Looking for the Parcelforce customer service and support number? To contact Parcelforce is very easy. Here are the top 7 ways to get in touch with Parcelforce.
Parcelforce Phone Number
You can reach Parcelforce customer support by calling 0344 800 4466 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday to Friday: 8:00 am – 7:00 pm, Saturday 8.30 am – 12.30 pm and Sunday Closed.
Parcelforce Contact/Phone Numbers
Here are Parcelforce contact number for Individuals enquiries: Phone numbers and operating hours
|Parcelforce DEPARTMENT||CONTACT NUMBER|
|Parcelforce customer service||0344 800 4466|
|Customer Service for Welsh Speakers||0344 800 5550|
|Parcelforce complaint number||0344 800 4466|
|Customers with Impaired Hearing||0800 085 5854|
|Sending Parcels||0344 800 6205|
|Contact Card Royal Mail||0845 7740 740|
|Export Subscription, Discount||0190 822 1162|
|Claims Department Number||01924294280|
Parcelforce’s Best Toll-Free/800 Customer Service Phone Number
Call 0344 800 4466
This is the Parcelforce Finest customer service telephone number that you can use to contact Parcelforce helpline. since the real time present wait on hold and resources such as bypassing right through those telephone lines to get directly into a Parcelforce Helpline. You can use this number for getting information of various tasks such as
- Account Access
- Track an Order
- Refund a Charge
- Missing Order
- Missing Item
- A different task
Parcelforce Head Office Contact Number
Corporate Head office address of Parcelforce
Lytham House, 25 Caldecotte Lake Dr, Caldecotte, Milton Keynes MK7 8LE, UK
Registered office: 100 Victoria Embankment, London, EC4Y 0HQ
For any general inquiries customer support, please contact Parcelforce head office number: +44 1908 687000
Contacting Parcelforce – by phone or otherwise
Even though 0344 800 4466 is Parcelforce finest toll-free number, you will find 4 complete ways of getting in contact with them. Apart from calling, the upcoming favorite alternative for customers searching for assistance is through email support for Parcelforce customer service Support. If you feel this information is wrong or know of other ways to get Parcelforce, please let us know so we can discuss with other consumers.
Contact Parcelforce Via EMAIL ADDRESS
As an alternative, you can email Parcelforce at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.
Contact Parcelforce UK Through Social Media, Website & App
If your issues about delivery, track an order, try using social media to contact Parcelforce. Go to their official Facebook or Twitter, and click on the “message” button.
- Parcelforce Website
- Parcelforce Facebook
- The Parcelforce Twitter
- Parcelforce YouTube
- Parcelforce LinkedIn
- The Parcelforce IOS App
- Parcelforce Android App
Live Chat Support of Parcelforce
Live chat is great option to contact Parcelforce quickly. If you have a problem with a Parcelforce Account or Product, click on this link or paste it into the search bar of your browser and hit enter to go to the page. You can Chat with Parcelforce UK on help-centre/parcels and get customer service support for various topics like Account & General Support, Track your order, Technical issues.
Parcelforce Regular Business Hours
Mon to Friday: Open 8:00 am – 7:00 pm
Saturday: 8.30 am – 12.30 pm and Sunday Closed.
What time does Parcelforce open and close?
|Store hours today||Opening Hours||Closing Hours|
|Monday||8:00 am||7:00 pm|
|Tuesday||8:00 am||7:00 pm|
|Wednesday||8:00 am||7:00 pm|
|Thursday||8:00 am||7:00 pm|
|Friday||8:00 am||7:00 pm|
|Saturday||8.30 am||12.30 pm|
Parcelforce Holiday Hours
Customer service is closed on most public holidays. Our self serve functions are available 24/7.
Christmas Day and Easter Sunday: Closed
What time does Parcelforce close?
- New Year’s Day
- Australia Day
- Good Friday
- Easter Sunday
- Easter Monday
- Anzac Day
- Reconciliation Day
- Queen’s Birthday
- Labour Day
- Christmas Day
- Boxing Day
How to contact various departments of Parcelforce
Parcelforce Welsh speaking customers
Welsh speaking customers call at 0344 800 5550. The Parcelforce customer service opening hours from Monday to Friday: 8 am to 7 pm & from Saturday: 8:30 am to 5 pm, while on Sunday: 9 am to 5 pm. This number for customers who speak Welsh and available for people with hearing problems that are having enquiries about Parcelforce products and services. If you are calling from outside the United Kingdom, then contact your local parcel carrier.
Contact for Sending Parcel
If you’re sending parcels, getting parcel or for shipping related problems, call this Parcelforce sending parcels contact number at 0344 800 6205. In the event you missed a parcel delivery and you also wish to arrange a redelivery, please contact this Parcelforce service amount to receive your answers.
Contact Parcelforce Royal mail
Parcelforce Royal mail phone number is 0845 774 0740. This number will help you to track an item, arrange delivery and to find an address of a local delivery office.
In case you have a specific question about the duties / taxes for a parcel that’s being sent to you, you need to contact the HM Revenue and Customs staff on 0300 200 3700 or 0344 800 4466.
Parcelforce Redelivery Process
After the first delivery attempt, If your parcel has been left at the Post Office:
Please call 03448 00 44 66 to arrange redelivery to a different address. Please note that there is a charge of £5.50 for this option and it can take up to 3 days for the parcel to be redelivered.
If your parcel has been left at a depot:
The quickest and easiest way is to visit the receiving a parcel page and select the “new address” option. Or call 03448 00 44 66.
If you want to rearrange the delivery for a Saturday then please visit their receiving a parcel page to do this. There is a £12.00 charge for this service. Once you request this, your local depot will contact you to arrange payment before your item is delivered.
Your parcel will be ready for collection from the next working day.
A Complaint to Parcelforce
At Parcelforce, they place you and your expertise first, which explains why your feedback is really important for them. If you are with a problem, They would like to assist you fix it as soon as possible. Phone Parcelforce to make a complaint by calling their customer service contact number 0344 800 4466, where you can complain about a damaged package, missing order. Simply provide your information at Parcelforce Complaint department and one of their experts will be connected.
Hopefully, We helped you to get some genuine Contact numbers for Parcelforce Customer Service.
Got some questions? Or some suggestions? That’s why we’ve got a review section on this site! You can feel free to leave a review or two down below and we’ll get back to you as soon as possible!
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People also ask
Who delivers Parcelforce?
Parcelforce Worldwide is a GLS Network Partner. An unrivalled road-based European network for day certain guaranteed deliveries. GLS consists of 23 parcel delivery companies covering 5 million kms in 42 countries across Europe.
How do I contact Parcelforce UK?
You can phone our Customer Service team on 0344 800 4466 in the UK.
Does Post Office post Parcelforce?
You can book online Opens in new window on parcelforce.com and choose for our driver to collect or you can drop off at one of local depots (get £1 off published tariff rates if you choose drop off). You can take your item to a local Post Office®.
What do ParcelForce do if your not in?
Missed a parcel delivery? After an initial attempted delivery, we will automatically attempt redelivery on the next working day if we haven’t left your item at your local Post Office or with a neighbour. You can arrange an alternative redelivery or pick up below.
Also Read: Contact Wowcher
More Ways to Contact Parcelforce
Submit your review
I would like to share my first experience about Parcelforce delivery service. I could report that its the worst delivery service I have ever experienced. This company failed in almost every level possible to provide reliable service to your customers and guaranty the protection for my parcel and worry-free service.
First, i ordered the collection - item was collected very late, 3-4h outside collection time window which was a full working day! (9am-4pm). When the courier came, he collected item recklessly, one hand, without being polite did not say anything and rushed out, I was already worried about my parcel.
Second, parcel was delivered by the end of the estimated delivery date, although I received message from recipient with disappointment as the item was completely damaged. It was a computer screen monitor. I packed my parcel carefully and trusted Parcelforce would take care of my item and if anything happens will cover damages. This company promotes they cover your item of 100£ inclusive with delivery anyway and that way take care of your item and you don’t need to worry about it. I thought it not very little cover but at least something (my ultra wide monitor value - 300£ at least). So I made a claim and they have rejected, noting that any computers, screens are not covered and excluded from this insurance!
At the end, I found it was impossible to get in touch with customer service, courier missed estimated collection time, rude personnel behaviour and not taking any accountability of the damages caused of Parcelforce poor delivery service.
They made my trust the company will take full responsibility and care of the item to be delivered with inclusive insurance, although deep in the T&C, of course they exclude cover for any item which has a screen and many more.
I would highly recommend to stay away from their services and do not take any risk of your item being damaged or lost as they just going to ignore you.
Very poor service and awfully dissapointed. I sent a parcel to dublin on the 20th of january on tracking it confirms it has been delivered but no update to date. these were presents for my nieces and it has been awful to have kids wait in ancticipation with no insight as to progress
CUstomer service is Null, I have had no information or even assistance despite constant email. Poor consideration for customer service
Overcharging on imports - much cheaper with Fedex or UPS. They do not respond to any comms, and they have ruined 3 businesses I know of. Time for a management change.
please can you tell me where is the live chat in the link you provide for parcelforce live chat? also the advert saying chatting in 1;1 minutes has nothing to do with parcelforce? you really need to look at the parcelforce link for their live chat, there is just NO live chat there!!! https://send.parcelforce.com/help-centre/parcels/question/delivery/can-i-make-a-claim-for-my-parcel
Said they had tried to deliver, but I suspect they just ran out of time or couldn't be bothered as I was at home all day and no-one tried to deliver a parcel. Also said they had left a card telling me what to do next - but nothing - zilch, zip naddo!
Checked with my neighbours in case they had tried there instead, but nothing there either.
So now I'm left with no way of knowing where my parcel is or when it is likely to be redelivered (if at all) as all their systems need the info on the card to be able to request a redelivery and all their phone numbers seem to take you through to automated systems that need the same information.
Completely useless service
Unable to speak to someone, 24hr delivery parcel awaiting re-delivery for 2 days despite recipient stating no attempt was made. No trust at all absolutely hopeless service. Will aim to never use again.
NO attempt at delivery, No Delivery card left, Returned to depot. Absolutely disgraceful.
Waited in for delivery between 11.50 and 12.50 ,sat in my room right next to front door,heard card come through letterbox, went out to catch delivery driver and he shot off.He did not knock on door and the speed he left he didn't even have the parcel with him as it's quite large he had no intention of delivering parcel.Tried to speak to someone at parcel force to complain but the service is all automated and no option to speak to a customer representative.
Absolutely shoddy service
Unfortunately I can not give a star so you got one for existing because that's all you do. My friend send it to me (from UK to Poland) parcel with a quite expensive, for me, content. It vanished. It took them two weeks to tell me that it arrived in destination country but it didn't it is 100% with Parcel Force possibly in Coventry depot. It's been 5 weeks now and nothing. My friend opened investigation but that haven't solve anything and parcel is still missing. I lost my faith of receiving it and patience but this is just a beginning. I will keep looking for it until I'll find it and I'll write as many negative review I can possibly do on all the websites I can find for many years to come. Since it seems that item was stolen that's how I'll treat it and write about it.
I would advise anyone to not use this company. Whilst I appreciate things can go wrong, this company have lied to me, categorically stating they only received 3 of 4 parcels, I then manage to locate the 4th via their tracking system. I have had to send about 6 emails ( via their support page ) and several phone calls and I have still not received my parcel two weeks after paying their invoice for customs/vat/handling charges, I think I will be lucky to see it this side of XMAS! Nobody wants to own a customer problem, merely want to wash their hands of any issue. My advice avoid at all costs. Note not worthy of one start but lowest rating I can give