Here are some help pages that customers can contact like Wayfair customer FAQ, Forum, and Online Help
Contact Wayfair Help @ wayfair.co.uk/help/index
Navigate to wayfair.co.uk/help/index first. If you have a problem with Wayfair Services, click on this link or paste it into the search bar of your browser and hit enter to go to the page. If you aren’t already logged in, type in your email and password to log into your account and gain access to the page.
General Problems that Wayfair Customers Reports
- What do I do if I received the wrong item?
- How do I track a package?
- What do I do if I’m missing items from my order?
- What courier does Wayfair use?
- Are wayfair returns free?
- How do I pay Wayfair?
- Can you cancel wayfair order?
- Does Wayfair give refunds?
- How do I complain to Wayfair?
Contacting Wayfair Help Pages
This is the official customer support page of Wayfair, which contains different options for contacting them about a variety of issues. If you are looking for Wayfair’s best customer help page or faq or forum, this is the best entry point. If you don’t have access to your account, try resetting the password with your email address. And if that doesn’t work, contact Wayfair directly by calling their customer service number at 0800 169 0423 / 0800-7564556.
Wayfair Frequently Asked Questions
What do I do if I’m missing items from my order?
If you are missing an item, check My Account to confirm that all the items in your order have dispatched. Frequently items are coming from different warehouses and due to availability may not always arrive together.
If the missing item in question has dispatched, click on the ‘Track Your Package’ button on My Account where you can find the most up-to-date delivery information.
What do I do if I reveiced the wrong item?
Did you receive a delivery from us but it isn’t what you ordered? We’ll be happy to fix that.
Requesting a replacement is easy – go to My Account and follow the simple instructions. We will respond to your request within one business day.
How Do I Make Changes to an Order?
Visit My Orders to easily make changes online. You will see available actions for each item you’ve ordered, including:
- Change Delivery Address
- Change Delivery Method
How do I track a package?
When your order is dispatched they will send you an email with a link to track your delivery. You can also check the latest status of your order by visitng My Account.
Is there an actual wayfair store?
Wayfair is a leading online retailer with one physical Wayfair store in Natick, Massachusetts. Plus, they have an outlet location in Florence, KY, where customers can purchase returned items and closeouts in good condition.