Parcelforce Email

Email support by Parcelforce customer service email @ parcelforce@parcelforce.co.uk.
Average reply time: (12 hours)

Why do customers write email to Parcelforce

  • Update account details
  • Complaint
  • Refund
  • Lost Package
  • Security

Contact Parcelforce Email Service – parcelforce@parcelforce.co.uk

Send an email to customer support at parcelforce@parcelforce.co.uk. Compose an email that includes all of the important information, such as a track an order, missing item, and your contact information. Explain the issue in as much detail as possible and wait for a response from Parcelforce customer service.

As an alternative, you can email Parcelforce at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, order details, date of birth, phone details etc.

Customer Service: parcelforce@parcelforce.co.uk
Complaints – parcelforce@parcelforce.co.uk
Credit/ Debit Card Refund – webcollections@parcelforce.co.uk
Parcelforce claims – parcelforce.claims@parcelforce.co.uk

Parcelforce Customer Email Support

Email address parcelforce@parcelforce.co.uk
Mailing Department Parcelforce Customer Service
Customer service hours Monday to Friday: 8:00 am – 7:00 pm, Saturday 8.30 am – 12.30 pm and Sunday Closed.
Is Call-back available No
Normal response time 12 Hours
Alternate methods phonewebsocial media
Quality of help 88%
Best phone number 0344 800 4466

Contacting Parcelforce – by Email or otherwise

Even though parcelforce@parcelforce.co.uk is Parcelforce best email, you will find 6 complete ways of getting in contact with them. Apart from email, the upcoming favorite alternative for customers searching for assistance is through Phone number support for Parcelforce. If you feel this information is wrong or know of other ways to get www.Parcelforce.com, please let us know so we can discuss with other consumers.

Parcelforce Head Office Contact Number

Corporate Head office address of Parcelforce Limited.

Lytham House, 25 Caldecotte Lake Dr, Caldecotte, Milton Keynes MK7 8LE, UK
Registered office: 100 Victoria Embankment, London, EC4Y 0HQ

For any general inquiries customer support, please contact Parcelforce head office number: +44 1908 687000

People also ask

How do I contact Parcelforce UK?
03448 00 44 66

Do Parcel Force email you?
We send an email or text to your customers to tell them when we plan to deliver their parcel.

How many times do Parcelforce try to deliver?
We will attempt to deliver a maximum of 3 times, after which you will need to collect your parcel from the depot.

Can Parcelforce send to Post Office?
You can book online Opens in new window on parcelforce.com and choose for our driver to collect or you can drop off at one of local depots (get £1 off published tariff rates if you choose drop off). You can take your item to a local Post Office®. You can call our contact centre on 03448 00 44 66.

Parcelforce Customer Reviews

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Average rating:  
 51 reviews
 by SN on Parcelforce, UK

I would like to share my first experience about Parcelforce delivery service. I could report that its the worst delivery service I have ever experienced. This company failed in almost every level possible to provide reliable service to your customers and guaranty the protection for my parcel and worry-free service.

First, i ordered the collection - item was collected very late, 3-4h outside collection time window which was a full working day! (9am-4pm). When the courier came, he collected item recklessly, one hand, without being polite did not say anything and rushed out, I was already worried about my parcel.

Second, parcel was delivered by the end of the estimated delivery date, although I received message from recipient with disappointment as the item was completely damaged. It was a computer screen monitor. I packed my parcel carefully and trusted Parcelforce would take care of my item and if anything happens will cover damages. This company promotes they cover your item of 100£ inclusive with delivery anyway and that way take care of your item and you don’t need to worry about it. I thought it not very little cover but at least something (my ultra wide monitor value - 300£ at least). So I made a claim and they have rejected, noting that any computers, screens are not covered and excluded from this insurance!

At the end, I found it was impossible to get in touch with customer service, courier missed estimated collection time, rude personnel behaviour and not taking any accountability of the damages caused of Parcelforce poor delivery service.

They made my trust the company will take full responsibility and care of the item to be delivered with inclusive insurance, although deep in the T&C, of course they exclude cover for any item which has a screen and many more.

I would highly recommend to stay away from their services and do not take any risk of your item being damaged or lost as they just going to ignore you.

 by Ladeebird on Parcelforce, UK

Very poor service and awfully dissapointed. I sent a parcel to dublin on the 20th of january on tracking it confirms it has been delivered but no update to date. these were presents for my nieces and it has been awful to have kids wait in ancticipation with no insight as to progress

CUstomer service is Null, I have had no information or even assistance despite constant email. Poor consideration for customer service

 by P.wood on Parcelforce, UK

Overcharging on imports - much cheaper with Fedex or UPS. They do not respond to any comms, and they have ruined 3 businesses I know of. Time for a management change.

More Ways to Contact Parcelforce

Parcelforce Customer Service
Parcelforce Phone Number
All contacts Parcelforce
Parcelforce Help Desk
Parcelforce on Social Media
The Parcelforce Live Chat