Contact Metro Bank

Contact Metro Bank customer service contact numbers

Phone Number : 03450808500

Email :

Business Hours: Monday to Saturday, 8:00 am to 8:00 pm. Sunday, 8:00 am to 6:00 pm. Bank holidays, 10:00 am to 6:00 pm

Website :

Corporate Head office: 1 Southampton Row, Holborn, London WC1B 5HA, United Kingdom

Metro Bank, UK
Average rating:  
 1 reviews
 by Risshav

Very impressed, business bank account with onsite printed bank

Looking for the Metro Bank customer service and support number? To contact Metro Bank is very easy. Here are the top 7 ways to get in touch with Metro Bank.

Metro Bank Phone Number

0345 08 08 500 – Customer Service

You can reach Metro Bank customer support by calling 0345 08 08 500 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday to Saturday, 8:00 am to 8:00 pm. Sunday, 8:00 am to 6:00 pm. Bank holidays, 10:00 am to 6:00 pm.

Metro Bank Contact/Phone Numbers

Here are Metro Bank contact number for Individuals enquiries: Phone numbers and operating hours

Metro Bank customer service 0345 08 08 500
Business Customers 0345 08 08 508
outside the UK 0044 20 3402 8312
Card security and card fraud 0345 08 08 509
Switching your account 0345 08 08 501
Mortgages Existing customers 0345 319 1200
New mortgage applications 0203 427 1435
Mortgage Brokers 0203 427 1019
Arrears 0345 241 3075
St James’s Place products 0203 402 8970
Careers 0203 402 8320
Registrars 0371 384 2311
Company Secretary 020 3402 8900
Metro Bank Media Team 07989 876136
Metro Bank Media Team, out-of-hours queries only 07989 876136 or 07970 633255
Private Banking Customers 0203 402 8101
Bereavement services 0203 824 4815

Metro Bank’s Best Toll-Free/800 Customer Service Phone Number

Call 0345 08 08 500

This is the Metro Bank’s Finest customer service telephone number that you can use to contact Metro Bank helpline. since the real time present wait on hold and resources such as bypassing right through those telephone lines to get directly into a Metro Bank Helpline. You can use this number for getting information of various tasks such as

  • Account Access
  • Lost and stolen cards
  • Card security and card fraud
  • Account security and fraud
  • Switching your account
  • Mortgages
  • Savings
  • Arrears
  • Complaints
  • A different task

Metro Bank Head Office Contact Number

Corporate Head office address of Metro Bank
1 Southampton Row, Holborn, London WC1B 5HA, United Kingdom
For any general inquiries, please contact Metro Bank head office number: +443450808500


Contacting Metro Bank – by phone or otherwise

Even though 0345 08 08 500 is Metro Bank’s finest toll-free number, you will find 4 complete ways of getting in contact with them. Apart from calling, the upcoming favorite alternative for customers searching for assistance is through email support for Metro Bank customer service Support. If you feel this information is wrong or know of other ways to get Metro Bank, please let us know so we can discuss with other consumers.

Contact Metro Bank Via EMAIL ADDRESS

As an alternative, you can email Metro Bank at one of the support email address Metro Bank given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.

Customer Service Email:

Contact Metro Bank UK Through Social Media, Website & App

If you have a small issues about Metro Bank services, try using social media to contact Metro Bank. Go to their official Facebook or Twitter, and click on the “message” button.

Live Chat Support of Metro Bank

Live chat is a great option to contact Metro Bank quickly. Live chat can provide talking points and tips to speed up the conversation and get a better result. But Metro Bank don’t offer customer support though chat. There are different way to help you with your Metro Bank customer service problem, and that’s by calling them on the phone or connect with social media. We’ve provided the best phone number, email, social media to helps you to connect with Metro Bank.

Metro Bank Regular Business Hours

Monday to Saturday, 8:00 am to 8:00 pm.
Sunday, 8:00 am to 6:00 pm. Bank holidays, 10:00 am to 6:00 pm

What time does Metro Bank open and close?

Store hours today Opening Hours Closing Hours
Monday 8:00 am 8:00 pm
Tuesday 8:00 am 8:00 pm
Wednesday 8:00 am 8:00 pm
Thursday 8:00 am 8:00 pm
Friday 8:00 am 8:00 pm
Saturday 8:00 am 8:00 pm
Sunday 8:00 am 6:00 pm

Metro Bank Holiday Hours

Customer service is closed on most public holidays. Our self serve functions are available 24/7.
Christmas Day and Easter Sunday: Closed

What time does Metro Bank close?

Public Holidays

  • New Year’s Day
  • Easter Sunday
  • Christmas Day.

How to contact various departments of Metro Bank

Metro Bank Customer Service

The Metro Bank customer service number is 0345 08 08 500, the lines are open from 24 hrs, 365 days a year. Dial this number if you have any enquiries about Metro Bank products or services like a lost or stolen your card, personal account, to make a payment, internet banking and other problem.

Metro Bank Business Customers service

Metro Bank Business Customers service number is 0345 080 8508, the lines are available between 8 am and 6.30 pm, Monday to Friday. To get information about payments, balance or inquire about your business or personal account dial this customer service number 0345 080 8508. And for calls from abroad, you can call the Metro Bank contact number UK +44 20 3402 8312.

Card security and card fraud

Metro Bank UK card security & card fraud number is 0345 080 8509, the helpline is available 24 hours a day, 7 days a week, 365 days a year. If you are worried about fraud on your debit, credit or cash card, your card has been blocked or if you want to query or dispute an unrecognized card transaction, dial this number customer service number 0345 08 08 509.

Switching Your Account

Metro Bank switching your account number is 0345 080 8501, the line is open between Monday to Friday: 9 am to 5.30 pm.

Mortgage Existing Customers

Metro bank mortgage existing customers service number is 0345 319 1200 open from Monday to Friday: 9 am to 5.30 pm. If you are an existing customer of Metro bank and had a mortgage with the bank, you can dial this number 0345 319 1200 for questions about your existing Metro Bank mortgage or request for a mortgage change.

New mortgage applications: If you have a question about a new mortgage application, call 0203 427 1435.

Opening hours:

Monday to Saturday: 9 am to 5.30 pm

Mortgage Brokers: For enquiries on new and existing applications, please call on 0203 427 1019.

Opening hours:

Monday to Wednesday, 9 am to 5:30 pm
Thursdays, 9:30 am to 5:30 pm
Fridays, 9 am to 5:30 pm
Saturdays & Sundays, closed

Metro Bank Arrears

Metro Bank Arrears contact number is 0345 241 3075, the line is open from Monday to Thursday: 8 am to 8 pm, Friday: 8 am to 5.30 pm, Saturday: 9 am to 5.30 pm. If you want to go over arrears in your Metro Bank Current Account, Cash Account, Personal Loan, Business Start Account, Business Bank Account, Small Business, Commercial or Community Account, or when you’ve got a question about a set letter you’ve received, telephone 0345 241 3075.

St James’s Place products

If you have a question about a Metro Bank/St James’s Place product, including intergenerational mortgages, dial this customer service number 0203 402 8970. The line is open from Monday to Friday: 9 am to 5.30 pm.

Lodge A Complaint to Metro Bank

At Metro Bank, they place you and your expertise first, which explains why your feedback is really important for them. If you are with a problem, They would like to assist you fix it as soon as possible. Phone Metro Bank to make a complaint by calling their customer service contact number 0345 08 08 500, where you can complain about a damaged package, lost mail. Simply provide your information at Metro Bank Complaint department and one of their experts will be connected.

Hopefully, We helped you to get some genuine Contact numbers for Metro Bank Customer Service.

Got some questions? Or some suggestions? That’s why we’ve got a review section on this site! You can feel free to leave a review or two down below and we’ll get back to you as soon as possible!

People also ask

Is Metrobank a real bank?
We are authorized by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Metro Bank PLC is an independent UK Bank – it is not affiliated with any other bank or organization (including the METRO newspaper or its publishers) anywhere in the world.

Is Metrobank British or American?
Metro Bank, the subsidiary of Metro Corp Bancshares, an American bank based in Houston, Texas.

Is Metrobank UK based?
We’re the first new high street bank in over 100 years. Our mark was made in London, but since then we’ve set up shop all across the capital and beyond.

We love reading your messages……

Also Read: Contact Equifax

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Metro Bank, UK
Average rating:  
 1 reviews
 by Risshav

Very impressed, business bank account with onsite printed bank