Sony Help Pages

Here are some help pages that customers can contact like Sony customer FAQ, Forum, and Online Help

Contact Sony Help

Navigate to contact/ first. If you have a problem with Sony Services, click on this link or paste it into the search bar of your browser and hit enter to go to the page. If you aren’t already logged in, type in your email and password to log into your account and gain access to the page.

General Problems that Sony Customers Reports

  • How do I track my Sony order?
  • How long is Sony warranty?
  • Can I get my PSN account unbanned?
  • How can I reset my PSN account?
  • Can Sony earphones be repaired?
  • How can I book a repair for my Sony product?
  • Does Sony do repairs?
  • How long does Sony take to deliver?
  • Is the PlayStation Network free?
  • How do I complain to Sony?

Contacting Sony Help Pages

This is the official customer support page of Sony, which contains different options for contacting them about a variety of issues. If you are looking for Sony’s best customer help page or faq or forum, this is the best entry point. If you don’t have access to your account, try resetting the password with your email address. And if that doesn’t work, contact Sony directly by calling their customer service number at +44 (0) 2073652810.

Sony Frequently Asked Questions

Can I get my PSN account unbanned?

Every suspension on PlayStation Network is the result of a thorough investigation by PlayStation Safety staff. As a result, suspensions are final and cannot be appealed unless: You have been suspended for an account debt. This will be lifted once you have paid off the balance.

How long is Sony warranty?

Sony Electronics Inc. (“Sony”) warrants this product (“Product”) against defects in material or workmanship for one (1) years from original retail purchase when purchased directly from Sony or a Sony Retailer. Please contact Sony’s Customer Service Call Center or go to for a list of Sony Retailers.

How long is Sony Xperia warranty?

Your Guarantee

By this Guarantee, Sony guarantees the product to be free from defects in materials and workmanship at the date of original purchase for a period of ONE YEAR from that date, or TWO YEARS for Xperia products.

What’s the process for repairing products under warranty or PrimeSupport contract?

If your professional product is still within its 12 month standard Sony warranty or if you are covered by PrimeSupport, contact Sony helpdesk to arrange repairs.

What’s the process for repairing products out of warranty or support cover?

If your professional product is no longer covered by the standard Sony warranty or PrimeSupport, you can quickly arrange for your product to be repaired via one of the options below:

Option 1: Contact Sony directly via their helpdesk to arrange reliable, cost-effective out of warranty repairs through one of our professional centralised repair centres.

Option 2: Contact one of their well established Authorised Service Centres directly for a localised support service.

How can I get a quote for my repair?

To get a repair quote, you can either have them collect your product, or drop it off at the relevant repair centre for an assessment.

Other Ways to Contact Sony

Sony Phone Number
Sony Customer Service
Email Support of Sony
Social Media support of Sony
All Contacts of Sony