Here are some help pages that customers can contact like Chi Chi London customer FAQ, Forum, and Online Help
Contact Chi Chi London Help @ chichiclothing.com/faqs
Navigate to https://www.chichiclothing.com/faqs first. If you have a problem with Chi Chi London order, click on this link or paste it into the search bar of your browser and hit enter to go to the page. If you aren’t already logged in, type in your email and password to log into your account and gain access to the page.
General Problems that Chi Chi London Customers Reports
- How do i track my order?
- Do i need to sign for delivery?
- How do i return an item?
- Why has my order been refunded?
- Do you have a size guide?
- How are sizes displayed on your site?
- Can i place a telephone order?
- How do I complain to Chi Chi London?
Contacting Chi Chi London Help Pages
This is the official customer support page of Chi Chi London, which contains different options for contacting them about a variety of issues. If you are looking for Chi Chi London’s best customer help page or faq or forum, this is the best entry point. If you don’t have access to your account, try resetting the password with your email address. If that doesn’t work, contact Chi Chi London directly by calling their customer service number at 0208 880 1211.
Chi Chi London Frequently Asked Questions
HOW DO I KNOW MY ORDER HAS BEEN PLACED?
When your order has been set you will receive a confirmation message by email. This will contain your order number, delivery details, items ordered and shipping procedure.
CAN I USE MORE THAN ONE DISCOUNT CODE ON MY ORDER?
Only one discount code can be used per purchase. Do please be aware that discount codes cannot be utilised in conjunction with any other promotion or along with some student discount you could be entitled to.
In rare situations, as a result of high demand, a product which you have ordered may suddenly become unavailable. If these events occur we will contact you as soon as you can affirm any cancellation / change for your order. If your order includes additional items, we will dispatch the rest of your order and refund the out of stock thing.
CAN I AMEND MY ORDER?
To guarantee efficient shipping of your order we aim to have the parcel dispatched as fast as possible. Unfortunately this does mean that once you have confirmed your order you will not be able to make alterations to the order. We’re also not able to incorporate coupon codes to orders once they’ve been placed.
WHAT IS YOUR RETURN POLICY?
If you wish to return your product for a refund / exchange These conditions must be adhered to;
- Things must be returned within 28 days of reception (the day you receive the package )
- All Chi Chi tags must be attached and the items must be unworn as fresh.
- Returns don’t use to pierced jewellery or swimwear if the hygiene seal has been removed.
- Shoes must be tried on indoors and shouldn’t show any signs on wear.
- Clients must acquire and proof of postage for their return.