Here are some help pages that customers can contact like JD Williams customer FAQ, Forum, and Online Help
Contact JD Williams Help @ support.jdwilliams.co.uk
Navigate to https://support.jdwilliams.co.uk first. If you have a problem with an Energy or JD Williams product, click on this link or paste it into the search bar of your browser and hit enter to go to the page. If you aren’t already logged in, type in your email and password to log into your account and gain access to the page.
General Problems that JD Williams Customers Reports
- How can I order above my credit limit?
- Can I cancel my order?
- How do I make a complaint?
- Can I exchange an item?
- What time is JD Williams open?
- How do I complain to JD Williams?
Contacting JD Williams Help Pages
This is the official customer support page of JD Williams, which contains different options for contacting them about a variety of issues. If you are looking for JD Williams’s best customer help page or faq or forum, this is the best entry point. If you don’t have access to your account, try resetting the password with your email address. If that doesn’t work, contact JD Williams directly by calling their customer service number at 0345 071 9018.
JD Williams Frequently Asked Questions
Have you received my returned items?
It may take up to 7 days for your returns to reach us – though usually they’re credited within a couple of days.
If you paid by card for your order, please allow a further 5 working days for your card to be credited.
Can I exchange an item?
Alternatively, you can call 0871 231 2000 and speak to one of JD Williams friendly advisors, who’ll be happy to place the order for you. Please allow up to 7 days for your returned items to be credited back to your account.
Can I cancel or change my order?
Providing your order hasn’t been processed for despatch: yes, we can cancel your order right away – you’ll just need to let us know as soon as possible. The easiest and quickest way to do this is by using our Live Chat service. If it’s about to leave our warehouse or it’s already gone, we’re sorry but we won’t be able to make any changes to it. This doesn’t affect your right to cancel.
People also ask
How do I contact JD Williams customer service?
We hope the information above will answer your question, but you can also email us or call us on 0345 071 9018.
Is there a free phone number for JD Williams?
345 071 9018
How do I pay my JD Williams bill?
The easiest way to make a payment is through our website. Visit “My Account” and click on “Account balance and payment” to pay with your debit or credit card. You can also pay in full when you place an order – just add a debit or credit card on the checkout page.
How do I complain about JD Williams?
To help us resolve your complaint, please provide us with as much information as you can, including your preferred resolution. Alternatively, please call our advisors on 0345 071 9018 for retail complaints or 0345 026 3899 for credit account complaints.
How long do I have to pay JD Williams?
Extra or early repayment A minimum payment is required every 28 days until the balance is cleared. You must pay us the minimum payment by the payment due date shown on each statement and the repayment of the remaining balance is flexible.