Here are some help pages that customers can contact like Butlins customer FAQ, Forum, and Online Help
Contact Butlins Help @ Butlins.com
Navigate to https://www.butlins.com/help-contact first. If you have a problem with a Butlins, click on this link or paste it into the search bar of your browser and hit enter to go to the page. If you aren’t already logged in, type in your email and password to log into your account and gain access to the page.
General Problems that Butlins Customers Reports
- Can I amend my booking?
- Do you sell gift vouchers?
- Do you accept Tesco Clubcard vouchers?
- Where can I find a Brochure?
- Can I hire anything at Butlin’s resorts?
- Who do I contact if I’ve left something on resort?
- How can I see your job vacancies?
- How do I complain to Butlins?
Contacting Butlins Help Pages
This is the official customer support page of Butlins, which contains different options for contacting them about a variety of issues. If you are looking for Butlins’s best customer help page or faq or forum, this is the best entry point. If you don’t have access to your account, try resetting the password with your email address. And if that doesn’t work, contact Butlins directly by calling their customer service number at 0330 100 6649.
Butlins Frequently Asked Questions
Do you take Tesco Clubcard vouchers?
To do this you will want to swap your Clubcard vouchers to get a Butlin’s e-voucher by phoning Tesco Clubcard rewards on 0808 100 0707 or seeing the Tesco Clubcard site.
Where can I find a Brochure?
Since they’re always adding new attractions to make your next Butlin’s break exciting and fresh, they revealed that the information in their printed brochures kept heading out of date too fast. Therefore they won’t be sending any published brochures to our visitors.
Can I amend my booking?
To make a change to your booking, please get in touch with us via Live Chat, or log in to My Account to view your booking, request a verification, add dining, B-line and Activity Passes. Plus, make a payment and include guest information.
How do I cancel my vacation booking?
I have you’ve taken out Butlin’s Holiday Protection, to make a claim you will need to call their Customer Care team on 0330 100 6659 at least 48 hours before the beginning date of your break, then send in written proof, for example a court notification for jury service or a doctor’s certification, via recorded delivery of your reason for cancelling. We’ll then write to you within two days of getting the documentation to inform you whether they can provide a refund. There’ll be a £50 per lodging unit cancellation charge.
Who can I contact to make a complaint about my vacation?
To make a complaint please send an e-mail to [email protected] Your comments will go right for their Guest Solutions staff who will investigate thoroughly and respond to you within 21 days of sending an acknowledgement e-mail to let you understand your complaint has been received.
How can I update my postal or email address?
If you’d like to update your details please send an e-mail with your old and new address with your full name and best phone number.