Aviva Customer Service

Customer service tips to calling & contacting Aviva faster. By contacting Aviva customer service number, you can get your common issues solved & customer reviews.

Aviva Phone Number

0345 030 7041Customer Service

You can reach Aviva customer support by calling 0345 030 7041 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday to Friday: 8:00 am – 8:00 pm, Saturday: 9:00 am – 5:00 pm and Sunday & bank holidays: 10:00 am – 4:00 pm.

You can call Aviva customer service number and generally discuss for following topics

  • Car Insurance
  • Breakdown
  • Home Insurance
  • Home Emergency Cover
  • Heating and Boiler Cover
  • Life Insurance
  • Critical Illness
  • Income Protection
  • Investment Account
  • Pensions
  • Private Health Insurance
  • International Health Insurance
  • Complaints
  • A different task

Aviva Customer Care Regular Business Hours

Weekdays (Monday – Friday: 8:00 am – 8:00 pm),
Weekends (Saturday: 9:00 am – 5:00 pm & Sunday: 10:00 am – 4:00 pm)

What time does Aviva open and close?

Store hours today Opening Hours Closing Hours
Monday 8:00 am 8:00 pm
Tuesday 8:00 am 8:00 pm
Wednesday 8:00 am 8:00 pm
Thursday 8:00 am 8:00 pm
Friday 8:00 am 8:00 pm
Saturday 9:00 am 5:00 pm
Sunday 10:00 am 4:00 pm

Aviva Holiday Hours

The majority of Aviva stores generally stay open on the following holidays, though reduced hours may apply.

  • Valentine’s Day
  • Shrove Tuesday
  • St. Patrick’s Day
  • Good Friday
  • Mother’s Day
  • Memorial Day
  • Father’s Day
  • Labor Day
  • Veterans Day
  • Cyber Monday
  • Christmas Eve

What time does Aviva close?

All Aviva are CLOSED only on following public holidays

  • Thanksgiving Day
  • Christmas Day
  • Easter Monday
  • New Year’s day
  • Boxing day

Contact Aviva for Account Support

Signing up for an Aviva account

For any account help, you have to sign in first using this Aviva login link. If you can’t have account at www.aviva.co.uk, you can create new account easily. After  Signing up you can ask for following help.

  • Online billing
  • Important account information by email
  • FREE text or email notifications
  • Update your personal details
  • Fully secure online payments
  • To make online claim

Aviva customer service

Aviva customer service number is 0345 307 8590The helplines are available from Monday to Friday: 8:00 am – 8:00 pm, Saturday: 9:00 am – 5:00 pm and Sunday & bank holidays: 10:00 am – 4:00 pm. Dial 0345 307 8590 number if you have a any general enquiries about Aviva services like a  home insurance, health insurance, Heating and Boiler Cover, Investment and many services. You can also contact online by Aviva customer service email at contactus@aviva.co.uk.

Car Insurance claims

If you need to make a new car or van insurance claim, the phone number to dial is 0345 030 6925. Alternatively, you can use their online claim form. If your car is damaged they will instruct a repairer and confirm whether you’ll be getting a courtesy car. If the car is beyond repair they will pay you the market value

You can call their claim specialists on 0345 030 6925. Lines are open 24 hours, 7 days a week.

Travel Insurance

For Aviva travel insurance customer service, call 0345 030 8715. Their single and annual travel insurance might help you out with all kinds of issues in the UK and overseas — whether you require urgent medical support, your money is stolen, or else you miss your relationship.

Single Trip Insurance

  • Cover for up to 120 days abroad, for travelers aged between 16 and 79.
  • UK holidays are covered too – as long as you’ve pre-booked at least 2 consecutive nights’ accommodation.

Annual Multi-Trip Insurance

  • Cover for up to 31 days abroad, for travelers aged between 16 and 75.
  • Plan to be away for longer? They can cover trips up to 90 days 1.
  • UK holidays are covered too – as long as you’ve pre-booked at least 2 consecutive nights’ accommodation.

Life Insurance

For Aviva life insurance customer service, call 0800 068 6800 and abroad +44 1603 202 500. Life insurance helps your loved ones financial protection if you pass away within the coverage term. Their flexible protection can be found from just £5 per month.

If you wish to get a quote, call 0800 092 3716 free number or do it online. In order to make a claim, the number to call is 0800 015 1142. If your family will need to make a life insurance claim, they will be certain the procedure is as easy as possible.

General Problems that Aviva Customers Reports

  • How do I change my vehicle?
  • Can I cancel my policy online/through MyAviva?
  • Will my car insurance allow me to drive abroad?
  • How can I get proof of my No Claim Discount?
  • Can I make a claim online?
  • Can I cancel my life insurance policy at any time?
  • Who provides your windscreen cover?
  • Where can I find my policy number?
  • What is the excess for Travel insurance?
  • What payment methods are available?
  • Does Travel insurance cover cruises?
  • Can I insure a working dog?
  • How do I complain to Aviva?

Common Problem Categories

  • Change policy
  • Cancel policy
  • Insurance claim
  • A different issue

People also ask

How do I contact Aviva by phone?
Alternatively, you can call our claim specialists on 0345 030 6925. Lines are open 24 hours, 7 days a week.

What is Aviva email address?

How do I check my Aviva policy?
With MyAviva, you can access all of your policies, update your contact information any day of the week and learn about new product offerings from Aviva. We are also available by phone at 1-855-788-9090 Monday through Friday from 8am and 8pm EST.

Is Aviva car insurance good?
Aviva won the top prize in the car insurance category in our 2020 customer satisfaction awards, with 5 out of 5 stars and 91% of customers saying they would recommend the service. But in 2021, this fell to 3.5 stars and 72% of customers recommending the brand.

Is Aviva car insurance online only?
Aviva Online and Aviva Premium are online only insurance policies. You can only manage these policies through MyAviva.

Aviva Customer Reviews

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Average rating:  
 1 reviews
 by Amy Wilson on Aviva

I have Aviva for my home insurance. Have done for about 10 years. Took my car insurance out with them last year and they beat my renewal and price comparison websites. Thought they were great. However my renewal was through the roof. It was absolutely shocking. I called them and the customer service wasn’t great and they wouldn’t budge. I then used the comparison website and chose axa as it was less than half of what aviva offered me. I thought this was very poor. Really disappointed. Everything was good until then.

About Aviva

Aviva plc is a British multinational insurance firm headquartered in London, United Kingdom. It’s about 33 million customers across 16 nations. In the uk, Aviva is the biggest general insurer and also a leading life and pensions provider.

Aviva is also the second largest general insurance company in Canada. The Aviva’s main activities are the provision of life and general insurance, long term savings products and fund management services. Aviva Investors has #289.9 billion assets under management.

Hopefully, We helped you to get some genuine customer service numbers for Aviva

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