Next Email

Email support by Next customer service email @
Average reply time: (12 hours)

Why do customers write email to Next

  • Update account details
  • Complaint
  • Refund
  • Gift Card
  • eVoucher Orders
  • Next Furniture
  • Banking Payment
  • Delivery

Contact Next Email Service –

Send an email to customer support at Compose an email that includes all of the important information, such as a gift card, refund, payment, delivery, and your contact information. Explain the issue in as much detail as possible and wait for a response from Next customer service.

As an alternative, you can email Next at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, order details, date of birth, phone details etc.

Customer Service:

Customer Team:


Unresolved Complaints:

Complaints Department:

Next Media:

Next Customer Email Support

Email address
Mailing Department Next Customer Service
Customer service hours Monday to Friday 8:00 am – 9:00 pm and Saturday, Sunday 8:00 am to 7:00 pm
Is Call-back available No
Normal response time 12 Hours
Alternate methods phonewebsocial media
Quality of help 90%
Best phone number 0333 777 8000

Contacting Next – by Email or otherwise

Even though is Next’s best email, you will find 6 complete ways of getting in contact with them. Apart from email, the upcoming favorite alternative for customers searching for assistance is through Phone number support for Next. If you feel this information is wrong or know of other ways to get, please let us know so we can discuss with other consumers.

Next Head Office Contact Number

Corporate Head office address of Next Limited.

Next Retail Ltd,
Desford Road,Enderby, Leicester, LE19 4AT

For any general inquiries customer support, please contact Next head office number: +441162842000

People also ask

How do I contact the next UK?
Please Live Chat from our Help Site homepage or call us on 0333 777 8000* to speak to one of our Customer Service team, who will be happy to help resolve your query.

Is NEXT directory being replaced by label?
Label, fonted by supermodel Jourdan Dunn, and found at, launches on Thursday and will be a bit like an online version of their infamous Next Directory in that the brands on offer will be the same BUT the look and feel of the new site will be clean, cool and fresh.

Does NEXT own Lipsy?
NEXT acquires younger women’s fashion brand, Lipsy. NEXT extends its home shopping facility to the USA and over 30 other countries worldwide through

When did NEXT open UK?
12 February 1982

Is NEXT a British company?
Next PLC is a British multinational clothing, footwear and home products retailer headquartered in Leicestershire. It has around 700 stores, of which 550 are in the United Kingdom and Ireland, and around 200 are in continental Europe, Asia and the Middle East.

Next Customer Reviews

Submit your review

Create your own review

Average rating:  
 1 reviews
 by T Wilkinson-Bewick on Next

A big thank you to Chris and Jeanette at Blue water, for all their help, advice and excellent service. I couldn't ask for more.

I will shop there again.

More Ways to Contact Next

Next Customer Service
Next Phone Number
All contacts Next
Next Help Desk
Next on Social Media
Next Live Chat