Here are some help pages that customers can contact like Very customer FAQ, Forum, and Online Help
Contact Very Help @email@example.com
Navigate to very.co.uk/help/en/online-help first. If you have a problem with an online order, very returns, click on this link or paste it into the search bar of your browser and hit enter to go to the page. If you aren’t already logged in, type in your email and password to log into your account and gain access to the page.
General Problems that Very Customers Reports
- What happens if you miss a very payment?
- How long does very delivery take?
- How do I make a payment?
- What if my delivery is late?
- What is your Returns policy?
- How do I return an item?
- How do I track my order?
- What are my Returns options?
- How and where do I change my credit limit?
- How do I complain to Very?
Contacting Very Help Pages
This is the official customer support page of Very, which contains different options for contacting them about a variety of issues. If you are looking for Very’s best customer help page or faq or forum, this is the best entry point. If you don’t have access to your account, try resetting the password with your email address. If that doesn’t work, contact Very directly by calling their customer service number at 0800 11 00 00.
Very Frequently Asked Questions
How do I return an item?
Simply request a return online via My Account. All you need to do is:
- Log in to My Account
- Select the ‘Returns’ tab
- Find your order and select the item(s) that you wish to return
- Follow the returns instructions, select your return option and you’re done!
How do I track my order?
- Access the ‘Recent Orders’ tab on My Account (you will need to log in if you haven’t already)
- Find your order, then click ‘Track Parcel’ to reveal the latest information on your order status.
- If your item is being delivered by Yodel, Arrow XL or Royal Mail you’ll see an icon that will take you direct to their website, once your item has been dispatched.
- You’ll be able to get up to date tracking information and make amendments to your delivery if available.
Will you refund my delivery charge?
They’ll refund the shipping cost where there all of the goods within an arrangement are faulty. They’ll refund the standard shipping charge if you cancel your purchase under the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations. Please view Really Returns Policy for a full explanation of your rights when returning goods.
I have a query regarding my Very credit card. Can you help?
If you have a query regarding your Very credit card, including your application, please use their dedicated phone line for all Very credit card related queries 0333 000 0064.
People also ask
How do I speak to someone at very?
Simply log into your account, here and tap on the Very Assistant. And don’t worry, if our Very Assistant can’t find the answer it will hand you over to our Customer Care Team to resolve your query.
Can you return items to very?
What is Very’s returns policy? Very will replace or refund items that are returned within 28 days of receipt.
Can you close a very account?
All you need to do is: Log into your email and send a new email to firstname.lastname@example.org. Set the subject line as something like ‘delete my very account’ or ‘request to delete my very account’. To be sure, send your account username or email and the Very Team will remove your account from their database.
How do I make a complaint to very co uk?
For complaints about Very’s goods or services, the company recommends customers to call the Customer Service team at 0800 11 00 00. In most instances, customer issues can be resolved with just a phone call. For more serious or complicated matters, customers can use the online web form to file their complaint.
How do I pay off my very account?
To make a full or partial payment simply log into My Account, choose “Make a payment”, select “Pay Buy Now Pay Later” and allocate your payment to the specific Buy Now Pay Later you wish to pay off. Alternatively, you can call us.