Contact Butlins

Butlins
Average rating:  
 18 reviews
 by Sam

I am rating this app and there web sites as absolutly rubbish

 by Phil parle

I can’t believe that I can’t speak to a Butlin’s representative. I have been calling about 10 different numbers for the last 4 weeks and get told we are busy call back later by a voice recorded message. I email and get a message saying we will contact you but no. I want to upgrade my holiday but. Really. Why can’t I speak to a person.

 by Ruth

Trying to cancel holiday as husband is extremely unwell due to this bug ,answered one email no help now answering no emails. Still taking my money wont refund it bk financial strain at the moment. Butlins dont care

 by Kev

Fucking shit the 1 at skeg

 by Matthew

Went to Butlins Skegness for the first time, me, my wife and two young kids. The kids really loved the splash park and the entertainment the red coats were lovely kind and helpful. But what really let the place down with the lack of restaurants we could walk into/book to have a meal each night. Due to the newly introduced “dinearound” dining plan (not value for money when you have a young family) every night all the restaurants were booked up by people (rightly so) on this plan which meant people like myself that opted for self cratering and wanted to go for a meal each evening in a restaurant were left with no options because there just wasn’t enough capacity in the restaurants to fit in both type of diners either walk ins or thoughts on the dining plan. I think Butlins need to either increase the amount of restaurants or scrap the dinearound plan.

 by Mark

Not much choice to eat activeties fully booked so just a room may as well stayed at premier inn for cheaper entertainments 45 minutes long so by the time u get your drink its time to leave not worth the money its a scam to get u on site

 by debra pearne

I worked at butlins and on the 28th 2021and this is what happened to me tell you that you should be a team no one is above anyone and you are safe in your work place but the head chef in the fish and chip shop lol david parkhouse told me that i was the kichen porter and he was the fucking chef when i said i need help as i could not pick somethink up that was over 40kg as it was to heavy for a woman aged 57 years old and then whent on to say if i dont do it then fuckoff out of his kichen when i complained the the h.r. the said i had an problem and told to take down this post because there said they did not sack me but wanted me to stay as i was a good worker and then offered me a job in skyline as enviromental cleaner on a 5 day trail. .even after my boss telling me that i was an faniastic worker but the more i did the more they wanted from me untill i was physically drained .... i was also told to put boxs of chips on the floor , i was also told to take out that he is in a relationship with THE ONE I HAD TO COMPLAIN TO SHE IS ALSO THE ONE THAT TELLS YOU THE WERE A TEAM AND WE CARE FOR YOUR WELLBEING BUT THEY DONT CARE AT ALL ITS ALL ABOUT MONEY .the apartments you share .and they take the rent out of your money you are also not allowed to buy any alchol our go to any SHOWS ...

 by Kirsty

I am deeply disappointed by their ability to manage their phone lines. It was, of course, easy to get through to make a booking but now that we'd like to enquire about a paid for trip they are near impossible to get through too. 3 DAYS!! I've tried, initially on hold for 45 mins only for the call to be cancelled. I then got a 'sorry out lines are busy, call back later" auto message for a day and a half. Today I was on hold for 1 hour 11 minutes, finally said hello to someone and the call cut off!! None of my emails have been responded to and all I want to do is add an extra guest to my booking. This is my first and will be my last Butlins trip, its just not worth the hassle!

 by Emma Smith

Worst break ive ever had the apartment was depressing and had mould. The shows were very average never ever will i come here again this place makes pointins look good

 by Mark

I was at butlins when i reported my wallet missing then some gent handed it to me i thought that was an end to it this is on night to on leaving the complex i was attacted by 6 security and thrown off site for stealing my own wallet my children and wife left on sight with no phone money or anythi g i had no where to stay and in the attack broken ribs and brosed wrised we left the following day 2 days early no one will take our complaints on bored im seaking legal advice i didnt pay all that money to be called a thefe and be beaten up this could of been delt with differently

Shame i cannot put zero starts my kids are traumatised

Contact Butlins customer service contact numbers

Phone Number : 03301006649

Email : [email protected]

Business Hours: Monday to Sunday: 9 am-7 pm

Website : https://www.butlins.com

Corporate Head office: 1 Park Lane, Hemel Hempstead, Hertfordshire HP2 4YL.

Looking for the Butlins customer service and support number? To contact Butlins is very easy. Here are the top 7 ways to get in touch with Butlins.

Butlins Phone Number

0330 100 6649 – Customer Service

You can reach Butlins customer support by calling 0330 100 6649 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday to Sunday: 9 am-7 pm.

Butlins Contact/Phone Numbers

Here are Butlins contact number for Individuals enquiries: Phone numbers and operating hours

Butlins DEPARTMENT CONTACT NUMBER
Butlins customer service 0330 100 6649
Adapted accommodation 0330 100 9334
Existing Booking 0330 100 6654
Group bookings 19+ 0330 102 5297
To make a new booking 0330 100 6648
Make a payment 0330 100 6657
Premier Club members 0330 102 5280
Day Visits 0330 100 9732
Travel agent sales 0330 102 5303
RNID Typetalk 0800 7311 888
Butlins learning Adventures 0800 246 1826
Butlins big weekend new bookings 0330 102 5295
All other enquiries 0330 100 6649

Butlins’s Best Toll-Free/800 Customer Service Phone Number

Call 0330 100 6649

This is the Butlins’s Finest customer service telephone number that you can use to contact Butlins helpline. since the real time present wait on hold and resources such as bypassing right through those telephone lines to get directly into a Butlins Helpline. You can use this number for getting information of various tasks such as

  • Account Access
  • New Booking
  • Cancel Booking
  • Premier Club bookings
  • Payment
  • Travel
  • Live Music Weekends
  • Complaints
  • A different task

Butlins Head Office Contact Number

Corporate Head office address of Butlins
1 Park Lane, Hemel Hempstead, Hertfordshire HP2 4YL.

For any general inquiries customer support, please contact Butlins head office number: 0330 100 6649

Contacting Butlins – by phone or otherwise

Even though 0330 100 6649 is Butlins’s finest toll-free number, you will find 4 complete ways of getting in contact with them. Apart from calling, the upcoming favorite alternative for customers searching for assistance is through email support for Butlins customer service Support. If you feel this information is wrong or know of other ways to get Butlins, please let us know so we can discuss with other consumers.

Contact Butlins Via EMAIL ADDRESS

As an alternative, you can email Butlins at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.

CUSTOMER SERVICE EMAIL: [email protected]

Contact Butlins UK Through Social Media, Website & App

If you have a small issues about Butlins, try using social media to contact Butlins. Go to their official Facebook or Twitter, and click on the “message” button.

Live Chat Support of Butlins

Live chat is great option to contact Butlins quicly. If you have a problem with the Butlins Account, click on this link or paste it into the search bar of your browser and hit enter to go to the page. You can Chat with Butlins UK on https://www.butlins.com/help-contact and get customer service support for various topics like Account & General Support, Technical issues.

Butlins Regular Business Hours

Mon to Friday: Open 9:00 am – 9:00 am
Saturday – Sunday : 9:00 am – 7:00 pm

What time does Butlins open and close?
Store hours today Opening Hours Closing Hours
Monday 9:00 am 9:00 am
Tuesday 9:00 am 9:00 am
Wednesday 9:00 am 9:00 am
Thursday 9:00 am 9:00 am
Friday 9:00 am 9:00 am
Saturday 9:00 am 9:00 am
Sunday 9:00 am 9:00 am

Butlins Holiday Hours

Customer service is closed on most public holidays. Our self serve functions are available 24/7.
Christmas Day and Easter Sunday: Closed

What time does Butlins close?

Public Holidays

  • New Year’s Day
  • Australia Day
  • Good Friday
  • Easter Sunday
  • Easter Monday
  • Anzac Day
  • Reconciliation Day
  • Queen’s Birthday
  • Labour Day
  • Christmas Day
  • Boxing Day

How to contact various departments of Butlins

Butlins Adapted accommodation

When making a booking you need to provide important information to the Butlins special needs coordinator such as the number of disabled guests, number of wheelchairs being brought etc. For more information contact Butlins Special needs contact number is 0330 100 9334 available Monday to Saturday, 9 am to 5 pm.

The accommodation and facilities offered at Butlin’s resorts do vary. All Butlin’s resorts have a limited number of fully adapted units of silver and gold standard accommodation, offering self-catered and dinner bed and breakfast options which may be suitable for guests with disabilities.

Dialysis Facilities

There are facilities for dialysis close to Resorts. For dialysis treatment whilst on holiday at:

Bognor Resort & Hotels contact: 02392 463976 (located at nearby Warner Lakeside Hayling Island)
Minehead Resort please contact Travel Dialysis on 01932 855999 who will confirm the nearest location to Minehead
Skegness Resort contact Beacon Medical Practice on 01754 897000.

Butlins Group Booking

Butlins Group Booking contact number is 0330 102 5297. Lines are open Mon Fri 9am 9pm, Sat 9 am 6 pm, Sun 9 am 5 pm. Calls to 03 numbers are charged at standard UK rates and may vary from mobiles. These calls are included in any inclusive packages. The team can also be contacted by email at [email protected] For Groups of 19+ they can help make everything so much easier for you. If you want to change your break, you may also do it using the Butlins customer help online page.

Butlins new booking

If you want to make the bookings over the phone, you can get in touch with the Butlins customer care team at the Butlins new booking contact number is 0330 100 6648. The helplines are open from Mon to Sun 9 am – 9 pm. With this helpline number you can check your availability of a new reservation for Butlins.

Contact for Butlins payment

To make the payments over the phone, call the Butlins payment contact number on 0330 100 6657. The phone lines are open from Mon- Fri 9 am – 9 pm. They are also provide other payment method. Like online, auto pay, by cheque or postal order.

By online you can make payments with your debit or credit card using your booking reference number.

By Auto Pay, Auto Pay is great for planning your break in advance, just choose the date the payments will be taken each month, your final payment will be debited 8 weeks before your arrive, 12 weeks for Arena breaks.

Cheques and Postal Orders should be payable to Butlin’s Skyline Ltd and sent to: Butlin’s Payments, 1 Park Lane, Hemel Hempstead, Hertfordshire, HP2 4YL.

Butlins Premier Club

Butlins Premier Club contact number is 0330 102 5280. Phone lines are open from Mon to Sun 9 am-9 pm. Join the club you’ll receive special treats including an exclusive 5% Premier Club loyalty discount on top of their best offers, and on-resort treats such as early check in.

Butlins Day Visits

Butlins Day Visits contact number is 0330 100 9732, lines are available from Monday to Saturday 9 am to 5 pm. With this number you can get information about bookings and day pass tickets and parking. You can also contact by email at Butlins contact email [email protected].

Butlins Travel Agents Sales Enquiries

If yous enquiries about Butlins Travel Agents Sales, call the Butlins Travel Agents Sales Enquiries Contact Number on 0330 102 5303. The travel agents can access the information by signing in the account via the Butlins agent login page.

Butlins RNID Typetalk Services (Royal National Institute for the Deaf – Type Talk)

You can call the phone number 0800 7311 888 or contact by textphone at 0800 500 888 or via email at [email protected]

A Complaint to Butlins

At Butlins, they place you and your expertise first, which explains why your feedback is really important for them. If you are with a problem, They would like to assist you fix it as soon as possible. Phone Butlins to make a complaint by calling their customer service contact number 0330 100 6649, where you can complain about a booking, travel. Simply provide your information at Butlins Complaint department and one of their experts will be connected.

Hopefully, We helped you to get some genuine Contact numbers for Butlins Customer Service.

Got some questions? Or some suggestions? That’s why we’ve got a review section on this site! You can feel free to leave a review or two down below and we’ll get back to you as soon as possible!

We love reading your messages……

Also Read : Contact Yell

More Ways to Contact Butlins

Butlins Phone Number
Butlins Customer Service
Live Chat Support of Butlins
Contact Butlins Through Email
Butlins Social Media
Butlins Help Pages

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Butlins
Average rating:  
 18 reviews
 by Sam

I am rating this app and there web sites as absolutly rubbish

 by Phil parle

I can’t believe that I can’t speak to a Butlin’s representative. I have been calling about 10 different numbers for the last 4 weeks and get told we are busy call back later by a voice recorded message. I email and get a message saying we will contact you but no. I want to upgrade my holiday but. Really. Why can’t I speak to a person.

 by Ruth

Trying to cancel holiday as husband is extremely unwell due to this bug ,answered one email no help now answering no emails. Still taking my money wont refund it bk financial strain at the moment. Butlins dont care

 by Kev

Fucking shit the 1 at skeg

 by Matthew

Went to Butlins Skegness for the first time, me, my wife and two young kids. The kids really loved the splash park and the entertainment the red coats were lovely kind and helpful. But what really let the place down with the lack of restaurants we could walk into/book to have a meal each night. Due to the newly introduced “dinearound” dining plan (not value for money when you have a young family) every night all the restaurants were booked up by people (rightly so) on this plan which meant people like myself that opted for self cratering and wanted to go for a meal each evening in a restaurant were left with no options because there just wasn’t enough capacity in the restaurants to fit in both type of diners either walk ins or thoughts on the dining plan. I think Butlins need to either increase the amount of restaurants or scrap the dinearound plan.

 by Mark

Not much choice to eat activeties fully booked so just a room may as well stayed at premier inn for cheaper entertainments 45 minutes long so by the time u get your drink its time to leave not worth the money its a scam to get u on site

 by debra pearne

I worked at butlins and on the 28th 2021and this is what happened to me tell you that you should be a team no one is above anyone and you are safe in your work place but the head chef in the fish and chip shop lol david parkhouse told me that i was the kichen porter and he was the fucking chef when i said i need help as i could not pick somethink up that was over 40kg as it was to heavy for a woman aged 57 years old and then whent on to say if i dont do it then fuckoff out of his kichen when i complained the the h.r. the said i had an problem and told to take down this post because there said they did not sack me but wanted me to stay as i was a good worker and then offered me a job in skyline as enviromental cleaner on a 5 day trail. .even after my boss telling me that i was an faniastic worker but the more i did the more they wanted from me untill i was physically drained .... i was also told to put boxs of chips on the floor , i was also told to take out that he is in a relationship with THE ONE I HAD TO COMPLAIN TO SHE IS ALSO THE ONE THAT TELLS YOU THE WERE A TEAM AND WE CARE FOR YOUR WELLBEING BUT THEY DONT CARE AT ALL ITS ALL ABOUT MONEY .the apartments you share .and they take the rent out of your money you are also not allowed to buy any alchol our go to any SHOWS ...

 by Kirsty

I am deeply disappointed by their ability to manage their phone lines. It was, of course, easy to get through to make a booking but now that we'd like to enquire about a paid for trip they are near impossible to get through too. 3 DAYS!! I've tried, initially on hold for 45 mins only for the call to be cancelled. I then got a 'sorry out lines are busy, call back later" auto message for a day and a half. Today I was on hold for 1 hour 11 minutes, finally said hello to someone and the call cut off!! None of my emails have been responded to and all I want to do is add an extra guest to my booking. This is my first and will be my last Butlins trip, its just not worth the hassle!

 by Emma Smith

Worst break ive ever had the apartment was depressing and had mould. The shows were very average never ever will i come here again this place makes pointins look good

 by Mark

I was at butlins when i reported my wallet missing then some gent handed it to me i thought that was an end to it this is on night to on leaving the complex i was attacted by 6 security and thrown off site for stealing my own wallet my children and wife left on sight with no phone money or anythi g i had no where to stay and in the attack broken ribs and brosed wrised we left the following day 2 days early no one will take our complaints on bored im seaking legal advice i didnt pay all that money to be called a thefe and be beaten up this could of been delt with differently

Shame i cannot put zero starts my kids are traumatised

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