Here are some help pages that customers can contact like SSE customer FAQ, Forum, and Online Help
Contact SSE Help @ sse.co.uk
Navigate to https://sse.co.uk/help/contact-us first. If you have a problem with an Energy or SSE Gas & electricity, meter reading, bill and payment click on this link or paste it into the search bar of your browser and hit enter to go to the page. If you aren’t already logged in, type in your email and password to log into your account and gain access to the page.
General Problems that SSE Customers Reports
- How do I cancel SSE?
- How long does it take to set up SSE broadband?
- How do I switch my phone and broadband to you?
- Can I cancel my order?
- What speed will my broadband be?
- How to pay energy bill
- What happens if I change supplier?
- How do I read my electric meter SSE?
- What does debit mean on SSE bill?
- How do I complain to SSE?
Contacting SSE Help Pages
This is the official customer support page of SSE, which contains different options for contacting them about a variety of issues. If you are looking for SSE’s best customer help page or faq or forum, this is the best entry point. If you don’t have access to your account, try resetting the password with your email address. If that doesn’t work, contact SSE directly by calling their customer service number at 0345 071 9710 or 0345 026 2658.
SSE Frequently Asked Questions
How to pay SSE phone and broadband bill?
You are able to pay your telephone and broadband bill in handy monthly payments by Direct Debit.
Direct Debit is your payment method they’ll set up on your telephone and broadband bills if you sign up to one of their broadband and telephone packages.
What can I do to improve my internet security?
It’s possible to put in their Internet Security Suite on your internet devices. This add-on merchandise provides antivirus and firewall security along with parental control software. The typical charge for this product is 2 per month. This service can be cancelled at any time by contacting their customer service team.
How get refund from SSE?
For refund, just fill inside their own refund form. Your most recent invoice will tell you if the meter reading was estimated — when it was, they will need an up to date one so that they can make sure that you’re accountable and they’re refunding the right amount.
They’ll refund the charge you are owed directly into your bank account or send you a cheque in the article if they’re not able to do this.
How do I change my energy supplier?
Switching on the internet is the easiest way to change your electricity provider. You are able to choose one of the energy tariffs online and personalise your costs by adding your use information or some details about your household.
How much does it cost to move my phone and broadband?
There’s no charge for transferring your SSE Telephone and Broadband, as long as you opt for an SSE Phone and Broadband package for your new home. You’ll simply pay extra if your new bundle is more expensive compared to your older one.
If you opt not to continue with SSE, then you might have a remaining charge to cover on your present contract.
For more information, call on 0345 678 0051.