Contact Nationwide

Contact Nationwide customer service contact numbers

Phone Number : 08000556622

Email : customer.services@nationwide.co.uk

Business Hours: 24 hours a day, 7 days a week

Website : https://www.nationwide.co.uk/

Corporate Head office: Nationwide House, Pipers Way, Swindon, SN38 1NW, UK

Nationwide UK
Average rating:  
 2 reviews
 by poor

all out of use.

 by Alison Round

Pretty useless and impossible to get in touch with. Always used to be good, too. Such a shame!

Looking for the Nationwide customer service and support number? To contact Nationwide is very easy. Here are the top 7 ways to get in touch with Nationwide.

Nationwide Phone Number

0800 055 66 22Customer Service

You can reach Nationwide customer support by calling 0800 055 66 22 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours 24 hours a day, 7 days a week.

Nationwide Contact/Phone Numbers

Here are Nationwide contact number for Individuals enquiries: Phone numbers and operating hours

Nationwide DEPARTMENT CONTACT NUMBER
Nationwide customer service 0800 055 66 22
Lost or stolen cards
Lost or stolen (FlexDirect) 0800 357 357
+44 1793 65 67 89 (Abroad)
Lost or stolen (FlexPlus) 0800 11 88 55
+44 1793 54 12 00 (Abroad)
Lost or stolen (Credit Cards) 0800 055 66 22
+44 2476 43 89 96 (Abroad)
Travel
Emergency assistance (FlexPlus) 01413 49 02 88
+44 1413 49 02 88 (Abroad)
Breakdown assistance (FlexPlus) 0800 587 71 00
+44 1202 31 14 31 (Abroad)
(Republic of Ireland) 1800 80 61 76
Current account fraud enquiries 0800 464 30 51
+44 1793 65 67 89 (Abroad)
Credit card fraud enquiries 0800 055 66 11
+44 2476 43 89 97 (Abroad)
Legal helpline (FlexPlus and FlexAccount) 0345 246 21 10
Travel cover claims and enquiries (FlexPlus and
FlexAccount)
0800 051 01 64
+44 1793 65 67 89 (Abroad)
Pre-travel advice 0800 051 01 54
Current account general enquiries 0800 30 20 11
+44 1793 65 67 89 (Abroad)
Credit card general enquiries 0800 055 66 11
+44 2476 43 89 97 (Abroad)
FlexDirect general enquiries 0800 35 73 57
+44 1793 65 67 89 (Abroad)
FlexPlus general enquiries 0800 11 88 55
+44 1793 54 12 00 (Abroad)
Travel cover claims and enquiries (FlexPlus and
FlexAccount)
0800 051 01 64
+44 1793 65 67 89 (Abroad)
Apply for a current account (except FlexOne and joint
FlexPlus accounts)
0800 30 20 10
Book a FlexOne branch appointment 0800 30 20 11
Mortgage
Mortgage general enquiries 0800 30 20 11
Moving house enquiries 0800 171 23 70
Switching mortgage enquiries 0800 171 23 71
Borrowing more on your mortgage 0800 121 74 66
Mortgage application updates 0800 30 20 11
Moving house enquiries for new mortgage 0800 171 23 68
First time buyer enquiries (mortgage) 0345 609 25 30
Remortgaging enquiries 0800 171 23 69
Over 55 and looking to remortgage? 0800 30 20 10
Mortgage application updates 0800 30 20 11
Savings and Investments
Savings general enquiries 0800 30 20 11
+44 1793 65 67 89 (Abroad)
Lost savings cards, passbooks or certificates 0800 30 20 11
Book an appointment with a Financial Adviser 0800 328 78 12
Credit Card
Credit card general enquiries 0800 055 66 11
+44 2476 43 89 97 (Abroad)
Apply for a credit card 0800 30 20 10
Personal Loans
Loans general enquiries 0800 30 20 11
+44 1793 65 67 89 (Abroad)
Apply for a loan 0800 545 30 00
+44 1793 65 67 89 (Abroad)
Insurance
Emergency assistance (FlexAccount) 01413 49 01 09
+44 1413 49 01 09 (Abroad)
Legal helpline (FlexPlus and FlexAccount) 0345 246 21 10
Travel cover claims and enquiries (FlexPlus and
FlexAccount)
0800 051 01 64
+44 1793 65 67 89 (Abroad)
Emergency assistance (FlexPlus) 01413 49 02 88
+44 1413 49 02 88 (Abroad)
Home Insurance
Emergency assistance 0800 145 60 70
0800 30 08 36 (Textphone)
+44 121 275 40 89 (Abroad) Claims
Legal assistance 0800 145 60 80
0800 30 08 36 (Textphone)
+44 121 275 40 89 (Abroad)
Existing policy queries 0800 145 60 60
0800 30 08 36 (Textphone)
+44 121 275 40 89 (Abroad)
Apply for a home insurance policy 0800 145 60 60
0800 30 08 36 (Textphone)
+44 121 275 40 89 (Abroad)
Life Insurance
Mortgage Life Insurance claims (L&G claims team) 0800 13 71 01
General enquiries and Income Protection queries 0800 328 78 12
Cancel PPI 0800 30 20 11
PPI claim provided by Aviva 0800 954 0817
PPI claim provided by Pinnacle 0800 464 31 29
Complaints
All Nationwide complaints 0800 30 20 15
PPI complaints 0800 545 30 04
Challenging times
Future payments 0800 464 30 30
A Missed Mortgages and personal loans payments 0800 464 30 40
Missed Current accounts payments 0800 464 30 40
Missed Credit cards payments 0800 464 30 50
Bereavement helpdesk 0800 464 30 18
+44 1793 65 67 89 (Abroad)

Nationwide’s Best Toll-Free/800 Customer Service Phone Number

Call 0800 30 20 11

This is the Nationwide’s Finest customer service telephone number that you can use to contact Nationwide helpline. since the real time present wait on hold and resources such as bypassing right through those telephone lines to get directly into a Nationwide Helpline. You can use this number for getting information of various tasks such as

  • Lost or Stolen Cards
  • Internet Bank
  • Banking
  • Travel
  • Insurance
  • Mortgages
  • Credit Card
  • Loans
  • Account
  • Complaints
  • A different task

Nationwide Head Office Contact Number

Corporate Head office address of Nationwide
Nationwide House, Pipers Way, Swindon, SN38 1NW, UK

For any general inquiries, please contact Nationwide head office number: 0800 554 0350

Contacting Nationwide – by phone or otherwise

Even though 0800 30 20 11 is Nationwide’s finest toll-free number, you will find 4 complete ways of getting in contact with them. Apart from calling, the upcoming favorite alternative for customers searching for assistance is through email support for Nationwide customer service Support. If you feel this information is wrong or know of other ways to get Nationwide, please let us know so we can discuss with other consumers.

Contact Nationwide Via EMAIL ADDRESS

As an alternative, you can email Nationwide at one of the support email address Nationwide given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.

Customer Service Email: customer.services@nationwide.co.uk
Nationwide Services: services@nationwide.co.uk

Contact Nationwide UK Through Social Media, Website & App

If you have a small issues about Nationwide services, try using social media to contact Nationwide. Go to their official Facebook or Twitter, and click on the “message” button.

Live Chat Support of Nationwide

Live chat is a great option to contact Nationwide quickly. If you have a problem with Nationwide Account or Product, click on this link or paste it into the search bar of your browser and hit enter to go to the page. You can Chat with Nationwide UK on nationwide.co.uk/support/contact-us/ and get customer service support for various topics like Account & General Support, Loans, Insurance, travel, banking.

Nationwide Regular Business Hours

Mon to Friday: 24 hours a day
Saturday – Sunday : 24 hours a day

What time does Nationwide open and close?

Store hours today Opening Hours Closing Hours
Monday 24 hours a day
Tuesday 24 hours a day
Wednesday 24 hours a day
Thursday 24 hours a day
Friday 24 hours a day
Saturday 24 hours a day
Sunday 24 hours a day

Nationwide Holiday Hours

Customer service is closed on most public holidays. Our self serve functions are available 24/7.
Christmas Day and Easter Sunday: Closed

What time does Nationwide close?

Public Holidays

  • New Year’s Day
  • Australia Day
  • Good Friday
  • Easter Sunday
  • Easter Monday
  • Anzac Day
  • Reconciliation Day
  • Queen’s Birthday
  • Labour Day
  • Christmas Day
  • Boxing Day

How to contact various departments of Nationwide

Nationwide Customer Service Team

Nationwide Customer Service free number is 0800 055 66 22. Dial this number for all your general queries. Contact the Customer Service Department at 0800 30 20 11, the helplines are open from 24 hours a day, 7 days a week.

Lost and Stolen Cards

If your card’s stolen or lost, it’s important to be certain it can not be used by somebody else. If it is a debit card, then you are able to suspend your card. And If it’s a credit card, then you’ll want to let them know as soon as possible by reporting it in the Banking program, or giving them a phone.

FlexAccount

FlexAccount, FlexOne, FlexStudent, FlexGraduate, FlexBasic, UK customers can call free number on 0800 30 20 11 and customers from abroad can call on +44 1793 65 67 89. The helplines are open from 24 hours a day, 7 days a week.

FlexDirect

FlexDirect, UK customers can call free on 0800 35 73 57 and customers from abroad can call on +44 1793 65 67 89.

FlexPlus

FlexPlus, UK customers can call free on 0800 11 88 55 and customers from abroad can call on +44 1793 54 12 00.

Credit Cards

Credit Cards, UK customers can call free on 0800 055 66 22 and customers from abroad can call on +44 2476 43 89 96.

Travel Insurance

Nationwide Travel Insurance customer service number 0800 051 01 64 is a free number. Dial this number for Travel cover claims and enquiries for FlexPlus and FlexAccount UK customers. Dial this number and Press 1 for general, upgrade and medical enquiries, the helplines are open from Mon to Fri: 8:00 am – 9:00 pm, Sat: 9:00 am – 5:00 pm and
Sun: 10:00 am – 5:00 pm.

Press 2 for assistance abroad, helpline are open form 24 hours a day, 7 days a week

Press 3 for claims, helpline are open from Mon to Fri: 8 am – 6 pm, Sat: 9 am – 5 pm.

FlexPlus Emergency assistance Insurance

FlexPlus includes Worldwide Family Travel Insurance, underwritten by U K Insurance Limited. You can change your cover to suit you.

If you are injured or ill while on your trip or you need to cut short your trip call their emergency assistance service on 0141 349 0288 and from abroad dial (+44) 141 349 0288.

FlexAccount Emergency assistance Insurance

FlexAccount Emergency assistance Insurance customers can call on 01413 49 01 09. If you are abroad and require emergency assistance please contact their assistance service on +44 141 349 0109, lines are open 24 hours a day 365 days a year.

Nationwide FlexPlus breakdown insurance

Nationwide FlexPlus breakdown insurance number 0800 587 7100 if you are calling from United Kingdom and in case you are calling from Europe, you can call on Nationwide breakdown assistance number +44 120 231 1431. In case you are calling from Republic of Ireland, then you need to use the Nationwide helpline number 1800 806 176.

Fraud Query

If you suspect fraudsters might have access to your money, call them straight away. You can call Current account fraud enquiries customer service on 0800 464 30 51 from abroad dial +44 1793 65 67 89.

For Credit card fraud enquiries dial this number 0800 055 66 11 and from abroad dial +44 2476 43 89 97.

Legal helpline

In case you’ve got a Nationwide FlexPlus and FlexAccount and you want any kind of legal help then don’t hesitate to call on Nationwide legal helpline number 0345 246 2110 the helplines are open from 24 hours per day, 7 days a week.

Current Account

If you have any queries regarding about current account (except FlexDirect and FlexPlus) then call on Nationwide current account contact number 0800 30 20 11 and from Abroad dial +44 1793 65 67 89 for which the Nationwide service staff will be available from 24 hours a day, 7 days a week.

FlexPlus general enquiries

For FlexPlus general enquiries, UK customers can call on 0800 11 88 55 and customers from abroad can call on +44 1793 54 12 00, the helplines are open from 24 hours a day, 7 days a week.

FlexDirect general enquiries

For FlexDirect general enquiries, UK customers can call free 0800 35 73 57 and customers from abroad can call on +44 1793 65 67 89, 24 hours a day, 7 days a week.

Apply for a current account

If you have any queries regarding opening a current account then call on Nationwide current account contact number 0800 302 010 the helplines are available from Mon to Fri, 08:00 am to 08:00 pm, and from 09:00 am to 05:00 pm on Sat.

Contact Nationwide Mortgage

If you have any questions about getting a mortgage or any general enquiries, please get in touch by dialing their customer service number at 0800 30 20 11 and from Abroad customer dial +44 1793 65 67 89. You can speak to a mortgage consultant in your local branch, send a message online, or call Mon to Fri 8 am-8 pm, and Sat 9 am-5 pm.

In case you need assistance for moving house then call on 0800 171 2370 for which the service lines will be open from Mon to Fri, from 08:00 am to 08:00 pm and on Sat 09:00 am to 05:00 pm.

Nationwide mortgage contact enquiries number 0800 171 2371 for switch your mortgage deal. The opening hours will be from Mon to Fri, 08:00 am to 08:00 pm and on Sat 09:00 am to 05:00 pm.

If you already have a Nationwide mortgage and want to borrow more, or get some information about mortgage, than dial this number 0800 121 7466. The helplines are available from Mon to Fri 08:00 am to 08:00 pm and Sat 09:00 AM to 05:00 PM. You can borrow up to 90% of the value of your home.

If you are a first time buyer then the best service staff will be available to guide you on Nationwide customer support telephone number 0800 121 6949 from Mon to Fri 08:00 am to 08:00 pm and Sat 09:00 am to 05:00 pm.

For queries regarding remortgaging you can dial on Nationwide mortgage phone number 0800 171 2369, the customer service team are available from Mon to Fri 08:00 am to 08:00 pm and Sat 09:00 am to 05:00 pm.

Nationwide credit cards

For support regarding Nationwide credit cards, you can call the Nationwide Bank contact number 0800 055 66 11 (for Nationwide Bank UK customers) or +44 2476 43 89 97 (for customers from Abroad) from Mon to Fri: 8 am to 8 pm, Sat: 8 am to 8 pm and Sun 9 am and 5 pm.

Personal Loan

For general enquires regarding Personal Loan or apply for a Personal Loan you can call on 0800 545 3000 free number. And customers from abroad can call on +44 1793 65 67 89, from Mon to Friday between 8 am and 8 pm and Sat: 9 am to 5 pm.

Nationwide Home Insurance

Nationwide home insurance customer service free number is 0800 145 60 60. Dial this number if you need to add or remove cover, update your details, make a claim, change how you pay, cancel your policy and any question about Home Insurance. The helplines are open from Mon to Fri: 8 am – 8 pm, Sat: 9 am – 5 pm and Sun: 10 am – 5 pm.

Having an emergency Call free on 0800 145 60 70. They use a company called CET to provide Home Emergency Cover, so they are able to help if:

  • Your home is unsafe or insecure
  • Your home or contents are being damaged
  • You’ve lost your main source of heating, lighting or water
  • If you’ve added Home Emergency Cover to your policy, you’re covered for repairs up to £500.

Life Insurance

Mortgage Life Insurance claims (L&G claims team) contact number is 0800 13 71 01 for UK customers. The helplines are open from Monday to Friday: 9:00 am – 5.30 pm.

For General enquiries and Income Protection queries you can dial this number 0800 328 78 12 (UK), the customer service staff are available from Monday to Friday: 9 am – 5.30 pm. Income protection benefit is designed to pay you a regular monthly benefit if you Can Not work due to incapacity caused by an illness or an Accident which results in a loss of earnings.

Nationwide PPI complaints

Nationwide PPI complaints number is 0800 545 3004. The complaint department are open from Mon to Fri: 8 am – 6 pm. If you created a enquiry or complaint prior to the deadline, you don’t need to do anything as we will be in contact with an update as soon as they can.

Lodge A Complaint to Nationwide

At Nationwide, they place you and your expertise first, which explains why your feedback is really important for them. If you are with a problem, They would like to assist you fix it as soon as possible. Phone Nationwide to make a complaint by calling their customer service contact number 0800 30 20 15 for UK customers and Abroad customers can dial this number +44 1793 65 67 89, where you can complain about a loan, insurance, credit cards, account. Simply provide your information at Nationwide Complaint department and one of their experts will be connected.

Hopefully, We helped you to get some genuine Contact numbers for Nationwide Customer Service.

Got some questions? Or some suggestions? That’s why we’ve got a review section on this site! You can feel free to leave a review or two down below and we’ll get back to you as soon as possible!

People also ask

Is Nationwide a good bank UK?
Ethical Consumer rates Nationwide ahead of all the other major banks, so it’s a good bet if you want to put your money somewhere other than low-scoring banks such as HSBC, Natwest, Barclays, Lloyds, Santander and co.

Is Nationwide a real bank?
Nationwide isn’t a bank

Is Nationwide UK based?
Nationwide is headquartered in Swindon, England, the UK.

What did Nationwide used to be called?
One such building society was the Co-operative Permanent Building Society, which first opened its doors in London in 1884.

Is Nationwide an international bank?
Nationwide International was a branch of Nationwide Building Society, based in Douglas on the Isle of Man and licensed in the Isle of Man by the Isle of Man Financial Services Authority.

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