Dunelm Customer Service

Customer service tips to calling & contacting Dunelm faster. By contacting Dunelm customer service number, you can get your common issues solved & customer reviews.

Dunelm Phone Number

0345 165 6565 – Customer Service

You can reach Dunelm customer support by calling 0345 165 6565 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday to Friday: 8:00 am – 7:00 pm, Saturday to Sunday: 9:00 am – 5:00 pm.

You can call Dunelm customer service number and generally discuss for following topics

  • Payments
  • Gift Cards
  • Track an Order
  • Cancellations
  • Returns & Refunds
  • Home Delivery
  • Installation Services
  • Complaints

Dunelm Customer Care Regular Business Hours

Weekdays (Monday – Friday: 8:00 am – 7:00 pm),
Weekends (Saturday – Sunday: 9:00 am – 5:00 pm)

What time does Dunelm open and close?

Store hours today Opening Hours Closing Hours
Monday 8:00 am 7:00 pm
Tuesday 8:00 am 7:00 pm
Wednesday 8:00 am 7:00 pm
Thursday 8:00 am 7:00 pm
Friday 8:00 am 7:00 pm
Saturday 9:00 am 5:00 pm
Sunday 9:00 am 5:00 pm

Dunelm Holiday Hours

The majority of Dunelm stores generally stay open on the following holidays, though reduced hours may apply.

  • Valentine’s Day
  • Shrove Tuesday
  • St. Patrick’s Day
  • Good Friday
  • Mother’s Day
  • Memorial Day
  • Father’s Day
  • Labor Day
  • Halloween
  • Veterans Day
  • Cyber Monday
  • Christmas Eve

What time does Dunelm close?

All Dunelm are CLOSED only on following public holidays

  • Thanksgiving Day
  • Christmas Day
  • Easter Monday
  • New Year’s day
  • Boxing day

Contact Dunelm customer service

Dunelm customer service phone number is 0345 165 6565. Dial this number for questions about their products or services, like a Dunelm orders, Dunelm delivery, Dunelm refunds, Dunelm returns, Dunelm cancellations, Dunelm reserve and collect services will be addressed.  This helpline is available from 8:00 am – 7:00 pm Monday to Friday and 9:00 am – 5:00 pm Saturday to Sunday.

Write to Dunelm customer service email address: customerservices@dunelm.com.

Dunelm Return & Refund Department

If any item that they deliver to you arrives damaged or faulty, they will happily replace the item for free or refund the item. You can fill out their online form or call Dunelm team on 0345 165 6565. To get more information about return and refund please visit on Dunelm Return & Refund department webpage.

Order Changes and Cancellations Department

If you have any problem or query regarding this department to visit on cancellations department webpage.

General Problems that Dunelm Customers Reports

  • What if I wish to cancel my order?
  • Can I track my online order?
  • Can I still use Click & Collect?
  • What is Virtual Shopping?
  • How do I return my order?
  • I’m concerned about accepting my home delivery, what do I do?
  • What if my order is cancelled?
  • Can I change or cancel my order?
  • Can I buy gift cards online?
  • What do I do if I’ve lost my gift card?
  • What happens if I need a refund?
  • How do I complain to Dunelm?

Common Problem Categories

  • Change Order
  • Cancel Order
  • Late Delivery
  • Return & Exchange
  • A different issue

People also ask

How do I contact Dunelm customer services?
If you would like to return an unwanted or faulty item, you can call us on 0345 165 6565 or fill out the contact form and one of our colleagues will be in touch to arrange your collection.

Does Dunelm have a live chat?
The quickest way to speak to one of our colleagues is through our Live Chat service. Available Monday-Friday 8am-8:30pm, Saturday 8:30am-5:30pm and Sunday 9am-4:30pm. Just open the ‘live chat’ icon in the bottom right-hand corner of the page.

Dunelm Customer Reviews

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Create your own review

Average rating:  
 1 reviews
 by Cece CECE on Dunelm

Purchased Carson snuggle and 3 seater sofa and same order for my mother.

About Dunelm

Dunelm is one of the largest homewares retailers in the United Kingdom with 169 superstores, 3 high street stores and over 100 in-store Pausa coffee shops. Founded in 1979 by Bill Adderley and Jeany Adderley, the first Dunelm store opened in Churchgate Leicester in 1984.

Hopefully, We helped you to get some genuine customer service numbers for Dunelm

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