Contact Argos

Contact Argos customer service contact numbers

Phone Number : 03456402020

Email : customer.services@argos.co.uk

Business Hours: 7 days a week from 8:00 am to 8:00 pm

Website : https://www.argos.co.uk/

Corporate Head office: Argos Direct, Acton Gate, Stafford, ST18 9AR, UK

Argos
Average rating:  
 9 reviews
 by Robert Brown

What a disgusting experience I have had today at Argos, Sunderland North, SR5 3JG. I bought a Scholl Foot File a few days ago using Click and Collect service and today I went to collect it. When I checked the item against the receipt it turned out I had been given the wrong item, I was still in Argos so I went back to say it was the wrong item. I was seen by a salesperson called Calvin who looked it up on his hand held. It showed the one I had been given, so he checked it against the image in my order which was completely different. At first all he could say was that the packaging had been updated and I had been given the newer version. Which I knew was not true, not the least because it had a different name. After a few minutes of me insisting that it was not the one I had ordered (mainly different name and image) Calvin then insisted that I must have ordered the wrong item, even though the correct item number is on the order receipt. I kept insisting that Argos sold 2 different versions and I had been given the wrong one. Then the arrogance of Calvin kicked in, he actually said "YOU PROVE THAT ARGOS SELL 2 DIFFERENT TYPES." Which I did easily using the store system. He then tried to convince me that it had the same type of items in both packages so they must be the same. Tell that to Scholl who would have spent millions on developing these two products only to be told, they are exactly the same. After a few minutes of that Calvin went out the back of the Argos area (corner of a supermarket) to check and amazingly came back with exactly the same item in a box, and even more amazing tryed to pass that off as the missing item. How arrogant can you get? After realising that I wasn't going to fall for it, he admitted they had messed up, put aside the wrong item and had none of the item I had bought via Click and Collect left. Reluctantly he had to refund the money that had been paid to buy the item. But not before checking other stores for the item, he found one, so I said only if FREE HOME DELIVERY was included, Calvin said "Can't do that", so I declined, already wasted my time because of Argos' incompetence. Again Calvin reluctantly completed the refund, and put a 10% discount voucher through the till and started the speech "Because we made a mistake we would like to offer you this discount voucher on your next purchase ..." I declined again, so he cancelled the voucher and ripped it up (not very happy), like I would ever use Argos again after this experience.

So basically, Argos - Sunderland North sold a product on Click and Collect and then sold it again. Instead of owning up to a genuine mistake, an employee called Calvin proceeded to try and scam a customer into accepting a different product claiming it to be the genuine. Lots of programs on tv about this type of crime

 by Terry

Paid £952.95 cash for 2 beds & 2 mattresses. Delivered 2 mattresses & 1 bed and tried to tell me I had only ordered 1 bed. It took a further 3 weeks, 2hours on the phone and 2 visits to the local argos store to get them to deliver the 2nd bed.

 by peter woodhall

this firm as gone to its lowest ever,you end up chatting to a machine thats stupid no humans must work there i am being charged for items i cancelled ages ago,been trying for over a month to get intouch with a human ,,,no chance never again goodbye and good rydence argos you are crap

 by matey

worst place to do business they just do not care do not buy from them unless you are sure you want the item

 by Disappointed

Bought a bubble fish lamp for my child n followed all the instructions and the fish just gather at the bottom of the tube despite working for one day and the bubbles flowing no action from the fish now I have to travel to take it back costing me 20 pounds in fuel to get it and take it back as unreal

 by Margaret Taylor

Appalling service. I was delivered a faulty freezer, no refund. I can get no-one to respond to my calls or emails. I am promised calls back, they fail to do so. Despite explaining my husband is very ill with a serious heart condition and I need a freezer, they don't care. I cannot get a refund for a returned faulty freezer that cost £349.99, Please avoid this company at all costs. This is a serious and genuin e review, It is now 14/12/20 and my freezer was ordered on 17/11/20. I am without a freezer or refund at mas week, thanks to Argos who frankly do not care about customers. They keep saying they will call me back, they don't and they do not respond to emails

PLEASE PLEASE AVOID AT ALL COSTS

 by Sarah

I was suppose to have a bed delivered to me on the 29th August. Was waiting in all damn day and when it went past the slotted time. I rang Argos and they tell me it isnt in stock yet they still took my money. Im still waiting for a refund and today is the 18th August so its been over 2 weeks!!!!!!

 by Paul

Absolutely awful service, cannot get through on the phone and nobody answers e-mails or social media contact! The phone number listed says it cannot assist with my order number as it doesn’t deal with large items! Live chat is useless - i was advised of being in a 50 min queue and when it gets down to 27 minutes it throws me out of the queuing system! Terrible service

 by Lisa

Terrible customer service. The email address given for customer service is not monitored. I called to ask for another email address and was told that the one provided doesn't work and there are no ways to contact Argos by email. So why is it on there? In a call to Argos, the lady couldn't find the order from the order number, the name or the address. She said she was going to contact another department and I thought she was putting me on hold but I then got the ring tone as if she had put me through. I had been waiting 15 minutes and still no answer from her or anyone else. I also think it is a disgrace that an old and vulnerable lady couldn't have her sofa which were returned to store because the delivery people wouldn't take it up to her apartment for her.

Looking for the Argos customer service and support number? To contact Argos is very easy. Here are the top 7 ways to get in touch with Argos.

Argos Phone Number

0345 640 2020 – Customer Service

You can reach Argos customer support by calling 0345 640 2020 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working Available 7 days a week from 8:00 am to 8:00 pm.

Argos Contact/Phone Numbers

Here are Argos contact number for Individuals enquiries: Phone numbers and operating hours

Argos DEPARTMENT CONTACT NUMBER
Argos customer service 0345 640 2020
Store queries 0345 640 3030
Argos Card 03456 400 700
Gift Cards 0371 384 3532
Argos Helpline for Reservation 0345 640 1010
Pet Insurance Customer Service Centre 0345 078 7500
Pet Insurance Claim Helpline 0345 078 7500
Veterinary nurses 0800 197 6717
Argos Travel Insurance 0800 497 0655
Argos MasterCard Inquiries 03456 400 700
Argos Loans 0371 402 8917
Sim Card 0800 956 6022
Argos Fitness Support 0345 600 1714
Argos Technical Support 0845 640 1010
My Argos Card lost/stolen 03456 400 700

Argos’s Best Toll-Free/800 Customer Service Phone Number

Call 0345 640 2020

This is the Argos’s Finest customer service telephone number that you can use to contact Argos helpline. since the real time present wait on hold and resources such as bypassing right through those telephone lines to get directly into a Argos Helpline. You can use this number for getting information of various tasks such as

  • Track an Order
  • Returns, Refund & Exchanges
  • Missing Order
  • Missing Item
  • Delivery Information
  • Insurance
  • Complaints
  • A different task

Argos Head Office Contact Number

Corporate Head office address of Argos
Argos Direct, Acton Gate, Stafford, ST18 9AR, UK

For any general inquiries, please contact Argos head office number: 0345 640 2020

Contacting Argos – by phone or otherwise

Even though 0345 640 2020 is Argos’s finest toll-free number, you will find 4 complete ways of getting in contact with them. Apart from calling, the upcoming favorite alternative for customers searching for assistance is through email support for Argos customer service Support. If you feel this information is wrong or know of other ways to get Argos, please let us know so we can discuss with other consumers.

Contact Argos Via EMAIL ADDRESS

As an alternative, you can email Argos at one of the support email address Argos given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.

Customer Service Email: customer.services@argos.co.uk
Help: help@signvideo.co.uk

Contact Argos UK Through Social Media, Website & App

If you have a small issues about Argos services, try using social media to contact Argos. Go to their official Facebook or Twitter, and click on the “message” button.

Live Chat Support of Argos

Live chat is a great option to contact Argos quickly. If you have a problem with Argos Account or Product, click on this link or paste it into the search bar of your browser and hit enter to go to the page. You can Chat with Argos UK on argos.co.uk/help/contact-us/ and get customer service support for various topics like Account & General Support, Track your order, Technical issues and Sales.

Argos Regular Business Hours

Mon to Friday: Open 8:00 am – 8:00 pm
Saturday – Sunday : Open 8:00 am – 8:00 pm

What time does Argos open and close?

Store hours today Opening Hours Closing Hours
Monday 8:00 am 8:00 pm
Tuesday 8:00 am 8:00 pm
Wednesday 8:00 am 8:00 pm
Thursday 8:00 am 8:00 pm
Friday 8:00 am 8:00 pm
Saturday 8:00 am 8:00 pm
Sunday 8:00 am 8:00 pm

Customer service is closed on most public holidays. Our self serve functions are available 24/7.
Christmas Day and Easter Sunday: Closed

What time does Argos close?

Public Holidays

  • New Year’s Day
  • Australia Day
  • Good Friday
  • Easter Sunday
  • Easter Monday
  • Anzac Day
  • Reconciliation Day
  • Queen’s Birthday
  • Labour Day
  • Christmas Day
  • Boxing Day

How to contact various departments of Argos

Contact Argos customer service

If you have any questions concerning the product home delivery, you can call the Argos customer service number 0345 640 2020. Dial this number for If you have placed an order and later on changed your mind, you can easily cancel your order by calling on the Argos contact number 0345 640 2020. The Argos customer service number is available from 7 days a week from 8:00 am to 8:00 pm.

You can also contact Argos customer service team by email on customer.services@argos.co.uk.

Argos Store queries

If you have any Argos store inquiries, you can get in touch with the Argos customer service department at 0345 640 3030. The helpline is available every day 7 days a week from 8:00 am to 8:00 pm. Argos has provided a simple method to discover shops that are nearby. Should you would like to see a local store or you would like to contact them right, use the Store Locator to find Argos address, phone number and opening hours.

Contact Argos Card

If you have any queries concerning the Argos card or would like to apply for the card, then it is possible to telephone the Argos customer care section at 03456 400 700.

From creating payments, to altering your contact details, it’s fast and easy to stay on top of your finances with the Argos Card app.

Argos Gift Cards

For assistance with online purchases of Argos eGift Cards, you can get in touch with their customer services on 0371 384 3532 or their distributors Voucher Express via email at argos@voucherexpress.net. When calling from abroad, please dial +44 1765 643128. Calls are charged at the local rate, lines are open Monday to Friday, 9 am – 5 pm and Saturdays 9 am to 12:30 pm. Argos also supplies Argos company gift cards. For gifting an Argos gift card, you need to call on Argos telephone number 0345 421 7000.

Argos Pet Insurance

Argos pet insurance customer service number is 0345 078 7500. You may also send an email to help@argospetinsurance.co.uk. For any of your enquiries concerning your pet insurance cover, you can contact the Argos insurance advisors. If you are looking for the insurance quote, you can dial the Argos customer service free number 0800 107 1077.

To Make a Claim

To make a claim, you need to contact the Argos claims team on the Argos claims helpline number 0345 078 7500 or via email at Argos contact email: claims@argospetinsurance.co.uk.

Veterinary Nurses

If you need the help of veterinary nurses, you can call anytime the Argos free phone number 0800 197 6717. The phone lines are accessible for 24 hours a day.

Travel Insurance

For travel insurance queries or for the claims application, you can call the Argos travel insurance contact number 0800 422 0381. The helplines are open from Mon to Fri 8.00 am – 8.00 pm; Sat to Sun 9.00 am – 5.30 pm. You can also contact Argos travel insurance via email at enquiries@argostravelinsurance.co.uk.

Another option is to send them a letter to the following address:

Maitland House Warrior Square Southend-On-Sea Essex SS1 2JY

Argos MasterCard

If the existing Argos MasterCard customers have any enquiries, Call Argos helpline phone number 03456 400 700 for Argos MasterCard inquiries. You may also send a letter to the following address for your Argos MasterCard concerns:

Argos MasterCard P.O. Box 6239 Basildon, SS14 9WX

Lodge A Complaint to Argos

At Argos, they place you and your expertise first, which explains why your feedback is really important for them. If you are with a problem, They would like to assist you fix it as soon as possible. Phone Argos to make a complaint by calling their customer service contact number 0345 640 2020, where you can complain about a damaged package, late delivery, return & refund. Simply provide your information at Argos Complaint department and one of their experts will be connected.

Live Chat is the quickest way to talk to a real-life person at Argos. It’s available every day from 7 am-9.45 pm.

Hopefully, We helped you to get some genuine Contact numbers for Argos Customer Service.

Got some questions? Or some suggestions? That’s why we’ve got a review section on this site! You can feel free to leave a review or two down below and we’ll get back to you as soon as possible!

People also ask

Does Argos own Sainsburys?
Argos Limited, trading as Argos, is a catalogue retailer operating in the United Kingdom and Ireland, acquired by Sainsbury’s supermarket chain in 2016. It was established in November 1972 and is named after the Greek city of Argos.

What kind of store is Argos in the UK?
Employing around 30,000 colleagues, it is the UK’s number one toy retailer and a market leader in furniture, homewares and electricals. Argos is a technology-led retailer; its website receives more than a billion visits a year and 90% of sales originate online.

Is Argos UK based?
Home Retail Group plc was a home and general merchandise retailer based in the United Kingdom. It was the parent company of Argos and Habitat, and once owned the do it yourself chain Homebase before selling it to the Australian retailer Wesfarmers in February 2016.

Can I return Argos to Sainsburys?
You can return your item to a Sainsbury’s collection point, an Argos store within a Sainsbury’s supermarket or an Argos store. Please visit our store locator to find your nearest location.

Why is Argos in Sainsburys?
The new stores in Sainsbury’s stores allow customers to benefit from Argos’s market-leading Fast Track delivery and collection service, giving them the option to order products for same day collection from store in as little as four hours.

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More Ways to Contact Argos

Argos Phone Number
Argos Live Chat
Email Support
Argos Social Media
Argos Help Pages

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Argos
Average rating:  
 9 reviews
 by Robert Brown

What a disgusting experience I have had today at Argos, Sunderland North, SR5 3JG. I bought a Scholl Foot File a few days ago using Click and Collect service and today I went to collect it. When I checked the item against the receipt it turned out I had been given the wrong item, I was still in Argos so I went back to say it was the wrong item. I was seen by a salesperson called Calvin who looked it up on his hand held. It showed the one I had been given, so he checked it against the image in my order which was completely different. At first all he could say was that the packaging had been updated and I had been given the newer version. Which I knew was not true, not the least because it had a different name. After a few minutes of me insisting that it was not the one I had ordered (mainly different name and image) Calvin then insisted that I must have ordered the wrong item, even though the correct item number is on the order receipt. I kept insisting that Argos sold 2 different versions and I had been given the wrong one. Then the arrogance of Calvin kicked in, he actually said "YOU PROVE THAT ARGOS SELL 2 DIFFERENT TYPES." Which I did easily using the store system. He then tried to convince me that it had the same type of items in both packages so they must be the same. Tell that to Scholl who would have spent millions on developing these two products only to be told, they are exactly the same. After a few minutes of that Calvin went out the back of the Argos area (corner of a supermarket) to check and amazingly came back with exactly the same item in a box, and even more amazing tryed to pass that off as the missing item. How arrogant can you get? After realising that I wasn't going to fall for it, he admitted they had messed up, put aside the wrong item and had none of the item I had bought via Click and Collect left. Reluctantly he had to refund the money that had been paid to buy the item. But not before checking other stores for the item, he found one, so I said only if FREE HOME DELIVERY was included, Calvin said "Can't do that", so I declined, already wasted my time because of Argos' incompetence. Again Calvin reluctantly completed the refund, and put a 10% discount voucher through the till and started the speech "Because we made a mistake we would like to offer you this discount voucher on your next purchase ..." I declined again, so he cancelled the voucher and ripped it up (not very happy), like I would ever use Argos again after this experience.

So basically, Argos - Sunderland North sold a product on Click and Collect and then sold it again. Instead of owning up to a genuine mistake, an employee called Calvin proceeded to try and scam a customer into accepting a different product claiming it to be the genuine. Lots of programs on tv about this type of crime

 by Terry

Paid £952.95 cash for 2 beds & 2 mattresses. Delivered 2 mattresses & 1 bed and tried to tell me I had only ordered 1 bed. It took a further 3 weeks, 2hours on the phone and 2 visits to the local argos store to get them to deliver the 2nd bed.

 by peter woodhall

this firm as gone to its lowest ever,you end up chatting to a machine thats stupid no humans must work there i am being charged for items i cancelled ages ago,been trying for over a month to get intouch with a human ,,,no chance never again goodbye and good rydence argos you are crap

 by matey

worst place to do business they just do not care do not buy from them unless you are sure you want the item

 by Disappointed

Bought a bubble fish lamp for my child n followed all the instructions and the fish just gather at the bottom of the tube despite working for one day and the bubbles flowing no action from the fish now I have to travel to take it back costing me 20 pounds in fuel to get it and take it back as unreal

 by Margaret Taylor

Appalling service. I was delivered a faulty freezer, no refund. I can get no-one to respond to my calls or emails. I am promised calls back, they fail to do so. Despite explaining my husband is very ill with a serious heart condition and I need a freezer, they don't care. I cannot get a refund for a returned faulty freezer that cost £349.99, Please avoid this company at all costs. This is a serious and genuin e review, It is now 14/12/20 and my freezer was ordered on 17/11/20. I am without a freezer or refund at mas week, thanks to Argos who frankly do not care about customers. They keep saying they will call me back, they don't and they do not respond to emails

PLEASE PLEASE AVOID AT ALL COSTS

 by Sarah

I was suppose to have a bed delivered to me on the 29th August. Was waiting in all damn day and when it went past the slotted time. I rang Argos and they tell me it isnt in stock yet they still took my money. Im still waiting for a refund and today is the 18th August so its been over 2 weeks!!!!!!

 by Paul

Absolutely awful service, cannot get through on the phone and nobody answers e-mails or social media contact! The phone number listed says it cannot assist with my order number as it doesn’t deal with large items! Live chat is useless - i was advised of being in a 50 min queue and when it gets down to 27 minutes it throws me out of the queuing system! Terrible service

 by Lisa

Terrible customer service. The email address given for customer service is not monitored. I called to ask for another email address and was told that the one provided doesn't work and there are no ways to contact Argos by email. So why is it on there? In a call to Argos, the lady couldn't find the order from the order number, the name or the address. She said she was going to contact another department and I thought she was putting me on hold but I then got the ring tone as if she had put me through. I had been waiting 15 minutes and still no answer from her or anyone else. I also think it is a disgrace that an old and vulnerable lady couldn't have her sofa which were returned to store because the delivery people wouldn't take it up to her apartment for her.