Contact Butlins

Contact Butlins customer service contact numbers

Phone Number : 03301006649

Email : feedback@butlins.com

Business Hours: Monday - Friday 9:00 am to 7:00 pm and Saturday, Sunday 9:00 am to 6:00 pm

Website : https://www.butlins.com

Corporate Head office: 1 Park Lane, Hemel Hempstead, Hertfordshire HP2 4YL, UK.

Butlins
Average rating:  
 25 reviews
 by Alice Bosworth

I would give it 0 starts but I want EVERYONE to know my story



I worked at Butlins for a week then sadly lost my friend, I told my manager what happened when I was crying my eyes out and I told her I need a break to recover, she turned around and then sacked me. I got SACKED because of my mental health

 by Olivia

Our Gold apartment stank! !

Sticky and dirty carpets .

 by Tara

Customer service is very poor, staff are not able to help or even have a decent level of training with regards to customer service skills

 by Yvonne

Just came bk from 80s weekend ,apartment dirty freezer not bn cleaned ,and the sofa was absolutely dirty lots stains ,couldnt sit on it ,made a complaint ,some one came over looked at it agreed with us ,said she coukd put a sheet over for the nite ,not acceptable,we said , freezer was cleaned ,cushions taken of to be cleaned ,but not bk till morning so only had hard dinning chairs to sit not ,,really need to step up on there cleaning ,have photos of the very disgusting cushions ,butlins u should be ashamed ,letting out apartments like this ,unhappy 3 ladies

 by Suzanne

Disappointing. Not enough staff to make enquiries. App is inaccurate with opening times etc. Wi-Fi is unreliable and unsecured. No system for leaving site for a day and then returning. Didn’t receive email to pre book our arrival time. Limited information everywhere you look. Chalet not very clean. LOTS of small niggles which you shouldn’t have when it’s the most expensive of the family holidays in uk.

 by louisa

Just back today from Adult weekend. The room was curtains were covered in old sick 😫. The room Sme Smelt horrible like urine. The sick was repulsive Especially considering we're living in a pandemic. We were in sliver so basic i expected but Actual sick Splattered up the curtains!!!!!!!!!

 by Andy holmes

Trying to cancel my family holiday for July at minehead and it’s not letting me so it’s a poor service

 by Sam

I am rating this app and there web sites as absolutly rubbish

 by Phil parle

I can’t believe that I can’t speak to a Butlin’s representative. I have been calling about 10 different numbers for the last 4 weeks and get told we are busy call back later by a voice recorded message. I email and get a message saying we will contact you but no. I want to upgrade my holiday but. Really. Why can’t I speak to a person.

 by Ruth

Trying to cancel holiday as husband is extremely unwell due to this bug ,answered one email no help now answering no emails. Still taking my money wont refund it bk financial strain at the moment. Butlins dont care

Looking for the Butlins customer service and support number? To contact Butlins is very easy. Here are the top 7 ways to get in touch with Butlins.

Butlins Phone Number

0330 100 6649 – Customer Service

You can reach Butlins customer support by calling 0330 100 6649 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday – Friday 9:00 am to 7:00 pm and Saturday, Sunday 9:00 am to 6:00 pm.

Butlins Contact/Phone Numbers

Here are Butlins contact number for Individuals enquiries: Phone numbers and operating hours

Butlins DEPARTMENT CONTACT NUMBER
Butlins customer service 0330 100 6649
Adapted accommodation 0330 100 9732
Existing Booking 0330 100 6654
Group bookings 19+ 0330 102 5297
To make a new booking 0330 100 6648
Make a payment 0330 100 6657
Premier Club members 0330 102 5280
Day Visits 0330 100 9732
Travel agent sales 0330 102 5303
RNID Type talk 0800 7311 888
Butlins learning Adventures 0800 246 1826
Butlins big weekend new bookings 0330 102 5295
All other enquiries 0330 100 6649

Butlins’s Best Toll-Free/800 Customer Service Phone Number

Call 0330 100 6649

This is the Butlins’s Finest customer service telephone number that you can use to contact Butlins helpline. since the real time present wait on hold and resources such as bypassing right through those telephone lines to get directly into a Butlins Helpline. You can use this number for getting information of various tasks such as

  • Account Access
  • New Booking
  • Cancel Booking
  • Premier Club bookings
  • Payment
  • Travel
  • Live Music Weekends
  • Complaints
  • A different task

Butlins Head Office Contact Number

Corporate Head office address of Butlins
1 Park Lane, Hemel Hempstead, Hertfordshire HP2 4YL, UK.

For any general inquiries customer support, please contact Butlins head office number: +44 330 100 9737

Direction

Contacting Butlins – by phone or otherwise

Even though 0330 100 6649 is Butlins’s finest toll-free number, you will find 4 complete ways of getting in contact with them. Apart from calling, the upcoming favorite alternative for customers searching for assistance is through email support for Butlins customer service Support. If you feel this information is wrong or know of other ways to get Butlins, please let us know so we can discuss with other consumers.

Contact Butlins Via EMAIL ADDRESS

As an alternative, you can email Butlins at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.

Customer service Email: feedback@butlins.com

Contact Butlins UK Through Social Media, Website & App

If you have a small issues about Butlins, try using social media to contact Butlins. Go to their official Facebook or Twitter, and click on the “message” button.

Live Chat Support of Butlins

Live chat is great option to contact Butlins quickly. If you have a problem with the Butlins Account, click on this link or paste it into the search bar of your browser and hit enter to go to the page. You can Chat with Butlins UK on butlins.com/help-contact and get customer service support for various topics like Account & General Support, Technical issues.

Butlins Regular Business Hours

Monday – Friday 9:00 am to 7:00 pm
and Saturday, Sunday 9:00 am to 6:00 pm

What time does Butlins open and close?

Store hours today Opening Hours Closing Hours
Monday 9:00 am 7:00 am
Tuesday 9:00 am 7:00 am
Wednesday 9:00 am 7:00 am
Thursday 9:00 am 7:00 am
Friday 9:00 am 7:00 am
Saturday 9:00 am 6:00 am
Sunday 9:00 am 6:00 am

Butlins Holiday Hours

Customer service is closed on most public holidays. Our self serve functions are available 24/7.
Christmas Day and Easter Sunday: Closed

What time does Butlins close?

Public Holidays

  • New Year’s Day
  • Australia Day
  • Good Friday
  • Easter Sunday
  • Easter Monday
  • Anzac Day
  • Reconciliation Day
  • Queen’s Birthday
  • Labour Day
  • Christmas Day
  • Boxing Day

How to contact various departments of Butlins

Butlins Adapted accommodation

When making a booking you need to provide important information to the Butlins special needs coordinator such as the number of disabled guests, number of wheelchairs being brought etc. For more information contact Butlins Special needs contact number is 0330 100 9334 available Monday to Saturday, 9:00 am to 5:00 pm.

The accommodation and facilities offered at Butlin’s resorts do vary. All Butlin’s resorts have a limited number of fully adapted units of silver and gold standard accommodation, offering self-catered and dinner bed and breakfast options which may be suitable for guests with disabilities.

Dialysis Facilities

There are facilities for dialysis close to Resorts. For dialysis treatment whilst on holiday at:

Bognor Resort & Hotels contact: 02392 463976 (located at nearby Warner Lakeside Hayling Island)
Minehead Resort please contact Travel Dialysis on 01823 424510 who will confirm the nearest location to Minehead
Skegness Resort contact Beacon Medical Practice on 01754 897000.

Butlins Group Booking

Butlins Group Booking contact number is 0330 102 5297. Lines are open Monday – Friday 9:00 am to 7:00 pm and Saturday, Sunday 9:00 am to 6:00 pm. Calls to 03 numbers are charged at standard UK rates and may vary from mobiles. These calls are included in any inclusive packages. The team can also be contacted by email at groups@butlins.com. For Groups of 19+ they can help make everything so much easier for you. If you want to change your break, you may also do it using the Butlins customer help online page.

Butlins new booking

If you want to make the bookings over the phone, you can get in touch with the Butlins customer care team at the Butlins new booking contact number is 0330 100 6648. The helplines are open from Monday – Friday 9:00 am to 7:00 pm and Saturday, Sunday 9:00 am to 6:00 pm. With this helpline number you can check your availability of a new reservation for Butlins.

Contact for Butlins payment

To make the payments over the phone, call the Butlins payment contact number on 0330 100 6657. The phone lines are open from Mon- Fri 9:00 am – 9:00 pm. They are also provide other payment method. Like online, auto pay, by cheque or postal order.

By online you can make payments with your debit or credit card using your booking reference number.

By Auto Pay, Auto Pay is great for planning your break in advance, just choose the date the payments will be taken each month, your final payment will be debited 8 weeks before your arrive, 12 weeks for Arena breaks.

Cheques and Postal Orders should be payable to Butlin’s Skyline Ltd and sent to: Butlin’s Payments, 1 Park Lane, Hemel Hempstead, Hertfordshire, HP2 4YL, UK.

Butlins Premier Club

Butlins Premier Club contact number is 0330 102 5280. Phone lines are open from Mon to Sun 9 am-9 pm. Join the club you’ll receive special treats including an exclusive 5% Premier Club loyalty discount on top of their best offers, and on-resort treats such as early check in.

Butlins Day Visits

Butlins Day Visits contact number is 0330 100 9732, lines are available from Monday to Saturday 9 am to 5 pm. With this number you can get information about bookings and day pass tickets and parking. You can also contact by email at Butlins contact email bognordaysout@butlins.com.

Butlins Travel Agents Sales Enquiries

If yous enquiries about Butlins Travel Agents Sales, call the Butlins Travel Agents Sales Enquiries Contact Number on 0330 102 5303. The travel agents can access the information by signing in the account via the Butlins agent login page.

Butlins RNID Type talk Services (Royal National Institute for the Deaf – Type Talk)

You can call the phone number 0800 7311 888 or contact by textphone at 0800 500 888 or via email at helpline@rnid-typetalk.org.uk.

A Complaint to Butlins

At Butlins, they place you and your expertise first, which explains why your feedback is really important for them. If you are with a problem, They would like to assist you fix it as soon as possible. Phone Butlins to make a complaint by calling their customer service contact number 0330 100 6649, where you can complain about a booking, travel. Simply provide your information at Butlins Complaint department and one of their experts will be connected.

Hopefully, We helped you to get some genuine Contact numbers for Butlins Customer Service.

Got some questions? Or some suggestions? That’s why we’ve got a review section on this site! You can feel free to leave a review or two down below and we’ll get back to you as soon as possible!

We love reading your messages……

People also ask

Where are Butlins in the UK?
Located in the serene seaside town of Minehead, our resort is nestled in the beautiful hilly moors of Exmoor in Somerset, neighboring a gorgeous golden sandy beach.

What is Butlins famous for?
Butlin’s is a chain of large seaside resorts in the United Kingdom. Butlin’s was founded by Billy Butlin to provide affordable holidays for ordinary British families. Between 1936 and 1966, ten camps were built, including one in Ireland and one in the Bahamas.

Is Butlins being sold off?
Blackstone Inc. agreed to sell British seaside holiday resorts operator Butlins back to a former owner, the Harris family — also a partner in the US private-equity giant’s larger UK Bourne Leisure business.

Was there a Butlins in Blackpool?
In 1955, Billy Butlin purchased the hotel for his Butlins holidays chain. In 1998, Butlins sold their hotels to Grand Hotels and the name changed to “Grand Metropole Blackpool”.

Do Butlins staff live on site?
If we take Butlin’s in Minehead as an example they have somewhat 800 staff living at the resort. Most employees can’t afford to pay for accommodation so as part of their employment agreement Butlin’s supply the accommodation as their business is in the provision of accommodation anyhow for their guests.

Also Read: Contact Yell

More Ways to Contact Butlins

Butlins Phone Number
Butlins Customer Service
Live Chat Support of Butlins
Contact Butlins Through Email
Butlins Social Media
Butlins Help Pages

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Butlins
Average rating:  
 25 reviews
 by Alice Bosworth

I would give it 0 starts but I want EVERYONE to know my story



I worked at Butlins for a week then sadly lost my friend, I told my manager what happened when I was crying my eyes out and I told her I need a break to recover, she turned around and then sacked me. I got SACKED because of my mental health

 by Olivia

Our Gold apartment stank! !

Sticky and dirty carpets .

 by Tara

Customer service is very poor, staff are not able to help or even have a decent level of training with regards to customer service skills

 by Yvonne

Just came bk from 80s weekend ,apartment dirty freezer not bn cleaned ,and the sofa was absolutely dirty lots stains ,couldnt sit on it ,made a complaint ,some one came over looked at it agreed with us ,said she coukd put a sheet over for the nite ,not acceptable,we said , freezer was cleaned ,cushions taken of to be cleaned ,but not bk till morning so only had hard dinning chairs to sit not ,,really need to step up on there cleaning ,have photos of the very disgusting cushions ,butlins u should be ashamed ,letting out apartments like this ,unhappy 3 ladies

 by Suzanne

Disappointing. Not enough staff to make enquiries. App is inaccurate with opening times etc. Wi-Fi is unreliable and unsecured. No system for leaving site for a day and then returning. Didn’t receive email to pre book our arrival time. Limited information everywhere you look. Chalet not very clean. LOTS of small niggles which you shouldn’t have when it’s the most expensive of the family holidays in uk.

 by louisa

Just back today from Adult weekend. The room was curtains were covered in old sick 😫. The room Sme Smelt horrible like urine. The sick was repulsive Especially considering we're living in a pandemic. We were in sliver so basic i expected but Actual sick Splattered up the curtains!!!!!!!!!

 by Andy holmes

Trying to cancel my family holiday for July at minehead and it’s not letting me so it’s a poor service

 by Sam

I am rating this app and there web sites as absolutly rubbish

 by Phil parle

I can’t believe that I can’t speak to a Butlin’s representative. I have been calling about 10 different numbers for the last 4 weeks and get told we are busy call back later by a voice recorded message. I email and get a message saying we will contact you but no. I want to upgrade my holiday but. Really. Why can’t I speak to a person.

 by Ruth

Trying to cancel holiday as husband is extremely unwell due to this bug ,answered one email no help now answering no emails. Still taking my money wont refund it bk financial strain at the moment. Butlins dont care

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