Here are some help pages that customers can contact like BrightHouse customer FAQ, Forum, and Online Help
Contact BrightHouse Help @ brighthouse.co.uk/customer-care
Navigate to brighthouse.co.uk/customer-care first. If you have a problem with BrightHouse Services, click on this link or paste it into the search bar of your browser and hit enter to go to the page. If you aren’t already logged in, type in your email and password to log into your account and gain access to the page.
General Problems that BrightHouse Customers Reports
- What do I do if my product is damaged on delivery?
- Can I return my product?
- How do I return my product?
- When will my product be delivered?
- What is the difference between Insurance and BrightCare?
- Are BrightHouse still doing loans?
- Can I pay BrightHouse online?
- How do I complain to BrightHouse?
Contacting BrightHouse Help Pages
This is the official customer support page of BrightHouse, which contains different options for contacting them about a variety of issues. If you are looking for BrightHouse’s best customer help page or faq or forum, this is the best entry point. If you don’t have access to your account, try resetting the password with your email address. And if that doesn’t work, contact BrightHouse directly by calling their customer service number at 0800 526 069.
BrightHouse Frequently Asked Questions
Can I return my product?
Yes, you can return your product as long as the payments are up-to-date and the product is in good working order.
Will I get a refund if I return my product?
Refunds are not provided after 14 days if you have received delivery of the product, but you are still eligible to return the product with no further payment subject to your product payments being up to date and the condition of your product as per your agreement.
How do I return my product?
What do I do if my product is damaged on delivery?
If this is identified during the delivery, the Delivery crew will inform their office and arrangements will be made to resolve the issue. If damage is identified following delivery, please contact them either by completing the form at brighthouse.co.uk/contact-us or call on 0800 526 069.
Can I cancel my insurance with BrightHouse?
Yes you can at any time, by providing one weeks’ notice to cancel.
How do I book a repair?
Contact the Service Support Centre by calling 0800 526 069 and select the option ‘for claims and repairs’.“Or simply visit their online claims form to make a claim, it’s that easy.