Here are some help pages that customers can contact like Asda Money customer FAQ, Forum, and Online Help
Contact Asda Money Help @ money.asda.com/help-and-support/faqs/
Navigate to money.asda.com/help-and-support/faqs/ first. If you have a problem with Asda Money Services, click on this link or paste it into the search bar of your browser and hit enter to go to the page. If you aren’t already logged in, type in your email and password to log into your account and gain access to the page.
General Problems that Asda Money Customers Reports
- How can I apply for a loan?
- Can I apply again if I am not accepted?
- How much money can I send?
- I want to send money online. How do I do it?
- What are the delivery options?
- Can I track my transfer?
- How do I cancel my money transfer?
- How do I make a claim?
- Can I change my policy details?
- How can I make a complaint?
- Can I change my cover?
- How can I apply for Asda Breakdown Cover?
Contacting Asda Money Help Pages
This is the official customer support page of Asda Money, which contains different options for contacting them about a variety of issues. If you are looking for Asda Money’s best customer help page or faq or forum, this is the best entry point. If you don’t have access to your account, try resetting the password with your email address. And if that doesn’t work, contact Asda Money directly by calling their customer service number at 0800 952 0101.
Asda Money Frequently Asked Questions
How long will it take to get my loan?
Once you are approved, the lender may call or email you to finalise your loan and arrange for the funds to be paid out. You may be required to send documents to the lender if they need further information. You can receive your funds as quickly as the same day or up to 5 days after your loan has been completed, depending on the lender.
I have a complaint, what is the process?
They treat all complaints very seriously and promise to deal with them fairly and promptly. Asda Personal Loans is in partnership with Freedom Finance, so if you have a complaint you can contact them by phone, email or letter:
Where can I send money to?
With their network of more than 435,000 locations you can send money, easily and securely to 160 countries worldwide.
What payment methods can I use?
To make a transfer using your debit card, simply enter your card details and billing address, and go through to a secure verification page. Once verified, your money transfer is on its way.
How do I cancel my money transfer?
You can cancel your money transfer by pulling up your “Recent Orders” in your account. Just find the money transfer you’d like to cancel and click the “Cancel” link. Fill out the details and submit.
How can I apply for Asda Breakdown Cover?
Applying for Asda Breakdown Cover is easy. You can apply quickly and easily online through this website. Alternatively if you want to discuss the different cover options, then you can call 0800 202 8152.