JD Sports Help Pages

Here are some help pages that customers can contact like JD Sports customer FAQ, Forum, and Online Help

Contact JD Sports Help @ jdsports.co.uk/pages/faqs

Navigate to jdsports.co.uk/pages/faqs first. If you have a problem with JD Sports Services, click on this link or paste it into the search bar of your browser and hit enter to go to the page. If you aren’t already logged in, type in your email and password to log into your account and gain access to the page.

General Problems that JD Sports Customers Reports

  • I have a question about payments
  • Where is my order?
  • What is your Returns Policy?
  • What are my delivery options?
  • How do I return an order I placed in store?
  • What are my delivery options?
  • I have received the wrong items
  • Can I change or cancel my order?
  • How long will it take you to process a refund?
  • How do I complain to JD Sports?

Contacting JD Sports Help Pages

This is the official customer support page of JD Sports, which contains different options for contacting them about a variety of issues. If you are looking for JD Sports’s best customer help page or faq or forum, this is the best entry point. If you don’t have access to your account, try resetting the password with your email address. If that doesn’t work, contact JD Sports directly by calling their customer service number at 0161 393 7055.

JD Sports Frequently Asked Questions

Where is my order?

Sign into your JD account www.jdsports.co.uk/myaccount/dashboard/ and check your order history or simply use the ‘track my order’ link here to see the latest update of your delivery.

Alternatively you can check the tracking link they sent in your despatch email to view the latest tracking information,however please note Click and Collect orders cannot be tracked through this service.

Why has my order been cancelled?

If the item (s) you’ve ordered is out of stock at the time of packing your order, they need to cancel it. Please allow up to 5 working days for your refund,depending on your payment method

Their customer service team wont know if a product is coming back in or not so why not take a look at our ‘New In’ section to see if something catches your eye.

Can I change my delivery address?

Once your order has been confirmed they are unable to change your delivery address due to security reasons. They advise that you make sure all details are correct before processing your order.

How long will it take you to process a refund?

It can take up to 5 working days for your refund to then show in your account, depending on your payment method. If you haven’t received your refund after this time, then please contact their Customer Care team. who will be happy to look in to this.

I have faulty/damaged items

If an item arrives damaged or faulty then please contact JD Sports Customer Care team who will discuss your return options. They will then send the item to our inspection team who will assess whether a manufacturing fault is present. Depending on the results an offer of either a refund or exchange will be made.

Other Ways to Contact JD Sports

All Contacts of JD Sports
JD Sports Phone Number
JD Sports Customer Service
Email Support of JD Sports
Live Chat Support of JD Sports
Social Media support of JD Sports