Here are some help pages that customers can contact like The Range customer FAQ, Forum, and Online Help
Contact The Range Help @ therange.co.uk/faq
Navigate to therange.co.uk/faq first. If you have a problem with The Range Services, click on this link or paste it into the search bar of your browser and hit enter to go to the page. If you aren’t already logged in, type in your email and password to log into your account and gain access to the page.
General Problems that The Range Customers Reports
- Can I cancel my order?
- How can I track my order?
- Can I return in-store?
- How do I update my personal details?
- My order is damaged. What do I do?
- How do I return an item?
- Can I exchange my order?
- Which payment methods do you accept?
- How do I complain to The Range?
Contacting The Range Help Pages
This is the official customer support page of The Range, which contains different options for contacting them about a variety of issues. If you are looking for The Range’s best customer help page or faq or forum, this is the best entry point. If you don’t have access to your account, try resetting the password with your email address. And if that doesn’t work, contact The Range directly by calling their customer service number at 0345 026 7598.
The Range Frequently Asked Questions
Which payment methods do you accept?
The Range accept the following cards: Visa Debit, Visa Credit, Maestro, Mastercard and American Express. They also accept payments via Paypal.
Can I place an order over the phone?
Contact their friendly team a call on 0345 026 7598 if you’d like to place an order over the phone. Have your card details and the item codes you would like to order ready when you call. Items sold and dispatched from their trusted partners can be ordered excusively via our website.
How do I return an item?
You can return items to us by post or to one of their stores.
Free returns to store
You can return most products purchased online to any of their stores as long as they are returned in their original, unused condition within 28 days of receipt and accompanied with your delivery note.
Returns by post
Vantage Point Business Village
Refunds are processed within 3-5 working days of receiving your returned items, and are refunded back to your original payment method.
Can I exchange my order?
They don’t offer exchanges, just a smooth and easy returns service. If you’d like an item in a different colour or size, simply return the unwanted item and make a new order for the one you’d prefer.
My order is damaged. What do I do?
If your item has arrived damaged, please contact their Customer Care team to highlight any concerns and discuss your query.