Contact E.ON

Average rating:  
 3 reviews
 by Christine Richardson

I would not recommend you to anyone after all the time I’ve wasted on the phone and writing letters to you nothing resolved

 by Richard

I have tried two email addresses which I found on your website. Both e mails have been returned, one the address is no longer used and the other one was blocked ?

This is ridiculous, and as it's bank holiday no doubt no-one is Manning the phones.

 by Eon

Impossible to get in touch with an real English person in England as opposed to a pigdeon English speaking in India or South Africa - I had to involve the Ombudsmen to step in for me

Contact E.ON customer service contact numbers

Phone Number : 03450520000

Email : [email protected]

Business Hours: Monday to Friday: 8:00 am – 8:00 pm, Saturday 8 am -6 pm and Sunday closed.

Website :

Corporate Head office: Westwood Way Westwood Business Park, Coventry CV4 8LG

E.ON is an electric utility company and It runs one of the world’s largest investor-owned electric utility service providers. If you looking for the E.ON customer service and support number? To contact E.ON is very easy. Here are the top 7 ways to get in touch with E.ON. The customers can easily reach to the customer care by calling on the Eonenergy customer service number, Email, Live Chat and other ways. For better support, Eonenergy provides emergency helpline numbers that are available for 24 hours.

E.ON Phone Number

0345 052 0000 – Customer Service

You can reach E.ON customer support by calling 0345 052 0000 number directly, for general enquiries related to the products and services offered by the company. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, the helplines are open from Monday to Friday: 8:00 am – 8:00 pm, Saturday 8 am -6 pm and Sunday closed.

E.ON Contact/Phone Numbers

Here are E.ON contact number for Individuals enquiries: Phone numbers and operating hours

E.ON customer service 0345 052 0000
Prepayment meter 0345 303 3040
Smart Pay As You Go 0345 366 5996
For business enquiries 0345 055 0065
Moving home 0345 052 0000
Changed supplier 0345 301 4905
Feed-in Tariff (FiT) 0345 301 4884
Boiler replacements 0330 400 1067
Complaints 0345 052 0000

E.ON’s Best Toll-Free/800 Customer Service Phone Number

Call 0345 052 0000

This is the E.ON’s main customer service telephone number that you can use to contact E.ON helpline. since the real time present wait on hold and resources such as bypassing right through those telephone lines to get directly into a E.ON Helpline. You can use this number for getting information of various tasks such as

  • Account Access
  • Electricity Emergencies
  • Gas Emergencies
  • Meter Reading
  • Switching your energy supplier
  • Bill and Payment
  • Moving Home
  • Direct Debit
  • Access Account
  • New Connections
  • Online Security
  • Complaints
  • A different task

E.ON Head Office Contact Number

Corporate Head office address of E.ON
Westwood Way Westwood Business Park, Coventry CV4 8LG

For any general inquiries, please contact E.ON head office number: 0345 052 0000

Contacting E.ON – by phone or otherwise

Even though 0345 052 0000 is E.ON’s finest toll-free number, you will find 6 complete ways of getting in contact with them. Apart from calling, the upcoming favorite alternative for customers searching for assistance is through email support for E.ON customer service Support. If you feel this information is wrong or know of other ways to get E.ON, please let us know so we can discuss with other consumers.


As an alternative, you can email E.ON at one of the support email address E.ON given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.

CUSTOMER SERVICE EMAIL: [email protected]

Installation Services Complaints: [email protected]

Eon installation services: [email protected]

Contact E.ON UK Through Social Media, Website & App

If you have a small issues about E.ON services, try using social media to contact E.ON. Go to their official Facebook or Twitter, and click on the “message” button.

Live Chat Support of E.ON

E.ON support team is primarily accessible through live chat and on the phone. E.ON chat service service is one of the quickest methods to get E.ON UK for all types of support. If you have any problem with an E.ON Account, Services or Products, click on this link or paste it into the search bar of your browser and hit enter to go to the page. You can Chat with E.ON UK on and get customer service support for various topics like Account & General Support, Moving Home, Payment & Bill. Even though you’ll initiate the conversation with a bot, you can ask to talk with a human at any time.

E.ON Regular Business Hours

Mon to Friday: Open 8:00 am – 8:00 pm
Saturday: 8:00 am – 6:00 pm, Sunday : Closed

What time does E.ON open and close?
Store hours today Opening Hours Closing Hours
Monday 8:00 am 8:00 pm
Tuesday 8:00 am 8:00 pm
Wednesday 8:00 am 8:00 pm
Thursday 8:00 am 8:00 pm
Friday 8:00 am 8:00 pm
Saturday 8:00 am 6:00 pm
Sunday Closed Closed

E.ON Holiday Hours

Customer service is closed on most public holidays. Our self serve functions are available 24/7.
Christmas Day and Easter Sunday: Closed

What time does E.ON close?

Public Holidays

  • Australia Day
  • New Year’s Day
  • Good Friday
  • Easter Monday
  • Easter Sunday
  • Anzac Day
  • Queen Birthday
  • Reconciliation Day
  • Labour Day
  • Boxing Day
  • Christmas Day

How to contact various departments of E.ON

Contact E.ON customer service

If you contact for general enquiries related to E.ON products and services, than you can contact by their customer service phone number 0345 052 0000. You can also use this number for payments, meter readings or questions about your bill, moving and any gerneral enquiries. The customer support helplines are open from Monday to Friday 8:00 am to 8:00 pm, and Saturday 8:00 am to 6:00 pm.

You can also get in touch by using their online form to email them, if they are not available to take a call or chat online. Or you can also send email at [email protected].

Contact for Prepayment Meter

Prepayments are a simple way to understand precisely how much energy you are using and how much it costs. E.ON prepayment meter telephone number is 0345 303 3040, for general information regarding their gas & power source, and it’s in credit but is still not functioning, problem with using your credit card or key, not able to top this up or when you’ve topped up it and the funds aren’t being recognised with your own meter.

If you are a new user, dial up this number 0345 303 3040 and they’re able to work out the ideal meter for you. Their engineers will emerge and set up the right meter in case you don’t already have one, and they’ll send you a secret by first-class article so you can begin using it instantly.

Smart Pay As You Go

If your enquiry is about Smart Pay As You Go please call E.ON Energy contact phone number 0345 366 5996. You can top up on your smartphone via their app, at a post office or on your computer. If you think your Smart Pay As You Go meter is consuming a lot of credit it is possible to switch your SED into a weekly or yearly use view so that you can track how much energy you are using per week or month.

Contact for Moving Home

In the event you need more information about moving home, please contact their customer support number 0345 303 3020. When you call, you will be requested to supply the facts of your home move including your new and old address and meter readings. You can even inform them that you’re moving using their moving home type.

The helplines are open from weekdays 8 am to 8 pm, and 8 am to 6 pm Saturdays.

If you’re not certain who your existing electricity provider is, it is possible to figure out who your local electricity distribution business is using their map. You can find your gas supplier on the internet or call the Meter Point Reference line on 0870 608 1524.

Join E.ON when You move home

You can do this online, or if you’d prefer to talk to someone about switching to them, call on 0333 202 4698. Lines are open 8 am to 8 pm Monday to Friday, and 8 am to 6 pm on Saturdays.

Contact for Change of Supplier

If you’ve got a question about switching to them from another energy supplier or leaving them, or get more information about their service, please dial this customer service number 0345 301 4905. If you are in debt, E.ON may require you to pay off your debt before you can switch to a new credit meter supplier. This number can be used to make a payment on your account.

Feed-in Tariff (FiT)

Contact E.ON Energy customer service number 0345 301 4884 for any enquiries related to feed-in tariff. The helplines are open from Monday to Friday, 8 am – 8 pm and Saturdays 8 am – 4 pm. You can manage your feed-in tariff by signing up for an online account. This is also the number to call to make enquiries on how to apply for the FiT scheme.

or by emailing at [email protected].

Contact For business enquiries

If you’re a business energy user, call on 0345 055 0065 for business related information. The helplines are open from 8 am – 6 pm Monday to Friday.

Lodge A Complaint to E.ON

Phone E.ON to make a complaint by calling their customer service contact number 0345 052 0000, where you can complain about a damaged package, lost mail. Simply provide your information at E.ON Complaint department and one of their experts will be connected.

Write to at:
Customer Service Centre, E.ON, PO Box 7750, Nottingham NG1 6WR.

Minicom on 0800 056 6560 using their textphone for deaf customers.

Hopefully, We helped you to get some genuine Contact numbers for E.ON Customer Service.

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