Contact EE

Last updated on November 30th, 2023 at 12:09 pm

Looking for the EE customer service and support number? To contact EE is very easy. Here are the top 7 ways to get in touch with EE.

EE Phone Number

07953 966 250 – Customer Service

You can reach EE customer support by calling 07953 966 250 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday to Friday: 8:00 am – 9:00 pm, Saturday and Sunday: 8:00 am -8:00 pm.

EE Contact/Phone Numbers

Here are EE contact number for Individuals enquiries: Phone numbers and operating hours

EE’s Best Toll-Free/800 Customer Service Phone Number

Call 07953 966 250

This is the EE’s Finest customer service telephone number that you can use to contact EE helpline. since the real time present wait on hold and resources such as bypassing right through those telephone lines to get directly into a EE Helpline. You can use this number for getting information of various tasks such as

• Tracking an Order
• Cancelling an order
• Lost or Stolen Device
• Insurance
• Upgrade
• Bill & Payments
• Current Usage
• Manage Account
• Complaints
• A different task

EE Head Office Contact Number

Corporate Head office address of EE
Mobile Campus, Hatfield Business Park, Mosquito Way, Hatfield AL10 9BW

For any general inquiries, please contact EE head office number: +448009566000

Direction

Contacting EE – by phone or otherwise

Even though 07953 966 250 is EE’s finest toll-free number, you will find 4 complete ways of getting in contact with them. Apart from calling, the upcoming favorite alternative for customers searching for assistance is through email support for EE customer service Support. If you feel this information is wrong or know of other ways to get EE, please let us know so we can discuss with other consumers.

Contact EE Via EMAIL ADDRESS

As an alternative, you can email EE at one of the support email address EE given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.

Customer Service Email: customerservice@ee.co.uk
EE Security: security@ee.co.uk
EE Head Office: info@ee.co.uk
Support Email: support@ee.co.uk
Customer Relations: customer-relations@ee.co.uk

Contact EE UK Through Social Media, Website & App

If you have a small issues about EE services, try using social media to contact EE. Go to their official Facebook or Twitter, and click on the “message” button.

• EE Facebook
• EE Twitter
• Official Website
• EE YouTube
• EE LinkedIn
• IOS App
• EE Android App

Live Chat Support of EE

Live chat is a great option to contact EE quickly. If you have a problem with EE Account or Product, click on this link or paste it into the search bar of your browser and hit enter to go to the page. You can Chat with EE UK on ebay.co.uk/help and get customer service support for various topics like Account & General Support, delivery, track an order, payment, return.

EE Regular Business Hours

Mon to Friday: Open 8:00 am – 9:00 pm
Saturday – Sunday : 8:00 am -8:00 pm

What time does EE open and close?

EE Holiday Hours

Customer service is closed on most public holidays. Our self serve functions are available 24/7.
Christmas Day and Easter Sunday: Closed

What time does EE close?

Public Holidays

• New Year’s Day
• Australia Day
• Good Friday
• Easter Sunday
• Easter Monday
• Anzac Day
• Reconciliation Day
• Queen’s Birthday
• Labour Day
• Christmas Day
• Boxing Day

How to contact various departments of EE

EE Customer Service

Contact EE to get customer support can be done via phone, live chat, email or even through their social media pages. EE customer services contact number is 07953 966 250. If you have issue with EE products or services like service cancellation, upgrade, issues with data plans, bill & payment, insurance or get general information dial this number 07953 966 250. The helplines are open from Monday to Friday: 8:00 am – 9:00 pm, Saturday and Sunday: 8:00 am -8:00 pm.

You can also contact by sending an email at customerservice@ee.co.uk.

EE Insurance Department

In case if you have any problem or make a complaint about EE Insurance, or get information about EE Insurance dial this customer service number 150 from your EE phone or dial 07953 966 250 from any other phone.

If you have a complaint about EE Insurance, they will try to resolve it straight away. If they are unable to, they will confirm EE support team have received your complaint within five working days and do their best to resolve the problem within four weeks.

or write to:

Customer Relations
EE Care Services
PO Box 374
Southampton
SO30 2PT

The customer team are available from Mon to Fri 8:00 am – 9:00 pm, Sat 8:00 am – 8:00 pm, Sun 8:00 am – 8:00 pm.

Track my order

Assess the status of your order by logging into the order portal from the link on your verification email. If your order is using DPD, they may send you a text with you tracking reference to track your order online.

For the most current order status, please use your 10-digit order amount.

You’ll locate your 10-12 character order reference number on your confirmation email. They will send you this as soon as you’ve placed your order online, in store or on the phone. Can’t find it in your inbox? Check your spam or junk folder.

Upgrade Service

You may learn when you can update early by logging in to My EE. Alternatively, you may text UP to 150 or call 150 from the EE phone.

Mobile or SIM customers

Contact the EE Customer service team for mobile and SIM enquiries by calling 07953 966 250 from landlines. Callers using their EE handset can simply dial 150 to speak to a mobile representative. Alternatively if you need to contact EE’s mobile team when overseas then call +44 (0) 7953 966 250 to speak to an international customer service assistant.

The EE mobile and SIM card helplines have the opening hours of 8 am-9 pm Monday to Friday and 8am-8pm on weekends.

EE Broadband and TV

EE Broadband and TV customer service contact number is 0800 079 8586 from EE landline Or by dialing 150 from an EE phone. Dial above number for if you have any question about EE internet services, broadband account, Internet connections for businesses, home box, upgrading to a fiber optic connection.

Dial this number +44 7953 966 250 to speak to an international customer service assistant.

4GEE Mobile WiFi

In case you have any issues or queries about 4GEE Mobile WiFi service or account may dial EE customer service amount 4GEE Mobile WiFi at 07953 966 502 from EE Hotmail or Hotmail 150 from EE phone or call EE customer number 07953 966 250 if contacting customer service from a different provider.

You can call this number to add more data to your accounts, to upgrade to a better tariff and to get technical assistance in the event that you are unable to acquire 4G sign up.

Lodge A Complaint to EE

At EE, they place you and your expertise first, which explains why your feedback is really important for them. If you are with a problem, They would like to assist you fix it as soon as possible. Phone EE to make a complaint by calling their customer service contact number 0800 956 6000, or Mobile Customers dial 0800 079 0126, and Broadband Customers dial  0800 079 0125. where you can complain about a damaged package, lost mail. Simply provide your information at EE Complaint department and one of their experts will be connected.

Hopefully, We helped you to get some genuine Contact numbers for EE Customer Service.

Got some questions? Or some suggestions? That’s why we’ve got a review section on this site! You can feel free to leave a review or two down below and we’ll get back to you as soon as possible!

People also ask

Is EE now O2?
EE and O2 are two of the UK’s main four mobile operators, alongside Three and Vodafone. EE was formed in 2012 by the merger of Orange and T-Mobile, while O2 can trace its roots back to Cellnet and BT Cellnet before it became O2 in 2002. Other providers in the UK piggyback onto one of these networks.

Is EE the UK’s best network?
After independent, UK wide tests by RootMetrics, EE once again leads the pack coming first or joint first across all seven RootScore Awards – reliability, speed, data, call, text, accessibility and overall performance.

Can I use an EE SIM in an O2 phone?
If you want to use your O2 contract or PAYG phone with a SIM from another network, ie a local SIM when on holiday, you will need to release the network lock. If you have a monthly contract it is free to get your phone unlocked

Is BT Mobile Same as EE?
Since BT and EE are part of the same company, and BT uses EE’s network to provide its calls, texts and data, there is no difference between the two when it comes to coverage and speed.

What networks piggyback on EE?
Networks like BT Mobile, Plusnet Mobile and 1pMobile piggyback on EE’s network for coverage. It isn’t necessary to be an EE customer to get coverage from EE on your mobile phone.

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More Ways to Contact EE

EE Phone Number
EE Customer Service
Contact EE Through Live Chat
EE Email Support
Contact EE Through Social Media
EE Help Pages