DPD Customer Service

Customer service tips to calling & contacting DPD faster. By contacting DPD customer service number, you can get your common issues solved & customer reviews.

DPD Phone Number

0121 275 0500 – Customer Service

You can reach DPD customer support by calling 0121 275 0500 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours 8:00 am – 8:00 pm 7 days a week.

You can call DPD customer service number and generally discuss for following topics

  • Track a Package
  • Missed Delivery
  • Package Pickup
  • Missing Item
  • Loss or damage inquiry
  • Collections & Rebook
  • Billing related information
  • Complaints

DPD Customer Care Regular Business Hours

Weekdays (Monday – Friday: 8:00 am – 8:00 pm),
Weekends (Saturday – Sunday : 8:00 am to 8:00 pm)

What time does DPD open and close?

Store hours today Opening Hours Closing Hours
Monday 8:00 am 8:00 pm
Tuesday 8:00 am 8:00 pm
Wednesday 8:00 am 8:00 pm
Thursday 8:00 am 8:00 pm
Friday 8:00 am 8:00 pm
Saturday 8:00 am 8:00 pm
Sunday 8:00 am 8:00 pm

DPD Holiday Hours

The majority of DPD stores generally stay open on the following holidays, though reduced hours may apply.

  • Valentine’s Day
  • Shrove Tuesday
  • St. Patrick’s Day
  • Good Friday
  • Mother’s Day
  • Memorial Day
  • Father’s Day
  • Labor Day
  • Veterans Day
  • Cyber Monday
  • Christmas Eve

What time does DPD close?

All DPD are CLOSED only on following public holidays

  • Thanksgiving Day
  • Christmas Day
  • Easter Monday
  • New Year’s day
  • Boxing day

DPD Customer Service number

DPD Customer Service number is 0121 275 0500, the line is available from 8 am to 8 pm 7 days a week. If you have any problem with DPD services like a delivery, Package Pickup, return, refund and more services. You can also use this number customer service number as DPD tracking contact number for tracking the status of the parcel.

UK Delivery Services

DPD 10:30 & DPD 12:00

Ensure your parcels arrive by 10:30am or noon the next working day.


For parcel delivery in the UK before close of business the following working day.

Saturday & Sunday Delivery

Extend the working week with by 10:30, by 12 or next day delivery on Saturdays, and their Sunday Service is an industry-first, nationwide Sunday service.

General Problems that DPD Customers Reports

  • Can I pick my parcel up from DPD Depot?
  • How does DPD pickup work?
  • Where do I find the parcel number?
  • How can I return a parcel?
  • Where can I find a Pickup parcel shop?
  • My parcel didn’t arrive. What do I have to do?
  • Can I confirm my changes?
  • How do I complain to DPD?

Common Problem Categories

  • Track an Order
  • Return a Parcel
  • Cancel Order
  • Change Order
  • Refund
  • A different issue

About DPD

DPD group is an international parcel shipping service for parcels weighing under 30 kg which produces 5.2 million parcels worldwide every day.

Hopefully, We helped you to get some genuine customer service numbers for DPD

People also ask

How can I send an email to DPD?
DPDgroup on Twitter: “@lexilovesshop Please send an email to customerservices@dpd.co.uk who can assist you. Kind regards” / Twitter.

Where is my DPD parcel?
To track your parcel, you’ll first need to enter your DPD reference or tracking number into the box below, and click ‘Track This Parcel’. If you are unsure of your order number, you can find it on your booking confirmation email.

PD Customer Reviews

Submit your review

Create your own review

Average rating:  
 4 reviews
 by Mike on Get Customer Service

These people dont care one of there drivers hit my sons car and drove off even got it on ctv DPD are not bothered phoned them 4 times they not interested what if there car got hit how would they feal today im getting intouch with the police they not mugging me of i really hope someone hits there car

 by Jock on Get Customer Service


 by Natasha Little on Get Customer Service

Excellent customer service from drivers and local depot team. Really helpful, polite and efficient. Thank you

More Ways to Contact DPD

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