Here are some help pages that customers can contact like AXA customer FAQ, Forum, and Online Help
Contact AXA Help @ axa.co.uk/contact-us
Navigate to axa.co.uk/contact-us first. If you have a problem with AXA Services, click on this link or paste it into the search bar of your browser and hit enter to go to the page. If you aren’t already logged in, type in your email and password to log into your account and gain access to the page.
General Problems that AXA Customers Reports
- How do I cancel my car insurance?
- Will I get a refund if I cancel my car insurance?
- Where can I find my policy documents?
- How do I cancel my home insurance policy?
- Can I change the details of my home insurance policy online?
- How do I change my address?
- Where can I get a receipt?
- Where can I pay my AXA bill?
- Can I cancel my AXA Insurance Online?
Contacting AXA Help Pages
This is the official customer support page of AXA, which contains different options for contacting them about a variety of issues. If you are looking for AXA’s best customer help page or faq or forum, this is the best entry point. If you don’t have access to your account, try resetting the password with your email address. And if that doesn’t work, contact AXA directly by calling their customer service number at 0330 024 1158.
AXA Frequently Asked Questions
Can I cancel my Axa travel insurance?
Cancellations within 14 days
If you change your mind within 14 days of the start of your annual multi trip policy, you can cancel it back to the start date. They wil return your payment in full. In effect, this means that we did not provide travel insurance.
Can I cancel my AXA car insurance online?
In most circumstances you can cancel your policy online in your AXA account but there are some situations where you might not be able to, for example, if you’ve got any outstanding actions or changes on your account.
Where can I find my policy documents?
You can access your policy documents and certificate in your AXA Account.
Simply login and select the ‘policy documents’ tab in ‘Your policies’ – you can view or print your policy documents and check your cover – including the wording for the policy you’ve bought.
Can I change the car details on my policy online?
Yes, you can change the car or car details on your policy using your AXA Account.
Simply login and select the ‘change’ link next to where your car is listed and follow the instructions.