Here are some help pages that customers can contact like Scottish Power customer FAQ, Forum, and Online Help
Contact Scottish Power Help @ scottishpower.co.uk
Navigate to https://www.scottishpower.co.uk/getintouch first. If you have a problem with an Energy or Scottish Power Gas & electricity, click on this link or paste it into the search bar of your browser and hit enter to go to the page. If you aren’t already logged in, type in your email and password to log into your account and gain access to the page.
General Problems that Scottish Power Customers Reports
- How does FIT Work?
- What information do I need to provide with my application?
- How do I read my meter?
- What Tariff will I get?
- How can I change to a different energy tariff?
- How do I change my payment method?
- Is my smart meter data secure?
- How do I tell you that I’m moving home?
- Why do I need to give meter readings when I’m moving home?
- When will my new supplier take over my energy?
- When will I receive my final bill?
- How do I know what my closing balance is?
- How do I complain to Scottish Power?
Contacting Scottish Power Help Pages
This is the official customer support page of Scottish Power, which contains different options for contacting them about a variety of issues. If you are looking for Scottish Power’s best customer help page or faq or forum, this is the best entry point. If you don’t have access to your account, try resetting the password with your email address. And If that doesn’t work, contact Scottish Power directly by calling their customer service number at 0800 027 0072.
Scottish Power Frequently Asked Questions
Do Scottish Power charge for smart meters?
No, smart meters replace the present gas and electricity meters and may send meter readings back to ScottishPower. The new In-Home Screen (IHD) may even connect remotely to the meters and supply data on your energy consumption that might help reduce your energy usage.
How much can I top up?
You can top up by any number from as little as #1 for Gas and #5 to Electricity. Any extra credit may only be added in whole poundsup to a max of 49 per transaction.
Always ask for a receipt, check it states’Key Credit Successful’ or’Credit Accepted’ and keep it safe. Only use your card key in your meter, you can’t use it in any other one.
How do I submit Meter Readings?
The ideal way to submit meter readings to us is online. You may need your FIT amount to input readings (this can be found on your welcome letter).
Do I need to have a wise meter?
There is no legal obligation to have a smart meter installed. Nevertheless Scottish Power is supportive of this Government mandated programme and are aiming to install wise meters in most clients’ houses to help clients get the advantages of a smart meter.
How long will my payments continue?
Most kinds of technology will get payments for 20 years although this varies depending upon the technology type and eligibility date. The eligibility period for your particular installation is defined by Ofgem and supported on your Welcome Letter.
How do I change to a different energy tariff?
It’s important to us that you are on the best price for you based on your requirements. It only takes a few minutes to compare our tariffs online. Just log into MyAccount, and click ‘Change your tariff’.