Here are some help pages that customers can contact like Euro Car Parts customer FAQ, Forum, and Online Help
Contact Euro Car Parts Help @ eurocarparts.com
Navigate to https://www.eurocarparts.com/contact-us. If you have a problem with the Euro Car Parts products or services, click on this link or paste it into the search bar of your browser and hit enter to go to the page. If you aren’t already logged in, type in your email and password to log into your account and gain access to the page.
General Problems that Euro Car Parts Customers Reports
- How long does it take for home delivery?
- Do you deliver on Weekend?
- Can I track my item?
- Is it safe to order online?
- Which credit cards do you accept?
- How can I find the right part for my car?
- Do you sell engine/gearboxes?
- Can I make an order over the phone?
- Where is my order?
- Why am I missing an item in my delivery?
- How do I return an item?
- How do I complain to Euro Car Parts?
Contacting Euro Car Parts Help Pages
This is the official customer support page of Euro Car Parts, which contains different options for contacting them about a variety of issues. If you are looking for Euro Car Parts’s best customer help page or faq or forum, this is the best entry point. If you don’t have access to your account, try resetting the password with your email address. If that doesn’t work, contact Euro Car Parts directly by calling their customer service number at 0203 788 7842.
Euro Car Parts Frequently Asked Questions
How long does it take for home delivery?
They currently offer 3 types of delivery service :standard delivery for GB Mainland in approximately 2-4 working days; Super Saver 48 Hour Delivery; Premium Next Day.
I paid £5.95 for delivery, why did I not get it next day?
Their £5.95 delivery charge is not for a next day service, it is a charge for a specialist courier company to deliver an oversized parcel.
Can I track my item?
Yes. You’ll be sent a dispatch confirmation email as soon as your purchase was processed. They also request a cell number so that our courier may notify you of the status of your order.
What is a surcharge?
Some components may specify a surcharge. Surcharge is a repayable deposit — You pay the full amount originally, when you return your faulty unit we refund the quoted surcharge amount.
Can I make an order over the phone?
Yes, telephone +44 (0) 203 788 7842, their specialist team is available to take your order 9am to 8pm Monday to Fridays and 9 am to 5 pm on Saturdays. They can only take an order over the phone if your delivery address and billing address are the same, and your delivery address is within the UK.
How do I check if an item is in stock?
If a product is available to order online then this usually means the item is in stock. The website will clearly display the status of the stock.However, from time to time and especially with some of the more popular items, because of this high rate of sales both in store and online, there may be some discrepancies. They will notify you as soon as you can, through email, if a product is from stock.If you do need to know beforehand if a product is in stock, please do not hesitate to contact us via email, or by phone on +44 (0) 203 788 7842.
Can I have an update on my order status?
You can get an update on your order status by checking your order in your My Account section. You will need to [sign in] to access this area
Can you confirm you have received my return?
They aim to process returns within 5-7 working days of receiving them. You will be notified by email once the return is complete. They suggest you make a note of the shipping reference given when you sent the item back. This will allow you to track your parcel at every stage of delivery, including when we receive it. Should you have any queries about your return, please feel free to contact our Customer Service team via email, or phone on +44 (0) 203 788 7842.