amount of transfers into Exchange Games pocket on a rolling period.
Transferring funds back to your primary Betfair accounts will not reset the limitation.
Your Exchange Games transfer Limitations come into effect from the moment they’re first set. They run for time you choose (week, month or year) and then they are automatically re-set and begin again.
For example, if you set an Exchange Games move limit of #100 ($100) a week around Monday mid-day, your whole transfer amount will be tracked from there and you will be prevented from moving over #100 ($100) on Exchange Games. Then the transfer limit will probably be re-set for the following week.
How do loss limits work?
Loss limits for gambling start from the moment they’re first set. They run for the time you choose (day, week, month or year) and then they are automatically re-set and begin again.
For instance, if you set a loss limit of #100 ($100) per week approximately Monday mid-day, your losses will be tracked from that point and you will be prevented from dropping more than 100 ($100) on the markets covered by you till the following Monday. Then the loss limits will be re-set for the following week.
Other Ways to Contact Betfair
Betfair Phone Number
Betfair Customer Service
All Contacts Betfair
Betfair on Social Media
Betfair Email Support
Betfair Live Chat