Wessex Water Help Pages

Here are some help pages that customers can contact like Wessex Water customer FAQ, Forum, and Online Help

Contact Wessex Water Help @ wessexwater.co.uk

Navigate to help-and-advice first. If you have a problem with a Wessex Water services, click on this link or paste it into the search bar of your browser and hit enter to go to the page. If you aren’t already logged in, type in your email and password to log into your account and gain access to the page.

General Problems that Wessex Water Customers Reports

  • Can I view my bills online?
  • How can I change my Direct Debit details?
  • Can I change my online account details?
  • What happens when I move house?
  • Why is my water brown?
  • How do I apply for a leakage allowance?
  • How do I contact Wessex Water?
  • What months do you pay Wessex Water?
  • How do you calculate my bill?
  • Can I pay water bill online?
  • What area does Wessex Water cover?
  • How do you read water meters?
  • How do I complain to Wessex Water?

Contacting Wessex Water Help Pages

This is the official customer support page of Wessex Water, which contains different options for contacting them about a variety of issues. If you are looking for Wessex Water’s best customer help page or faq or forum, this is the best entry point. If you don’t have access to your account, try resetting the password with your email address. If that doesn’t work, contact Wessex Water directly by calling their customer service number at 0345 600 3 600.

Wessex Water Frequently Asked Questions

How can I change my Direct Debit details?

If you pay by direct debit and want to change your bank account details, simply complete a new direct debit form online or contact on 0345 600 3 600.

How do I read the meter?

It’s usually straightforward to see your meter. The first thing to do would be to lift the outer lid using a flat-headed screwdriver. Internal meters don’t have a lid.

Remove the polystyrene cover if there is one. When there’s an interior metallic lid, pull this up to see the meter face. Don’t forget to place this back when you’ve taken the scanning because it can help to protect against frost damage.

Next check that the serial number on your bill matches the one on the meter. If that’s the case, now you can read the meter.

If you’re sending us a meter reading, then we need the black characters just – those record whole cubic metres (m3).

What is your leakage policy?

Wessex Watertake a proactive approach to reducing leakage. This includes repairing over 1,000 flows per month on the network.

Wessex Water goal to keep leakage beneath the goal of 71 megalitres per day determined by their regulator Ofwat.

Wessex Water Customer Reviews

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Average rating:  
 2 reviews
 by Morgan on Wessex Water

Brilliant service , contacted Wessex water regarding a blocked drain , they arrived immediately and sorted the problem straight away, kept me updated with phone calls on the time of arrival , polite helpful and professional, many thanks Wessex water

 by Kelly on Wessex Water

Fantastic company, very helpful when phoning up to query a bill, and offered me a full refund due to a water leak.

Other Ways to Contact Wessex Water

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