Here are some help pages that customers can contact like Wowcher customer FAQ, Forum, and Online Help
Contact Wowcher Help @ wowcher.co.uk
Navigate to https://www.wowcher.co.uk/page/needhelp.html first. If you have a problem with any products or services click on this link or paste it into the search bar of your browser and hit enter to go to the page. If you aren’t already logged in, type in your email and password to log into your account and gain access to the page.
General Problems that Wowcher Customers Reports
- Who do I contact if I want to return my product?
- How do I return my faulty, damaged or broken order?
- How does Wowcher work?
- When will I receive my delivery?
- How do I choose a size, style or colour?
- Can I refund a wowcher?
- How do I change my contact or card details?
- When can I use my wowcher?
- How do I complain to Wowcher?
Contacting Wowcher Help Pages
This is the official customer support page of Wowcher, which contains different options for contacting them about a variety of issues. If you are looking for Wowcher’s best customer help page or faq or forum, this is the best entry point. If you don’t have access to your account, try resetting the password with your email address. If that doesn’t work, contact Wowcher directly by calling their customer service number at 0203 699 5024.
Wowcher Frequently Asked Questions
How do I return my faulty, damaged or broken order?
If you have received your product and you need to return it because it is faulty, please see the Merchant information which is displayed on your Wowcher.
How do I unsubscribe from Wowcher?
At the bottom of each daily deal alert that we send you will be an unsubscribe link, click there and you will be taken to your Preference Centre. Click “manage locations/unsubscribe” and you can choose which emails you wish to unsubscribe from. If you’re looking for more help on this subject,
Can I change my delivery address?
You do not select your delivery address until you redeem your Wowcher code. This does not have to be the same as your billing address. We’re sorry but once you have redeemed you are not able to change your delivery address.
My Wowcher has expired. Can I get a refund?
Sadly not. Expiry dates are made very clear on the Wowcher itself, and they must be used before the expiry date passes.
Can I refund/ cancel my Wowcher?
They offer a no-quibble 14 day money back guarantee on all unredeemed Wowcher (starting from the day after the day you receive your Wowcher) whereby if you originally paid in cash, you can receive a 100% cash or 100% Wowcher Wallet Credit or, if you paid using Wowcher Wallet Credit, you can receive a 100% Wowcher Wallet Credit.