Carphone Warehouse Customer Service

Customer service tips to calling & contacting Carphone Warehouse faster. By contacting Carphone Warehouse customer service number, you can get your common issues solved & customer reviews.

Carphone Warehouse Phone Number

0800 049 6250, or 0370 111 6565 – Customer Service

You can reach Carphone Warehouse customer support by calling 0370 111 6565 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours open 24/7 and our advisers are available from 7:00 am to 11:00 pm.

You can call Carphone Warehouse customer service number and generally discuss for following topics

  • Mobile Insurance
  • Upgrade Checker
  • Trade-in
  • Geek Squad
  • Buying online
  • Deliveries
  • Carphone Warehouse Repair
  • Complaint

Carphone Warehouse Customer Care Regular Business Hours

Weekdays (Monday – Friday): 8:00 am – 10:00 pm,
Weekends (Saturday & Sunday): 8:00 am – 8:00 pm
Bank holidays: 8:00 am – 10:00 pm

What time does Carphone Warehouse open and close?

Store hours today Opening Hours Closing Hours
Monday 8:00 am 10:00 pm
Tuesday 8:00 am 10:00 pm
Wednesday 8:00 am 10:00 pm
Thursday 8:00 am 10:00 pm
Friday 8:00 am 10:00 pm
Saturday 8:00 am 8:00 pm
Sunday 8:00 am 8:00 pm

Carphone Warehouse Holiday Hours

The majority of Carphone Warehouse stores generally stay open on the following holidays, though reduced hours may apply.

  • Valentine’s Day
  • Shrove Tuesday
  • St. Patrick’s Day
  • Good Friday
  • Mother’s Day
  • Memorial Day
  • Father’s Day
  • Labor Day
  • Veterans Day
  • Cyber Monday
  • Christmas Eve
  • New Year’s Eve

What time does Carphone Warehouse close?

All Carphone Warehouse are CLOSED only on following public holidays

  • Thanksgiving Day
  • Christmas Day
  • Easter Monday
  • Boxing Day
  • New Year Day

Contact Carphone Warehouse for Account Support

Signing up for an Iceland account

For any account help, you have to sign in first using this Carphone Warehouse login link. If you can’t have account at, you can create new account easily. After  Signing up you can ask for following help.

  • Changing your password
  • Start selling on Carphone Warehouse
  • Updating billing settings for sellers
  • Account holds, restrictions, and suspensions
  • Seller levels and performance standards
  • Changing your contact details
  • Fees, credits and invoices overview
  • Get help with a hacked account

Iceland Returns & Refunds

You can call this phone number 0800 049 6250 to contact Carphone Warehouse representative if you have any problems related to Iceland product returns & refunds.

You can ask for following issues

  • Return an item for a refund
  • Get help with an item that hasn’t arrived
  • Check the status of your return or missing item request
  • How to handle a return request as a seller
  • Help a buyer with an item they didn’t receive
  • Appeal Carphone Warehouse’s decision about a return or missing item for sellers

General Problems that Carphone Warehouse Customers Reports

  1. How to contact Carphone Warehouse customer care?
  2. What is a Carphone Warehouse company?
  3. How do Carphone Warehouse companies work?
  4. What network is Carphone Warehouse?
  5. How can I get a discount at Carphone Warehouse?
  6. Is Carphone Warehouse closing down?
  7. Are Asda mobiles unlocked?
  8. Do Carphone Warehouse buy you out of your contract?
  9. Can you trade in phones at Carphone Warehouse?
  10. What phone company buys out your contract?

Common Problem Categories

  • Billing
  • Service Outage
  • Cancel Service
  • Refunds and Returns
  • Suspended Account
  • Problem With an Order
  • Report a Seller
  • Fraudulent Charge
  • A different issue

People also ask

How do I speak to someone at Carphone Warehouse?
Customer service 0370 111 6565

Does Carphone Warehouse have a live chat?
Live Chat is an online help and advice service that lets you talk to one of our trained Carphone Warehouse Experts. You’ll communicate by typing to a Live Chat Expert using a messaging service, and they’ll reply straight away.

Did Carphone Warehouse go bust?
Carphone Warehouse has disappeared from the UK high street as part of a major, although admittedly none-too-creative, rebrand by its parent company. Dixons Carphone, as it was then known, announced the rebrand in May, talking up the merger of four fairly big names in the UK consumer tech space into a single brand.

Why is Carphone Warehouse closed?
Carphone Warehouse is to close all its 531 standalone stores on 3 April, resulting in 2,900 redundancies. The firm says the move is not related to the coronavirus outbreak, but was because of the changing mobile market.

Carphone Warehouse Customer Reviews

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Average rating:  
 1 reviews
 by Mary Noble on Carphone Warehouse

Very helpful staff who always seem to be cheerful

About Carphone Warehouse

The Carphone Warehouse Ltd. is a British mobile phone retailer, with over 2,400 stores across Europe. It trades as Carphone Warehouse in the United Kingdom and Ireland, and as Phone House elsewhere.

The company has been a subsidiary of Dixons Carphone since 7 August 2014, which was formed by the merger of its former parent Carphone Warehouse Group with Dixons Retail. Carphone Warehouse Group was listed on the London Stock Exchange and was a constituent of the FTSE 250 Index.

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