Metro Bank Customer Service

Customer service tips to calling & contacting Metro Bank faster. By contacting Metro Bank customer service number, you can get your common issues solved & customer reviews.

Metro Bank Phone Number

0345 08 08 500 – Customer Service

You can reach Metro Bank customer support by calling 0345 08 08 500  number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday to Saturday, 8:00 am to 8:00 pm. Sunday, 8:00 am to 6:00 pm. Bank holidays, 10:00 am to 6:00 pm.

You can call Metro Bank customer service number and generally discuss for following topics

  • Account Access
  • Lost and stolen cards
  • Card security and card fraud
  • Account security and fraud
  • Switching your account
  • Mortgages
  • Savings
  • Arrears
  • Complaints

Metro Bank Customer Care Regular Business Hours

Monday to Saturday, 8:00 am to 8:00 pm
Sunday, 8:00 am to 6:00 pm. Bank holidays, 10:00 am to 6:00 pm

What time does Metro Bank open and close?

Store hours today Opening Hours Closing Hours
Monday 8:00 am 8:00 pm
Tuesday 8:00 am 8:00 pm
Wednesday 8:00 am 8:00 pm
Thursday 8:00 am 8:00 pm
Friday 8:00 am 8:00 pm
Saturday 8:00 am 8:00 pm
Sunday 8:00 am 6:00 pm

Metro Bank Holiday Hours

The majority of Metro Bank stores generally stay open on the following holidays, though reduced hours may apply.

  • Valentine’s Day
  • Shrove Tuesday
  • St. Patrick’s Day
  • Good Friday
  • Mother’s Day
  • Memorial Day
  • Father’s Day
  • Labor Day
  • Veterans Day
  • Cyber Monday
  • Christmas Eve

What time does Metro Bank close?

All Metro Bank are CLOSED only on following public holidays

  • New Year’s Day
  • Easter Sunday
  • Christmas Day

How to contact various departments of Metro Bank

Metro Bank Customer Service

The Metro Bank customer service number is 0345 08 08 500, the lines are open from 24 hrs, 365 days a year. Dial this number if you have any enquiries about Metro Bank products or services like a lost or stolen your card, personal account, to make a payment, internet banking and other problem.

Mortgage Existing Customers

Metro bank mortgage existing customers service number is 0345 319 1200 open from Monday to Friday: 9 am to 5.30 pm. If you are an existing customer of Metro bank and had a mortgage with the bank, you can dial this number 0345 319 1200 for questions about your existing Metro Bank mortgage or request for a mortgage change.

New mortgage applications: If you have a question about a new mortgage application, call 0203 427 1435.

Opening hours:

Monday to Saturday: 9 am to 5.30 pm

Mortgage Brokers: For enquiries on new and existing applications, please call on 0203 427 1019.

Opening hours:

Monday to Wednesday, 9 am to 5:30 pm
Thursdays, 9:30 am to 5:30 pm
Fridays, 9 am to 5:30 pm
Saturdays & Sundays, closed

Switching Your Account

Metro Bank switching your account number is 0345 080 8501, the line is open between Monday to Friday: 9 am to 5.30 pm.

Metro Bank Business Customers service

The Metro Bank Business Customers service number is 0345 080 8508, the lines are available between 8 am and 6.30 pm, Monday to Friday. To get information about payments, balance or inquire about your business or personal account dial this customer service number 0345 080 8508. And for calls from abroad, you can call the Metro Bank contact number UK +44 20 3402 8312.

General Problems that Metro Bank Customers Reports

  • How long does it take to clear a Cheque at Metro Bank?
  • Where can I find my 12-digit ID?
  • How can I know my account number in Metrobank?
  • How do I log in to internet banking?
  • Can I transfer money from Metrobank to other bank?
  • How do I make a payment?
  • How do I report a lost or stolen card?
  • I don’t recognise a card payment, what can I do?
  • How can I check my Metrobank account online?
  • How do I open a Metro Bank personal current account?
  • I’ve received a suspicious email – what do I do?
  • How do I transfer money from Metro Bank?
  • Can I open a Metrobank account online?
  • How do I complain to Metro Bank?

Common Problem Categories

  • Account Access
  • Transfer Money
  • Online Access
  • Lost and stolen cards
  • Card security and card fraud
  • Mortgages
  • A different issue

Metro Bank Customer Reviews

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Average rating:  
 1 reviews
 by Risshav on Metro Bank, UK

Very impressed, business bank account with onsite printed bank

About Metro Bank

Metro Bank plc is a retail bank operating in the Uk, founded by Anthony Thomson and Vernon Hill in 2010. It is listed on the London Stock Exchange.

Metro Bank provides banking services to personal and business clients. It’s authorised by the Prudential Regulation Authority and governed by the Financial Conduct Authority along with the Prudential Regulation Authority.

Hopefully, We helped you to get some genuine customer service numbers for Metro Bank

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