Parcelforce Live Chat

Last updated on November 20th, 2023 at 08:21 am

How to chat with Parcelforce? Here is the Parcelforce Live chat link buy using you can chat with parcelforce.com Agent.

parcelforce.com/help-centre

Use above link to launch chat
Chat Hours :

Select start chatting if you have any problem, General Support, Track your order, Technical issues, Refund . To connect with an Parcelforce representative through a messenger service, click this Live chat link and select your appropriate option delivery, missing product, lost package. After choosing your option, explain your problem by typing it into the text box and hit send. When you’re done with the conversation, request that the representative emails a transcript of your discussion to you for your records.

Why did you want to chat with Parcelforce?

Chat Topics

  • Refunds
  • Lost Package
  • Missing Item
  • Delivery
  • For different reason

This is especially helpful for recurring problems, delivery issues, which can require your attention immediately. Sometimes, the representative can do it for you remotely. This is also very helpful if you’re in a location where you aren’t able to talk on your phone, like a busy coffee shop or a quiet library.

Popular chat topics by Parcelforce Recent Customers

Solved: Delivery
Solved: Lost Package
Chat for a different reason

Parcelforce Live Chat Support Statistics

Parcelforce Live Chat Link parcelforce.com/help-centre
Mailing Department Parcelforce Customer Service
Customer service hours Monday to Friday: 8:00 am – 7:00 pm, Saturday 8.30 am – 12.30 pm and Sunday Closed.
Is Call-back available No
Normal response time a few minutes
Alternate methods phone, email, web, social media
Quality of help 90%
Best phone number 0800 073 3000

Contacting Parcelforce – by Chat or otherwise

Even though Parcelforce Live chat Support is great, you will find 5 complete ways of getting in contact with them. Apart from chat, the upcoming favorite alternative for customers searching for assistance is through Phone number support for Parcelforce UK. If you feel this information is wrong or know of other ways to get Parcelforce, please let us know so we can discuss with other consumers.

People also ask

Does Parcelforce have live chat?
Support via our live chat is available 24 hours per day, 7 days a week. You can speak with the claims team via Live Chat.

Is Royal Mail and Parcelforce the same?
In 1990 Royal Mail Parcels was rebranded to Parcelforce, along with a massive investment in IT and infrastructure with the introduction of online tracking and the construction our National and International sorting hubs.

Is Parcelforce a courier?
Parcelforce Worldwide offers a wide range of delivery services to suit your needs. We pride ourselves on offering courier services that are as flexible and convenient as possible for our customers.

Parcelforce Customer Reviews

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Parcelforce, UK
Average rating:  
 51 reviews
 by SN on Parcelforce, UK

I would like to share my first experience about Parcelforce delivery service. I could report that its the worst delivery service I have ever experienced. This company failed in almost every level possible to provide reliable service to your customers and guaranty the protection for my parcel and worry-free service.

First, i ordered the collection - item was collected very late, 3-4h outside collection time window which was a full working day! (9am-4pm). When the courier came, he collected item recklessly, one hand, without being polite did not say anything and rushed out, I was already worried about my parcel.

Second, parcel was delivered by the end of the estimated delivery date, although I received message from recipient with disappointment as the item was completely damaged. It was a computer screen monitor. I packed my parcel carefully and trusted Parcelforce would take care of my item and if anything happens will cover damages. This company promotes they cover your item of 100£ inclusive with delivery anyway and that way take care of your item and you don’t need to worry about it. I thought it not very little cover but at least something (my ultra wide monitor value - 300£ at least). So I made a claim and they have rejected, noting that any computers, screens are not covered and excluded from this insurance!

At the end, I found it was impossible to get in touch with customer service, courier missed estimated collection time, rude personnel behaviour and not taking any accountability of the damages caused of Parcelforce poor delivery service.

They made my trust the company will take full responsibility and care of the item to be delivered with inclusive insurance, although deep in the T&C, of course they exclude cover for any item which has a screen and many more.

I would highly recommend to stay away from their services and do not take any risk of your item being damaged or lost as they just going to ignore you.

 by Ladeebird on Parcelforce, UK

Very poor service and awfully dissapointed. I sent a parcel to dublin on the 20th of january on tracking it confirms it has been delivered but no update to date. these were presents for my nieces and it has been awful to have kids wait in ancticipation with no insight as to progress

CUstomer service is Null, I have had no information or even assistance despite constant email. Poor consideration for customer service

 by P.wood on Parcelforce, UK

Overcharging on imports - much cheaper with Fedex or UPS. They do not respond to any comms, and they have ruined 3 businesses I know of. Time for a management change.

Hopefully, We helped you to get some genuine Contact numbers for Parcelforce Customer Service.

More Ways to Contact Parcelforce

Parcelforce Customer Service
Parcelforce Email
The Parcelforce Phone Number
All contacts Parcelforce
Parcelforce Help Desk
Parcelforce on Social Media