Contact Affinity Water

Contact Affinity Water customer service contact numbers

Phone Number : 03453572407

Email :

Business Hours: Monday to Friday: 7:00 am - 8:00 pm,
Saturday and Sunday 8:00 am - 4:00 pm.

Website :

Corporate Head office: Tamblin Way, Hatfield AL10 9EZ, UK

Affinity Water
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Looking for the Affinity Water customer service and support number? To contact Affinity Water is very easy. Here are the top 7 ways to get in touch with Affinity Water.

Affinity Water Phone Number

0345 357 2407 – Customer Service

You can reach Affinity Water customer support by calling 0345 357 2407 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday to Friday: 7:00 am – 8:00 pm, Saturday and Sunday 8:00 am – 4:00 pm.

Affinity Water Contact/Phone Numbers

Here are Affinity Water contact number for Individuals enquiries: Phone numbers and operating hours

Affinity Water customer service 0345 357 2407
Metered accounts 0345 357 2401
Non-metered accounts 0345 357 2402
Water supply enquiries 0345 357 2407
Report a leak 0800 376 5325
Anglian water 03457 145 145
Thames water 0800 316 9800
Southern water 0330 303 0368
Affinity Water Switchboard 01707 268 111

Affinity Water’s Best Toll-Free/800 Customer Service Phone Number

Call 0345 357 2407

This is the Affinity Water’s Finest customer service telephone number that you can use to contact Affinity Water helpline. since the real time present wait on hold and resources such as bypassing right through those telephone lines to get directly into a Affinity Water Helpline. You can use this number for getting information of various tasks such as

  • Moving home
  • Pay bill
  • Priority Services
  • Sign in or register for My Account
  • Meter reading
  • Struggling to pay
  • Water supply enquiries
  • Report a leak
  • Sewerage and drainage
  • Water problems at home
  • Complaints
  • A different task

Affinity Water Head Office Contact Number

Corporate Head office address of Affinity Water
Tamblin Way, Hatfield AL10 9EZ, UK

For any general inquiries, please contact Affinity Water head office number: +44-345-357-2407

Contacting Affinity Water – by phone or otherwise

Even though 0345 357 2407 is Affinity Water’s finest toll-free number, you will find 4 complete ways of getting in contact with them. Apart from calling, the upcoming favorite alternative for customers searching for assistance is through email support for Affinity Water customer service Support. If you feel this information is wrong or know of other ways to get Affinity Water, please let us know so we can discuss with other consumers.

Contact Affinity Water Via EMAIL ADDRESS

As an alternative, you can email Affinity Water at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.


Contact Affinity Water UK Through Social Media, Website & App

If you have a small issues about Affinity Water services, try using social media to contact Affinity Water. Go to their official Facebook or Twitter, and click on the “message” button.

Live Chat Support of Affinity Water

Live chat is a great option to contact Affinity Water quickly. Live chat can provide talking points and tips to speed up the conversation and get a better result. But Affinity Water don’t offer customer support though chat. There are different way to help you with your Affinity Water customer service problem, and that’s by calling them on the phone or connect with social media. We’ve provided the best phone number, email, social media to helps you to connect with Affinity Water.

Affinity Water Regular Business Hours

Mon to Friday: Open 7:00 am – 8:00 pm
Saturday – Sunday : 8:00 am – 4:00 pm

What time does Affinity Water open and close?
Store hours today Opening Hours Closing Hours
Monday 7:00 am 8:00 pm
Tuesday 7:00 am 8:00 pm
Wednesday 7:00 am 8:00 pm
Thursday 7:00 am 8:00 pm
Friday 7:00 am 8:00 pm
Saturday 8:00 am 4:00 pm
Sunday 8:00 am 4:00 pm

Affinity Water Holiday Hours

Customer service is closed on most public holidays. Our self serve functions are available 24/7.
Christmas Day and Easter Sunday: Closed

What time does Affinity Water close?

Public Holidays

  • New Year’s Day
  • Australia Day
  • Good Friday
  • Easter Sunday
  • Easter Monday
  • Anzac Day
  • Reconciliation Day
  • Queen’s Birthday
  • Labour Day
  • Christmas Day
  • Boxing Day

How to contact various departments of Affinity Water

Affinity Water Customer Service

The Affinity Water Customer Service contact number is 0345 357 2407. The helplines are open from Monday to Friday: 7:00 am – 8:00 pm, Saturday and Sunday 8:00 am – 4:00 pm. If you have any problems with Affinity Water such as a water pressure, water quality, water disruption, water supply, water payment.

You can also discuss your high water consumption or make a payment over the phone by calling this Affinity Water contact number helpline.

0345 357 2407 is also the Affinity Water Emergency number. The emergency helplines are available to 24 hours, in a 7 days. In case of any emergency the dedicated staff will be available to assist the customers as soon as possible.

Affinity Water Metered Account

The Affinity Water Metered Account customer service contact number is 0345 357 2401. Lines are open from Monday to Friday at 8:00 – 6:00 pm, Saturday 8:00 am – 2:00 pm and Sunday closed. If you have a metered account and you have an enquiry about your account and your bill, contact on this number 0345 357 2401.

Through this contact number, get information about your Affinity Water meter reading, make a payment over the phone by calling this Affinity Water contact number helpline. Feel free to contact the Affinity Water enquiries team if you have any question in your mind.

Affinity Water Non Metered Account

Affinity Water Non Metered Account contact number is 0345 357 2402, lines are open from Monday to Friday at 8:00 – 6:00 pm, Saturday 8:00 am – 2:00 pm and Sunday closed.

If you are non-metered accounts customers and having enquiries related to water supply, enquiries related to water pressure, bill and account anquiries, moving home, payment arrangements, metering, paying your bill, you can contact on Affinity Water contact telephone number on 0345 357 2402.

Report a leak

Affinity Water Report a leak free contact number is 0800 376 5325, the lines are open 24 hours a day, 7 days a week. Customers who want to report a water leak can contact on Affinity Water leak report number 0800 376 5325. A repair team will attend to fix the leak. When they receive a report of a leak, either from customers or from their leakage teams, they will aim to send out a Customer Service Technician within 2 working days to investigate.

Anglian Water

Anglian Water contact number is 0345 714 5145. You may contact this Anglian Water Customer Service Number when you have problems with your water supply, when you have sewerage service queries.

Thames Water

Thames Water free number is 0800 316 9800. Customers having queries related to sewerage, drainage or any kind of water emergencies can contact the Affinity Water team immediately. This number is best to call in an Emergency situation, to report a leak or when moving home. Affinity Water emergency staff will be happy to help during your difficult times.

Southern Water

Southern Water contact telephone number 0330 303 0368. If you are Southern Water customer and query about water and wastewater than contact Southern Water customer team at 0330 303 0368.

Complaint to Affinity Water

At Affinity Water, they place you and your expertise first, which explains why your feedback is really important for them. If you are with a problem, They would like to assist you fix it as soon as possible. Phone Affinity Water to make a complaint by calling their customer service contact number 0345 357 2401, where you can complain about a damaged package, lost mail. Simply provide your information at Affinity Water Complaint department and one of their experts will be connected.

You cab also send a complaints via email at:

Or you can write to:
Directors’ Office,
Affinity Water Limited,
Tamblin Way,
AL10 9EZ.

Hopefully, We helped you to get some genuine Contact numbers for Affinity Water Customer Service.

Got some questions? Or some suggestions? That’s why we’ve got a review section on this site! You can feel free to leave a review or two down below and we’ll get back to you as soon as possible!

People also ask

Who is Affinity Water owned by?
Affinity Water Limited is ultimately controlled by a consortium of long-term investors comprising the Allianz Group, HICL (advised by InfraRed Capital Partners) and DIF.

What area does Affinity Water cover?
Our supply area covers parts of Bedfordshire, Berkshire, Buckinghamshire, Essex, Hertfordshire, Surrey, the London Boroughs of Harrow and Hillingdon and parts of the London Boroughs of Barnet, Brent, Ealing and Enfield. We also supply water to the Tendring peninsula in Essex and the Folkestone and Dover areas of Kent.

Has Affinity Water got hose banned?
Yes, you can still use your hosepipe. However, we’re asking everyone to use water wisely and conserve supplies, so the use of hosepipes should be avoided where possible.

Can you choose your water supplier?
You cannot switch because, as things stand, the 25 water companies across England, Scotland and Wales are responsible for customers in set geographical regions. To save money, you’ve just two options. Work out if it’s worth having a water meter installed; or cut back on your usage.

Who owns the water companies in the UK?
Almost three quarters of England’s water industry is currently owned from overseas. At least 71% of shares in England’s nine privatised water companies are owned by organisations from overseas including the super-rich, banks, hedge funds, foreign governments and businesses based in tax havens.

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