Harvey Nichols Help Pages

Here are some help pages that customers can contact like Harvey Nichols customer FAQ, Forum, and Online Help

Contact Harvey Nichols Help @ harveynichols.com/info/help/contact-us/customer-services/

Navigate to harveynichols.com/info/help/contact-us/customer-services/ first. If you have a problem with Harvey Nichols Services, click on this link or paste it into the search bar of your browser and hit enter to go to the page. If you aren’t already logged in, type in your email and password to log into your account and gain access to the page.

General Problems that Harvey Nichols Customers Reports

  • How long will my order take to arrive?
  • Can I exchange an order?
  • How long does a refund take from Harvey Nichols?
  • Are returns free to Harvey Nichols?
  • Can I change or cancel my order after it’s been placed?
  • My order is damaged – what should I do?
  • Can I add a different delivery address to my order?
  • How do I complain to Harvey Nichols?

Contacting Harvey Nichols Help Pages

This is the official customer support page of Harvey Nichols, which contains different options for contacting them about a variety of issues. If you are looking for Harvey Nichols’s best customer help page or faq or forum, this is the best entry point. If you don’t have access to your account, try resetting the password with your email address. And if that doesn’t work, contact Harvey Nichols directly by calling their customer service number at 0207 201 8088.

Harvey Nichols Frequently Asked Questions

How can I contact Harvey Nichols customer service team?

Harvey Nichols consultants are available Monday to Sunday, 10am – 5pm. They will aim to respond to you as promptly as possible and, if you get in touch outside of these hours, by the next working day.

Email: [email protected]

Phone number: 0207 201 8088

Twitter: @HarveyNicholsCS

Postal address:

Harvey Nichols Customer Services
30-34 St. Andrew Square
Edinburgh
EH2 2AD

How long will it take to receive a refund?

Refunds may only be requested by the person who originally placed the order and will be processed via the original payment method, excluding shipping costs, within 30 days of our distribution centre receiving the returned goods. Card refunds can take up to 10 working days to be processed by your bank.

Can I return products to a Harvey Nichols store?

Yes, please take your product to the relevant department at your nearest store, together with your Dispatch Note. Refunds can only be requested by the Purchaser and will be made via the original payment method.

Can I add a different delivery address to my order?

Yes, you can have your goods delivered to an address in the UK that is different to your billing address. When you reach the ‘Delivery Address’ section of the checkout process, simply click on ‘Add a new address’.

Other Ways to Contact Harvey Nichols

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