Here are some help pages that customers can contact like Sunmaster customer FAQ, Forum, and Online Help
Contact Sunmaster Help @ sunmaster.co.uk/contact/
Navigate to https://www.sunmaster.co.uk/contact/ first. If you have a problem with a Payment, Return, Luggage bags, Sales & Booking, click on this link or paste it into the search bar of your browser and hit enter to go to the page. If you aren’t already logged in, type in your email and password to log into your account and gain access to the page.
General Problems that Sunmaster Customers Reports
- What happens if my flight is delayed?
- When will I receive my refund?
- How do I submit a complaint?
- I need a letter confirming my cancellation for the insurance company?
- What are your opening hours?
- What is your complaints procedure?
Contacting Sunmaster Help Pages
This is the official customer support page of Sunmaster, which contains different options for contacting them about a variety of issues. If you are looking for Sunmaster’s best customer help page or faq or forum, this is the best entry point. If you don’t have access to your account, try resetting the password with your email address. If that doesn’t work, contact Sunmaster directly by calling their customer service number at 0344 493 00 09.
Sunmaster Frequently Asked Questions
What Are Your Opening Hours?”
Sunmaster opening hours are as follows:
Holiday Sales & Bookings:
Monday to Friday: 9.00 am to 10.00 pm
Saturday: 9.00 am to 9.00 pm
Sunday: 10.00 am to 9.00 pm
Customer Services And After Sales:
Monday to Friday: 9.00 am to 5.30 pm
Saturday: 9.00 am to 5.30 pm
Sunday: 10.00 am to 5.30 pm
When Can I Get My Refund?”
If you are due a refund from Sunmaster, please allow between 3 to 7 working days for your money to be cleared and show on your bank account.
If you are due to receive a refund from your tour operator or among Sunmaster providers, please allow up to 21 days for us to receive this.
Who Can I Contact If I Have A Problem In Resort?”
If you have any issues in hotel, your first and most obvious port of call would be your accommodation reception, that, generally, will be quite keen to resolve any problems you have.
You’ll also find a 24 hour emergency contact number in your coupon, which means that you can rest assured that whatever you need, whenever you want it, there will be a person available for you to contact.
What Happens If My Flight Is Delayed?”
If your flights are delayed by more than a couple of hours, your airline will usually offer you a coupon for refreshments from among the airport restaurants.
The airline staff at the airport will provide you with help and advice and keep you updated with any news or information concerning the delay as it becomes available. In case your flight is delayed by more than 12 hours, you might be entitled to claim from your travel insurance provider.