Aqua Card Help Pages

Here are some help pages that customers can contact like Aqua Card customer FAQ, Forum, and Online Help

Contact Aqua Card Help @

Navigate to contact-us first. If you have a problem with a Aqua Card services, click on this link or paste it into the search bar of your browser and hit enter to go to the page. If you aren’t already logged in, type in your email and password to log into your account and gain access to the page.

General Problems that Aqua Card Customers Reports

  • I need to activate my new card. How do I do this?
  • I have forgotten my PIN. What should I do?
  • What happens if I lose my card while I’m abroad?
  • Where can I access my card details?
  • How can I contact Aqua?
  • How to pay your credit card balance
  • What happens if I go over my credit limit?
  • How can I update my Credit Limit Increase preference?
  • How do I complain to Aqua Card?

Contacting Aqua Card Help Pages

This is the official customer support page of Aqua Card, which contains different options for contacting them about a variety of issues. If you are looking for Aqua Card’s best customer help page or faq or forum, this is the best entry point. If you don’t have access to your account, try resetting the password with your email address. If that doesn’t work, contact Aqua Card directly by calling their customer service number at 0333 220 2691.

Aqua Card Frequently Asked Questions

I need to activate my new card. How do I do this?

You can activate your Aqua credit card by calling their automated service on 0800 028 7777 or activate it online. Please remember to sign your new card right away.

I have forgotten my PIN. What should I do?

Just call customer services on 0333 220 2691 and they will send you a reminder by post.

My Aqua card expires soon. What should I do?

If you’ve kept your account in good order, they will automatically generate and send out a new card 4-6 weeks before your card expires.

How can I contact Aqua?


Visit your Online Account Manager or via the Aqua Card app.

By phone:

You can contact Aqua by calling 0333 220 2691.

If you are calling from abroad, please call +44 113 244 8986

By post:

Please write to

Aqua Card Services

PO BOX 172
S98 1JT

What happens if I go over my credit limit?

They’ll send you a text message in case you are getting near your credit limit. If you go over at any given moment throughout the month, then you’ll be billed a fee of £12. This may appear on the next statement. You’ll also shed any promotional charges you have in your accounts at that moment.

I’ve forgotten my credit card PIN

If you’ve forgotten your PIN, you won’t be able to change your number at a cash machine. For security reasons, you’ll need to call on 0333 220 2691 – they will send you a new PIN in the post.

Can I use my card to withdraw money from a cash machine and is there any charge?

Yes. It is possible to use your own Aqua charge card anywhere you find the Mastercard logo. Interest and interest are billed by the day that the money withdrawal appears in your accounts.

Other Ways to Contact Aqua Card

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Aqua Card Customer Service
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