Here are some help pages that customers can contact like Cornish Mutual customer FAQ, Forum, and Online Help
Contact Cornish Mutual Help @ cornishmutual.co.uk
Navigate to https://www.cornishmutual.co.uk/contact-us first. If you have any problem with Cornish Mutual Insurance services, click on this link or paste it into the search bar of your browser and hit enter to go to the page.
General Problems that Cornish Mutual Customers Reports
- What is the minimum amount you refund or charge?
- What are your opening hours?
- Do you replace lost or damaged property or can I buy my own?
- Are my water and heating pipes covered under your home insurance Policy?
- What is buildings and what is contents?
- How do I complain to Cornish Mutual?
Contacting Cornish Mutual Help Pages
This is the official customer support page of Cornish Mutual, which contains different options for contacting them about a variety of issues. If you are looking for Cornish Mutual’s best customer help page or faq or forum, this is the best entry point. You can contact Cornish Mutual directly by calling their customer service number at 0345 017 5513.
Cornish Mutual Frequently Asked Questions
What is the minimum amount you refund or charge?
They don’t make any administration charge for modifications on a Policy and they do not charge for any additional premiums of around £6. They also do not give refunds for amounts under £6 since the administrative cost of accomplishing so can be greater than the refund.
What is so special about being a Mutual company?
As a mutual organisation, Cornish Mutual has no shareholders and they are possessed by their allies. Thus any money that will otherwise be invested on dividend payments to investors is kept in the company, helping us continuously improve our providers.
That’s why they actually can put their customers first constantly. This usually means a much better service for you, based on their principles of equity, honesty and transparency.
Who should we contact in the event of a claim?
Their Member Services Team on 0345 017 5513. This is a local rate call.
What is buildings and what is contents?
As a general rule, things that would remain with the property should you go home are believed buildings e.g. rugs and kitchens. Things that you would take with you are considered contents e.g. furniture
Do you replace lost or damaged property or can I buy my own?
If you’re interested in getting a claims settlement payment from them, instead of asking to cover works undertaken. In most cases they can provide a claim compensation cheque so you can create your own choice regarding whether to substitute on a like for like basis or use the payment towards purchasing an improved version.