DPD Help Pages

Here are some help pages that customers can contact like DPD customer FAQ, Forum, and Online Help

Contact DPD Help @ dpd.co.uk/content/how-can-we-help

Navigate to how-can-we-help/contact first. If you have a problem with billing, return & refund, click on this link or paste it into the search bar of your browser and hit enter to go to the page. If you aren’t already logged in, type in your email and password to log into your account and gain access to the page.

General Problems that DPD Customers Reports

  • How do I contact DPD UK?
  • How does DPD pickup work?
  • Where do I find the parcel number?
  • Where can I find a Pickup parcel shop?
  • How can I find out where my parcel currently is?
  • Can I confirm my changes?
  • How do I complain to DPD?

Contacting DPD Help Pages

This is the official customer support page of DPD, which contains different options for contacting them about a variety of issues. If you are looking for DPD’s best customer help page or faq or forum, this is the best entry point. If you don’t have access to your account, try resetting the password with your email address. And if that doesn’t work, contact DPD directly by calling their customer service number at 0121 275 0500.

DPD Frequently Asked Questions

How do I contact DPD UK?

If you have not received a claim form, please contact Customer Services on 0121 275 0500. They will issue a documented claim form and a reference number, special to the consignment affected.

How can I send back a parcel?

If the shipper has activated your parcel to get a return from my DPD, you will notice the return in the shipping details. Otherwise please contact your own shipper.

How heavy can my parcel be?

Parcels which are picked up from you can weigh up to 31.5 kg. The maximum weight for parcels that are handed in for shipment in a Pickup parcel shop is 20 kg.

Other Ways to Contact DPD

DPD Phone Number
DPD Customer Service
All Contacts DPD
DPD on Social Media
DPD Email Support