Contact Iceland UK

Contact Iceland customer service contact numbers

Phone Number : 0800 328 0800

Email : info@icelandmanufacturing.co.uk

Business Hours: Weekdays (Monday - Friday: 8:00am - 5:00pm),
Weekends (Saturday: 8:00am - 5:00pm & Sunday: 9:00am - 5:00pm)

Website : https://www.iceland.co.uk/

Corporate Head office: Second Ave, Sealand, Deeside CH5 2NW, UK

Iceland UK
Average rating:  
 5 reviews
 by Irene finnetty

Just to say thank so much for delivering my shopping in this worrying time I have not gone short of enything thanks to iceland thanks again

 by Bradley

At a recent visit to Iceland in Devonport plymouth there was at lest 40 people in the store at one time .why were there no keeping apart in place?

 by Carol Allott

I wanted you to know that I am more than pleased with your service - I have had one delivery so far, as I had a bad experience with Asda sending nasty looking fresh produce I sort of half expected the on line shop with Iceland to be the same, but I was so impressed with my delivery, everything was lovely and fresh I was pleased. So a big thank you to Iceland for their excellent service and quality of fresh products provided.

 by Heather

I work for the NHS at Blackpool Victoria Hospital, last night after finishing a sad and hard shift I called to Iceland in Cleveleys for a few bits .

After remembering you do NHS priority 17:00 – 18:00, I must admit I do not usually shop at Iceland. Jamie the young lad working there was so lovely,

So kind and helpful , I left the building with a huge smile on my face, what a credit to your company. I will be returning to Icelands.

Please pass this thank you on ..the world needs more Jamies.





Heather

A new Iceland customer.

 by Ellen Hubbard

I was very disappointed with the service received. I ordered 27 items of groceries to be delivered to my Son and his two children who were in isolation because of the present situation as a surprise for Easter. Only 13 Items were delivered!! I can understand some items being in short supply but noodles and biscuits that they said there wasn't a substitute? This is the first time I have ordered online. I don't think I will do it again, certainly not with Iceland.

Looking for the Iceland customer service and support number? Contact via this local number 0800 328 0800, You can contact during working hours Monday – Friday: 8:00 am – 5:00 pm, Saturday: 8:00 am – 5:00 pm and Sunday 9:00 am – 5:00 pm. Also you can Contact Iceland online through email: info@icelandmanufacturing.co.uk

Iceland Contact/Phone Numbers

Iceland DEPARTMENT UK CONTACT NUMBER
Iceland Customer Services 0800 328 0800
Chapel Market 0207 837 5562
Caledonian Road 0207 607 5717
Elephant & Castle Shopping 0207 701 0234
Head Office 0124 483 0100
Home delivery 0124 484 2842
For business related issues 0124 483 0100
Iceland Manufacturing 0161 220 7771
Lower Marsh 0207 620 3620
Walworth Road 0207 252 6068

Iceland’s Best Toll-Free/800 Customer Service Phone Number 

Call 0800 328 0800

This is Iceland’s Finest phone number since the real time present wait on hold and resources such as bypassing right through those telephone lines to get directly into a Iceland agent. You can use this number for various tasks such as

  • Returns
  • Cancel order
  • Change order
  • Track order
  • Complaint
  • A different issue

Iceland Head Office Contact Number

Corporate Head office address of Iceland Limited.
Second Ave, Sealand, Deeside CH5 2NW, UK
For any general inquiries, please contact Iceland head office number : +44 1244 830100

Direction

Contacting Iceland – by phone or otherwise

Even though 0800 328 0800 is Iceland’s finest toll-free number, you will find 3 complete ways of getting in contact with them. Apart from calling, the upcoming favorite alternative for clients searching for assistance is through Online Support for Iceland customer service Support. If you feel this information is wrong or know of other ways to get Iceland please let us know so we can discuss with other clients.

Contact Iceland Via EMAIL ADDRESS

As an alternative, you can email Iceland at one of the email addresses given below. To allow them to comply with the Data Protection laws, it might be helpful if you included sufficient information in your email address to let us verify your identity, including your present address, date of birth, order number etc.

Iceland Customer Support: info@icelandmanufacturing.co.uk
new.suppliers@iceland.co.uk

Contact Iceland Through Social Media, Website & App

You can also contact Iceland via their Website, Application & Social Media using following links

Iceland Customer Care Regular Business Hours

Monday – Friday (Weekdays): 8:00am – 5:00pm,
Saturday: 8:00 am – 5:00 pm & Sunday 9:00 am – 5:00 pm

How to contact various departments of Iceland

Iceland Customer Service Support

Iceland Customer Services free number is 0800 328 0800, available Monday – Friday: 8:00am – 5:00pm, Saturday: 8:00am – 5:00 pm & Sunday: 9:00 am – 5:00 pm. Contact the Customer Service department when you have enquiries related to registering as a new customer or when you want to place an order over the phone. Get in touch also with this number when you need to book a delivery Place or if you want to change the Place; call the Iceland Customer Services helpline to find out about the special offers, to understand how to search for a product or how to amend products in your basket. Call Iceland Customer Support number when you want to return an item or you want to cancel an Iceland order.

Iceland Complaint Contact

Contact Iceland to make an complaint by calling their all enquiries phone number 0800 328 0800 and selecting option 2 to reach their main reception. Please phone 0800 328 0800 for free to complain about an Iceland product, staff member or service. You may also write a letter of complaint to Iceland by using their complaints postal address:

Iceland Foods Ltd – Complaints,
Second Avenue,
Sealand,
Deeside,
Flintshire,
CH5 2NW, UK.

If you are unsatisfied with how Iceland have handle with your complaint and you feel it is pending you can escalate the complaint by contacting an independent body, known as an alternative dispute resolution scheme. You can use any registered scheme that you want to, however one of the largest ADR schemes which you can refer your Iceland complaint to is the European Union Online Dispute Resolution platform which you can access via their official website https://webgate.ec.europa.eu/odr/.

Iceland Bonus Card

Iceland Bonus Card

Iceland Bonus Card help to save money while shopping. If you would like to order the Iceland bonus card, or wish to make any changes in the details, you need to call the Iceland contact number 0800 328 0800

Enjoy exclusive offers and bonuses, just for you

Bonus Card update

We are working on bringing you new and improved ways to manage your Bonus Card.

This means that topping up and spending on Bonus Card online is temporarily unavailable from
16th March 2019 for eight weeks.

You can continue to add or spend your Bonus Card savings and check
your balance in any Iceland or The Food Warehouse store.

Find your local store

Bursting with Benefits

Use your Bonus Card every time you shop
  • Get more for your money.
    We’ll give you £1 for every £20 you save
  • Shop in store or online and
    we’ll deliver to your door for Free
  • Exclusive bonuses and offers
    only with Bonus card

Exclusive bonuses and offers, only with Bonus Card

Show your card every time you shop in an Iceland or Food Warehouse store to get the most from your Bonus Card, including exclusive offers all year round and a special treat on your birthday.

Save with Bonus Card

Get more for your money with Bonus Card

  • Make it easier to manage
    your budget and plan ahead
  • Be ready for any occasion,
    like saving for Christmas
  • Save £2 a week, and you
    could have £109 in a year

How It Works
You can save money onto your Bonus Card and use it towards your shopping whenever you like…And don’t forget, we’ll give you £1 for every £20 you save.*

Always safe
Your money is protected and there whenever you want it.

How to save and spend your savings in store

How to save in store
Let the cashier know how much you’d like to save and we’ll load it onto your Bonus Card.

How to spend in store
Just tell the cashier how much you’d like to spend and the amount will be taken off your total bill.

Haven’t got a card?

Get a Bonus Card Today
Simply visit your local Iceland store to pick up a Bonus Card, then register online.

Iceland Home Delivery Support

Iceland Home delivery number is 0124 484 2842, available Monday – Friday: 8:00 am – 9:00 pm, Saturday: 8:00am – 8:00 pm & Sunday: 8:00 am – 6:00 pm. Get in touch with this number when you are interested to have your order delivered to your home and you need to know if Iceland delivers orders for free or not. Call this number to find out how to register for Iceland home delivery and what is the Iceland Bonus Card and how can you get it. Contact the Iceland Home delivery and find out if your local store delivers and if not, what is the best way to have your order delivered at your place.

Iceland Store Finder

Please use the official Iceland Store Finder https://www.iceland.co.uk/store-finder/ to locate your nearest store by entering your postcode or town name. You can use their official store locator to get the contact details of any of Iceland’s 850+ UK shops.

Iceland FAQ

How do I contact Iceland head office?
Yes, But you Contact By Phone. You can call our friendly customer care team on 0800 328 0800 between between 8am-9pm Monday-Saturday, 8am-8pm Sunday. For business related issues please contact our switchboard on 01244 830100.

Can We shop online at Iceland?
you can now do your Iceland shop online and still free delivery over £25 spend. You can now do your Iceland shop online! Best of all delivery is FREE when you spend £25 or more. Registration is easy – simply visit groceries.iceland.co.uk then just click and go!

How much do i will to spend in Iceland for delivery?
The minimum spend is £25.00 after any discounts that have been applied to your order at the checkout. Please note orders between £25.00-£34.99 will have a £2.00 delivery charge. Orders over £35.00 will be delivered for free.

What was Iceland originally called?
Greenland, meanwhile, was not “discovered” until a century or so later, when a Norwegian who was sailing to Iceland was blown off course. It was later named “green land” by Erik the Red, another Norwegian, who really was fleeing from Norway and first went to Iceland before settling in Greenland.

Hopefully, We helped you to get some genuine Contact numbers for Iceland Customer Service.

Got some questions? Or some suggestions? That’s why we’ve got a review section on this site! You can feel free to leave a review or two down below and we’ll get back to you as soon as possible!

People also ask

How do I get a hold of Iceland?
You can also make an Iceland complaint via the phone by calling them at 0800 328 0800. This customer service line is available from 8 a.m. to 5 p.m. Monday through Saturday and from 9 a.m. to 5 p.m.

How do I contact Iceland by email?
You can e-mail our customer service team on help@iceland.ie or you can phone us on 01 885 3868 and we will replace or refund the damaged items where possible.

How do I get a refund from Iceland?
9.3 To request a refund, please contact our Customer Care team by completing this online form (including your order number) or via phone: 0800 328 0800.

What time do Iceland deliver until?
We typically deliver Monday to Sunday, with two-hour delivery slots available between 8 am and 9 pm.

We love reading your messages……

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Iceland UK
Average rating:  
 5 reviews
 by Irene finnetty

Just to say thank so much for delivering my shopping in this worrying time I have not gone short of enything thanks to iceland thanks again

 by Bradley

At a recent visit to Iceland in Devonport plymouth there was at lest 40 people in the store at one time .why were there no keeping apart in place?

 by Carol Allott

I wanted you to know that I am more than pleased with your service - I have had one delivery so far, as I had a bad experience with Asda sending nasty looking fresh produce I sort of half expected the on line shop with Iceland to be the same, but I was so impressed with my delivery, everything was lovely and fresh I was pleased. So a big thank you to Iceland for their excellent service and quality of fresh products provided.

 by Heather

I work for the NHS at Blackpool Victoria Hospital, last night after finishing a sad and hard shift I called to Iceland in Cleveleys for a few bits .

After remembering you do NHS priority 17:00 – 18:00, I must admit I do not usually shop at Iceland. Jamie the young lad working there was so lovely,

So kind and helpful , I left the building with a huge smile on my face, what a credit to your company. I will be returning to Icelands.

Please pass this thank you on ..the world needs more Jamies.





Heather

A new Iceland customer.

 by Ellen Hubbard

I was very disappointed with the service received. I ordered 27 items of groceries to be delivered to my Son and his two children who were in isolation because of the present situation as a surprise for Easter. Only 13 Items were delivered!! I can understand some items being in short supply but noodles and biscuits that they said there wasn't a substitute? This is the first time I have ordered online. I don't think I will do it again, certainly not with Iceland.