Butlins Customer Service

Customer service tips to calling & contacting Butlins faster. By contacting Butlins customer service number, you can get your common issues solved & customer reviews.

Butlins Phone Number

0330 100 6649Customer Service

You can reach Butlins customer support by calling 0330 100 6649 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday – Friday 9:00 am to 7:00 pm and Saturday, Sunday 9:00 am to 6:00 pm.

You can call Butlins customer service number and generally discuss for following topics

  • Payments
  • Account Access
  • New Booking
  • Cancel Booking
  • Premier Club bookings
  • Payment
  • Resort
  • Travel
  • Complaints

Butlins Customer Care Regular Business Hours

Weekdays (Monday – Friday: 9:00 am – 7:00 pm),
Weekends (Saturday – Sunday: 9:00 am – 6:00 pm)

What time does Butlins open and close?
Store hours today Opening Hours Closing Hours
Monday 9:00 am 7:00 pm
Tuesday 9:00 am 7:00 pm
Wednesday 9:00 am 7:00 pm
Thursday 9:00 am 7:00 pm
Friday 9:00 am 7:00 pm
Saturday 9:00 am 6:00 pm
Sunday 9:00 am 6:00 pm

Butlins Holiday Hours

The majority of Butlins stores generally stay open on the following holidays, though reduced hours may apply.

  • Valentine’s Day
  • Shrove Tuesday
  • St. Patrick’s Day
  • Good Friday
  • Mother’s Day
  • Memorial Day
  • Father’s Day
  • Labor Day
  • Hallow Butlins
  • Veterans Day
  • Cyber Monday
  • Christmas Eve

What time does Butlins close?

All Butlins are CLOSED only on following public holidays

  • Thanksgiving Day
  • Christmas Day
  • Easter Monday
  • New Year’s day
  • Boxing day

Contact for Butlins payment

To make the payments over the phone, call the Butlins payment contact number on 0330 100 6657. The phone lines are open from Mon- Fri 9:00 am – 7:00 pm. They are also provide other payment method. Like online, auto pay, by cheque or postal order.

By online you can make payments with your debit or credit card using your booking reference number.

By Auto Pay, Auto Pay is great for planning your break in advance, just choose the date the payments will be taken each month, your final payment will be debited 8 weeks before your arrive, 12 weeks for Arena breaks.

Cheques and Postal Orders should be payable to Butlin’s Skyline Ltd and sent to: Butlin’s Payments, 1 Park Lane, Hemel Hempstead, Hertfordshire, HP2 4YL.

Contact Butlins for Account Support

Signing up for an Butlins account

For any account help, you have to sign in first using this Butlins login link. If you can’t have account at www.Butlins.com, you can create new account easily. After  Signing up you can ask for following help.

  • Online billing
  • Important account information by email
  • Update your personal details
  • Make payments
  • View current booking or saved quotes
  • Save guest details and make faster bookings
  • Add a dining plan and extras
  • Fully secure online payments

Butlins Travel Agents Sales Enquiries

If yous enquiries about Butlins Travel Agents Sales, call the Butlins Travel Agents Sales Enquiries Contact Number on 0330 102 5303. The travel agents can access the information by signing in the account via the Butlins agent login page.

General Problems that Butlins Customers Reports

  • Do you sell gift vouchers?
  • Can you help with my Butlin’s account?
  • Where can I find a Brochure?
  • Can I hire anything at Butlin’s resorts?
  • Who can I contact to make a complaint about my holiday?
  • Who do I contact if I’ve left something on resort?
  • How do I complain to Butlins?

Common Problem Categories

  • Booking
  • Change booking
  • Cancel booking
  • A different issue

People also ask

Does Butlins have an email address?
If you’re still having trouble with any of our apps, see our FAQs below or email apps@butlins.com and detail your issue, the make and model of your phone, and any screenshots you may have.

How do I make a complaint to Butlins?
Phone number: 0330 100 6649.

How do I change my Butlins booking?
If you need to make an amendment to a booking please call our Customer Care team on 0330 100 6665. £20 per booking, subject to availability. You will also incur additional charges if the cost of your holiday rises. The new break price will be based on the price the break would have been at the original time of booking.

What mattress do Butlins use?
The new chalets comprise of fitted and loose furniture with a modern open plan living and dining space as the focus. Delivered on a strict budget, the bedrooms contain generous kingsize beds complete with Butlin’s branded mattresses and bespoke designed under-bed storage facilities.

How long does it take to get a refund from Butlins?
28 days

Butlins Customer Reviews

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Create your own review

Average rating:  
 25 reviews
 by Alice Bosworth on Butlins

I would give it 0 starts but I want EVERYONE to know my story

I worked at Butlins for a week then sadly lost my friend, I told my manager what happened when I was crying my eyes out and I told her I need a break to recover, she turned around and then sacked me. I got SACKED because of my mental health

 by Olivia on Butlins

Our Gold apartment stank! !

Sticky and dirty carpets .

 by Tara on Butlins

Customer service is very poor, staff are not able to help or even have a decent level of training with regards to customer service skills

About Butlins

Butlin’s is a chain of large seaside resorts in the United Kingdom. Butlins resorts offer various accommodation options to cater for different tastes and budgets.

In the 1970s and 1980s, Butlin’s also operated numerous large hotels, including one in Spain, a number of smaller holiday parks in England and France, and a revolving restaurant in the Post Office Tower in London.

Hopefully, We helped you to get some genuine customer service numbers for Butlins

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