Here are some help pages that customers can contact like Iceland customer FAQ, Forum, and Online Help
Contact Iceland Help @ tescomobile.com
Navigate to https://www.tescomobile.com/help-and-support/pay-monthly first. If you have a problem with an order or Iceland product, click on this link or paste it into the search bar of your browser and hit enter to go to the page. If you aren’t already logged in, type in your email and password to log into your account and gain access to the page.
General Problems that Iceland Customers Reports
- How do I get Tesco Mobile bundles?
- When can you upgrade with Tesco Mobile?
- Can I use my Tesco mobile data abroad?
- Is there a problem with Tesco Mobile network?
- Is Tesco Mobile network any good?
- How do I activate my Tesco simcard?
- Can I put my Tesco SIM in another phone?
- How long does Tesco Mobile credit last?
- Why can’t I top up my Tesco Mobile?
Contacting Iceland Help Pages
This is the official customer support page of Iceland, which contains different options for contacting them about a variety of issues. If you are looking for Iceland’s best customer help page or faq or forum, this is the best entry point. If you don’t have access to your account, try resetting the password with your email address. If that doesn’t work, contact Iceland directly by calling their customer service number at 0345 301 4455
Iceland Frequently Asked Questions
What bundles do Tesco Mobile do?
Pay as you go data bundles. You can choose a bundle from 500MB up to 8GB a month and change it whenever you want. To buy, change or cancel a data bundle just log in to My Account and go to ‘My discounts and bundles’. You can also buy up to a 1GB bundle by calling 4488 free from your Tesco Mobile phone.
How do I check my Tesco Mobile bill?
To check your balance and see how much credit you have left, simply call 282 free from your Tesco Mobile device. To check the status of your bundles, text the word BALANCE to 2112 for free and we’ll reply with your remaining balance of minutes, texts and data.
How do I get Tesco Mobile bundles?
Pay as you go call and text bundles. You can add a call or text bundle for £5 a month. Just log in to My Account and go to ‘My discounts and bundles’ to buy, change or cancel a bundle. You can also call 282 free from your Tesco Mobile phone.
When can you upgrade with Tesco Mobile?
You can usually upgrade when you want, but you may need to pay an early upgrade fee. The way we work this out is different depending on whether you are on Anytime Upgrade Flex, other pay monthly tariffs and SIM only. You can check your upgrade options online at no extra cost.
Do Tesco Mobile do upgrades?
Tesco Mobile upgrades. If you’re already a Tesco Mobile phone customer and want to upgrade to the latest phone, that’s definitely a good option to explore. You will likely have to pay a fee though, which can be worked out differently depending on the contract you’re on.
How do I find out when my Tesco Mobile contract ends?
Please call Customer Care on 4455 from your Tesco Mobile phone or 0345 301 4455 to request to cancel your contract. If you’re leaving before the end of your contract then fees will apply. You’ll receive a final bill from us, which will include any recent usage.
Can I top up Tesco Mobile online?
Just call our automated line on 4444 free from a Tesco Mobile phone to top-up with a credit or debit card. If you’re a new SIM only customer, you need to top-up by a different method the first time you top-up. Buy a voucher in-store and call 4444 free. You can top-up or set up a regular, auto or SMS top-up online.