Tesco Direct Customer Service

Customer service tips to calling & contacting Tesco Direct faster. By contacting Tesco Direct customer service number, you can get your common issues solved & customer reviews.

Tesco Direct Phone Number

0800 323 4050 or 0330 123 4050Customer Service

You can reach Tesco Direct customer support by calling 0800 323 4050 or 0330 123 4050 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday–Friday 8 am–8 pm, Saturday 8 am–8 pm, Sunday 10 am–6 pm.

You can call Tesco Direct customer service number and generally discuss for following topics

  • Returns
  • Cancel order
  • Payment
  • Change order
  • Track an Order
  • Product
  • Refund a Charge
  • Missing Order
  • Missing Item
  • Complaints
  • A different task

Tesco Direct Customer Care Regular Business Hours

Weekdays (Monday – Friday: 8:00 am – 11:00 pm),
Weekends (Saturday: 8:00 am – 8:00 pm & Sunday: 10 am to 6 pm)

What time does Tesco Direct open and close?

Store hours today Opening Hours Closing Hours
Monday 8:00 am 11:00 pm
Tuesday 8:00 am 11:00 pm
Wednesday 8:00 am 11:00 pm
Thursday 8:00 am 11:00 pm
Friday 8:00 am 11:00 pm
Saturday 8:00 am 8:00 pm
Sunday 10:00 am 6:00 pm

Tesco Direct Holiday Hours

The majority of Tesco Direct stores generally stay open on the following holidays, though reduced hours may apply.

  • Valentine’s Day
  • Shrove Tuesday
  • St. Patrick’s Day
  • Good Friday
  • Mother’s Day
  • Memorial Day
  • Father’s Day
  • Labor Day
  • Veterans Day
  • Cyber Monday
  • Christmas Eve

What time does Tesco Direct close?

All Tesco Direct are CLOSED only on following public holidays

  • Thanksgiving Day
  • Christmas Day
  • Easter Monday
  • New Year’s day
  • Boxing day

Contact to Tesco Stores

If you have any queries about store services or get information about Tesco stores UK, you can call the Tesco stores customer service contact number 0800 50 5555 or 0330 123 4055. The phone lines are open from Monday to Saturday 8 am – 8 pm and Sunday 9 am – 6 pm.

Contact Tesco Groceries

Tesco Groceries provides fresh food, bakery, frozen food, drinks and more services. If you have any problem about this services, than you can call Groceries customer service number 0800 917 6906 or 0330 123 4430. The lines are open from Monday to Saturday 7 am – 11 pm and Sunday 10 am – 10 pm. You can also contact Tesco Direct Customer Service free line number 0800 323 4040.

Tesco Clubcard

If you have any Tesco Clubcard related queries, to change your existing Clubcard account details, to retrieve your missing points and to register your complaints and lost or damaged. You can call on Tesco Clubcard contact number 0800 591 688 or 0330 123 1688. Available from Monday to Friday 8 am – 8 pm and Saturday 9 am – 6 pm. With this call you can get help about if you lose your account password, update Clubcard account details.

General Problems that Tesco Direct Customers Reports

  • How is my order confirmed?
  • Where does Tesco deliver to?
  • How do I view special offers?
  • How do I cancel my order?
  • Can I return an item?
  • How do I change my password?
  • How do I get a Tesco Clubcard?
  • What time is Tesco Direct open?
  • How do I complain to Tesco Direct?

Common Problem Categories

  • Returns
  • Refund
  • Cancel order
  • Change order
  • A different issue

People also ask

How do I contact Tesco Direct?
Problem with your order? Call 0800 323 4040* if you need to speak to us about an order you placed online.

How do I get a refund from Tesco online?
The supermarket won’t notify you if you’re affected, so you’ll need to contact Tesco for a refund. You can do so over the phone on 0800 323 4040, or via WhatsApp on 0800 917 7403. Make sure you keep your receipt and/or copy of your final delivery order as proof.

Does Tesco have a live chat?
Our live chat is open from 7am- 11pm Monday to Sunday.

Is 08719 a free number?
Calls to numbers beginning 0800 and 0808 are free from all landlines and mobiles. Yep, free! However, numbers such as 0844, 0845, 0870 and 0871 are more costly to ring, whether you’re calling from a landline or mobile. Numbers starting with 09 are typically the most expensive.

Tesco Direct Customer Reviews

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Average rating:  
 4 reviews
 by j edwards on Tesco Direct, UK

I am totally disgusted with Tescos my daughter has been in quentine for the last two weeks, living on very little, she arranged a home delivery from Tesco on the 17th March for today 31st March, was only told today that her shop had been cancelled. After going with little food for the last two weeks how can you do such a thing, you had not idea of her age or wellbeing.

Being in London it is not safe to go out. this is beyond disgusting.

 by Frank on Tesco Direct, UK

Teasco Bidston wirral

They do a great job especially at the moment but please get the trolley and hand cleansing back to the way it was last week bless your staff and keep them and us safe😘

 by Rhodes on Tesco Direct, UK

Tesco delivery drivers stand by & watch elderly/disabled people struggle with their shopping.

I only rated a star so that it could be published - I'd give it a minus.

About Tesco Direct

Tesco is a British multinational groceries and general merchandise retailer. It is the third-largest retailer in the world measured by gross revenues and ninth-largest retailer in the world measured by revenues.

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