Scottish Power Help Pages

Here are some help pages that customers can contact like Scottish Power customer FAQ, Forum, and Online Help

Contact Scottish Power Help @

Navigate to first. If you have a problem with an Energy or Scottish Power Gas & electricity, click on this link or paste it into the search bar of your browser and hit enter to go to the page. If you aren’t already logged in, type in your email and password to log into your account and gain access to the page.

General Problems that Scottish Power Customers Reports

  • How does FIT Work?
  • What information do I need to provide with my application?
  • How do I read my meter?
  • What Tariff will I get?
  • How can I change to a different energy tariff?
  • How do I change my payment method?
  • Is my smart meter data secure?
  • How do I tell you that I’m moving home?
  • Why do I need to give meter readings when I’m moving home?
  • When will my new supplier take over my energy?
  • When will I receive my final bill?
  • How do I know what my closing balance is?
  • How do I complain to Scottish Power?

Contacting Scottish Power Help Pages

This is the official customer support page of Scottish Power, which contains different options for contacting them about a variety of issues. If you are looking for Scottish Power’s best customer help page or faq or forum, this is the best entry point. If you don’t have access to your account, try resetting the password with your email address. And If that doesn’t work, contact Scottish Power directly by calling their customer service number at 0345 270 0700.

Scottish Power Frequently Asked Questions

Do Scottish Power charge for smart meters?

No, smart meters replace the present gas and electricity meters and may send meter readings back to Scottish Power. The new In-Home Screen (IHD) may even connect remotely to the meters and supply data on your energy consumption that might help reduce your energy usage.

How do I submit Meter Readings?

The ideal way to submit meter readings to us is online. You may need your FIT amount to input readings (this can be found on your welcome letter).

Do I need to have a wise meter?

There is no legal obligation to have a smart meter installed. Nevertheless Scottish Power is supportive of this Government mandated programme and are aiming to install wise meters in most clients’ houses to help clients get the advantages of a smart meter.

How long will my payments continue?

Most kinds of technology will get payments for 20 years although this varies depending upon the technology type and eligibility date. The eligibility period for your particular installation is defined by Ofgem and supported on your Welcome Letter.

People also ask

How can I speak to someone at Scottish Power?
Call us. If you’d rather speak to someone, you can call us on 0345 058 0002. Our contact centers are open Monday to Friday 9am until 5pm.

How do I contact Scottish Power Online?
You can email us at We typically respond to most emails within 5 working days.

Has Scottish Power got a free phone number?
You can also call us free on 0800 027 0072 (Monday to Friday 8am to 10pm and Saturday 8.30am to 6pm)

How do I cancel my Scottish Power Contract?
You can call Scottish Power at 0800 400 200 during the cooling off period, which ends 14 days from the day after you signed up to join them (new customers), or 14 days from day after you confirmed your selection of a new tariff (existing customers).

Is there an exit fee for leaving Scottish Power?
If you cancel your Tariff by switching to another energy supplier, with the transfer fully completing more than 49 days before the End Date, we will apply exit fees. The current exit fees are £30.00 per fuel.

Other Ways to Contact Scottish Power

Scottish Power Phone Number
Scottish Power Customer Service
All Contacts Scottish Power
Scottish Power on Social Media
Scottish Power Email Support
The Scottish Power Live Chat